How Can Remote Monitoring Improve your Business?

April 20th, 2015 by ali No comments »

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For an IT admin, it can feel as though you are constantly trying to put out fires and there simply is not enough time to do it all. Once you have finally restored Paul’s data that he thought he had lost forever, Laura calls and says she’s going to smash the printer with a baseball bat because it won’t work. Somewhere else in the building, someone is shopping online during their break and at the same time downloading a malicious file, thus putting the entire IT security at risk without knowing it.

And, the only person who can solve all of these problems is the IT admin. Unfortunately, admins are often underappreciated while they work to ensure a stable IT environment for everyone. In many ways, the IT admin is the backbone of the entire company. Yet, the response they often receive is as if they are the root of all evil.

Most employees will wait until the last minute to call an admin in the hopes that they can fix the problem on their own. As a result, some time has usually passed since something went wrong and in the meanwhile, they have typically only managed to make the problem worse. This puts productivity at risk.

With R-HUB’s remote monitoring, it is possible to significantly improve the process while also reducing the amount your organization spends on IT administration.

Proactive vs. Reactive IT Administration

In most instances, there are indications that something is about to break or fail. Most employees will never notice those signs, however. As a result, the admin has no other choice but to take action after harm has already been done, provided that he or she is even alerted by the user that a problem exists. Having a remote monitoring solution in place makes it possible to actually predict such events before they occur. For instance, disks that are about to fail will usually begin reporting S.M.A.R.T. errors. With remote monitoring, it is easy to pick up on an indication like thus, thus making it possible for admins to back up data and avoid the unnecessary loss of data.

A system with peak memory and CPU usage will crash sooner rather than later. Usage that continually exceeds healthy thresholds signals admins that action is necessary. Remote monitoring helps to streamline IT administration in as much as it is not necessary to wait until something fails. Consequently, the role of admins becomes proactive and ceases to be reactive.

Time Efficiency

It is possible to prevent critical errors before they even occur. While, there might still be a minor bump in terms of work productivity, it is far less compared to the amount of time it takes to repair a crashed system. By combining remote monitoring and remote control, time efficiency is brought to an entirely new level. In fact, some computer issues can be resolved by simply clicking here and there.

Saving Costs: Putting More Money in Your Pocket

When justifying new solutions, saving costs is always a valid argument. In terms of remote monitoring, that is particularly appropriate. The automation and streamlining of processes makes it possible to increase the reaction time of admins while also placing their preventive actions before systems might eventually fail. Furthermore, taking measures to reduce or even eliminate threats and risks make it possible to prevent critical errors from occurring that could prove to be costly in terms of money or time.

Providing admins with the ability to manage their IT infrastructure remotely helps to reduce transit time within the office, between various buildings, locations, or even countries. Such an overall increase in IT management efficiency can be viewed as the primary driver in the reduction of costs: An increase in efficiency in administrative processes that helps to reduce the critical time required to fix and restore. At the same time, this can reduce the period of disruption, consequently raising productivity in administered departments.

With remote monitoring, it is possible to prevent data from being lost in the first place, as an IT admin is able to take preventive measures such as performing a backup and replace a disk in advance. Printing problems could be avoided by monitoring the processes necessary to recognize a print job and repairing it remotely when it stops working.

Try R-HUB’s remote support server remote monitoring for free and experience the benefits of having a single combined solution for remote control and remote monitoring. Contact us at 1-866-758-0984 or email us at sales@rhubcom.com for more details.

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Use R-HUB Web Conferencing Servers to Plan Your Next Party Online

April 17th, 2015 by ali No comments »

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Web conferencing offers a powerful online meeting solution. Frequently used by Fortune 500 companies, web conferencing makes it possible for organizations to collaborate without the need to meet face-to-face. This is a benefit that has proven to be particularly important in an increasingly global business environment. With web conferencing, organizations can meet with prospective clients, conduct training, and hold in-house meetings even when the relevant parties are scattered around the world.

While this may be among the most common ways to use such tools, web conferencing also provides a number of other functions beyond the normal day-to-day business activities.

Wedding Planning with Web Conferencing
One example of other ways in which web conferencing can be used is as an event planning tool. For instance, web conferencing can be used to plan everything from weddings to holiday parties to family reunions. The same tools that make web conferencing a must have for companies, also make it an easy way to plan your next event.

Web conferencing can prove to be an excellent tool for planning a wedding because of the many document-sharing features offered. For instance, with this feature, you can upload seating plans, invitation, menus, and much more so that everyone involved in the planning of your wedding can see everything in person. You can also leverage the benefit of fun, colorful annotation tools that allow you to highlight various elements. You can even bring new ideas into the chat box.

Planning Holiday Parties Using Web Conferencing
Such tools can also be great for planning holiday parties and other events using the video chat feature. With this feature, everyone can get together using their webcams and even share their thoughts without the need to be in the same place at the same time. All of this can be accomplished from any computer that has a microphone and a webcam. As a result, everyone is able to provide input into the event planning process.

Planning Family Events with Web Conferencing
Need to plan a summer picnic or a family reunion? Web conferencing gives you the ability to do so easily. Use the document sharing feature to upload a calendar to discuss which dates will work best for everyone. In addition, you can even add a survey that allows friends and family members to provide feedback. For instance, suppose you are considering including certain events, such as genealogy workshops to your family reunion, or want to solicit feedback from everyone regarding events they would like to have included. Using a survey is a fast and efficient way to collect information from everyone regarding their preferences.

These are just a few of the ways in which you can take advantage of web conferencing outside of the traditional work environment in order to make event planning easier and more efficient.

If you would like to receive a free demo of our web conferencing product, R-HUB Web Conferencing Servers, call us at 1-866-758-0984 or email us at sales@rhubcom.com

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The Importance of Multi Party Video Calling to Bridge Communication Gaps

April 14th, 2015 by ali No comments »

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Now more so than ever before, businesses are increasingly disparately located. Organizations might have several offices located around the country and even around the world. Employees could potentially work from home or could take advantage of flexible work hours. Even traditional 9-5 employees must commute to the office on a daily basis. There are numerous benefits to a globally diverse workforce, including the elimination of geographical limitations when employing the best talent in the industry. Even so, this new way of working can present connectivity and communication challenges.

Connecting Via Multi-Party Video Calls

Advances in desktop video conferencing technology have ensured that colleagues no longer need to share the same physical space in order to achieve effective communication. Below are just a few of the ways in which multi party desktop video conferencing is bridging the communication gap.

Improved Trust- Feeling as though you know your colleagues and are able to trust them is a vital element in any working relationship. However, when you are not working within the same physical space as your colleagues, this can prove to be a challenge. By deploying desktop video conferencing, you can actually see your colleagues’ voices and facial expressions. As a result, you can feel as though you are in the same room as your colleagues even if you are, in fact, hundreds or even thousands of miles away.

Increased Productivity- Connecting with colleagues via wok PCs, tablet and mobile devices is not only an effective method for collaborating during meetings when it might not otherwise be possible, but this process can also improve work productivity significantly. Saving travel time and taking advantage of the ability to connect wherever and whenever is most convenient ensures that you are able to leverage time resources in order to complete more important tasks. As a result, everyone within your organization is able to work far more productively and accomplish more, preventing burnout among employees and driving a more profitable bottom line for your business.

On-the-Move Communication- The fact that we all have busy lives cannot be denied. Desktop video conferencing solutions ensure that multiple parties are able to participate in a conference call even if they are actually on the move at the same time. There is no need to sync schedules or clear calendars. New desktop video conferencing technology can be utilized by tablet and mobile devices, ensuring that whether an employee is on a mobile device while commuting to work, is out of town, or at the office, they can still be present and attend virtual meetings.

Using R-HUB HD Desktop Video Conferencing

R-HUB Desktop Video Conferencing offers an effective multi-party video calling solution that allows for quality real-time collaboration and communication. If you are interested in how you can bridge the communication gaps within your organization, contact us today at 866-758-0984 or email us at sales@rhubcom.com to try R-HUB Desktop Video Conferencing for yourself and learn what a difference it can make in your company’s productivity.

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The Driving Force behind the “Rise of a Remote Support Appliance Such as R-HUB Remote Support Server”

April 13th, 2015 by ali No comments »

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Recently, Bob Evans of Information Week penned an article about the Rise of the Appliance. The article highlighted how the majority of the big-name IT vendors, such as IBM, Oracle, Microsoft, and HP, are now introducing optimized software-plus-hardware systems. Such systems are known more simply as appliances.

Evans believes that such appliances could be game changers and, according to him, are “surging into the market because they can help companies of all sorts make the leap into the very different and demanding world of real-time business.”

He goes on to say, “These optimized machines are in full ascendancy at this time because they’re the most powerful and highest-value delivery platforms for some dazzling new software applications and technologies designed to analyze not just bigger mountains of data, but to do so in less time and with greater insights and with almost-unlimited variations.”

Obviously, we agree that the appliance model offers numerous advantages and we also believe there are several other factors currently driving the “rise” of the appliance, particularly as a SaaS product alternative:

Security and Control: We consider this to be a no-brainer. An appliance offers the ability to be installed in-house, under the existing security measures of an IT organization, thus allowing organizations to retain sensitive data in house and ensure it never passes through a third-party server.

Ability to Focus on the Software: When a vendor deploys their solution as software only, they must devote cycles to make certain it is capable of working on varying platforms. This takes time and monetary resources away from investing in the functionality of the software. By partnering with an appliance expert, vendors are able to support new software functionality far faster.

Branding: We are not completely selfless. Obviously, we love that our customers are able to see our bright box each and every day. The physical appliance provides vendors with the opportunity to stay at the forefront of their customers’ minds.

Guaranteed Attendance: When it comes to web conferencing, a conference is only as good as the attendance. If the equipment deployed for the conference is not robust enough to ensure seamless attendance, everything is for naught. It is not uncommon to experience problems with attendees failing to join conferences due to a variety of problems, including blockages and unsupported platforms. The appliance model means that there is absolutely nothing to download. This also means there are no group policies, firewalls, or antivirus to worry about that could prevent attendees from joining meetings. As a result, it becomes possible to guarantee attendance and immediately boost engagement.

If you are currently an R-HUB customer, what drove you to select an appliance over other choices? Are you currently choosing appliance-based solutions for other parts of your business? If not, contact us today at 866-758-0984 or email us at sales@rhubcom.com and we will be happy to assist you in choosing the best remote support appliance model for your organization.

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How Important Is HD to Desktop Business Video Conferences?

March 31st, 2015 by ali No comments »

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Desktop video conferencing has rapidly become a vital tool for businesses around the world. By reducing the need for travel, desktop video conferencing software offers a time-saving and cost-saving solution that allows businesses to connect with clients and partners from around the world. Additionally, it offers an opportunity to communicate in a more personal manner, while enhancing internal communication. While there is no doubt that desktop video conferencing offers a number of important benefits, you might wonder whether it makes a difference if your desktop video conferencing is broadcast in HD.

The Difference HD Makes to Desktop Video Conferencing
HD desktop video conferencing can enhance your business communications in three important ways:

Improved Client Meetings
Meeting a client face-to-face is an excellent way to form a long-term relationship and build the foundation for resolving any work issues. HD Desktop Video conferencing offers a high quality image and sound solution, ensuring that your video conferenced client meetings will feel as though you are actually in the same room with your clients. In this case, the difference between HD and SD is the difference between being able to communicate only adequately and being able to communicate in a way that generates long-term relationships between your business and your clients.

Attention to Detail in Training
Corporate training is among the most useful methods for utilizing desktop video conferencing. With that said, if the screen does not provide perfect image and video quality, it becomes difficult for employees to learn in an effective manner. With HD desktop video conferencing, every employee you train will be able to see every element of their training, ensuring they are able to perform work tasks to the best of their ability.

Improve Internal Communication
Internal meetings are an integral part of every business, regardless of industry, because they offer a productive method for resolving business problems while providing a vehicle for steering campaigns in the right direction. Meetings facilitate improved working relationships because they provide immersive experiences. If SD desktop video conferencing is utilized for a meeting and there happens to be an image distortion or the sound quality is only average, it is impossible to replicate the immersive experience of an in-person meeting. HD desktop video conferencing provides a true in-the-room feeling for meetings, ensuring that business issues can be resolved and employees are able to be more productive.

Using R-HUB HD Desktop Video Conferencing
If you would like to improve the desktop video conferencing experience in your workplace dramatically, R-HUB desktop video conferencing can deliver the sharpest image quality and the clearest audio possible. Regardless of the industry or sector in which your business is involved, R-HUB can provide you with a video conferencing solution that will significantly improve your internal and external communication. Call us today at 1-866-758-0984 or email us at sales@rhubcom.com to begin your free demo. We are confident that you will be amazed by the power of R-HUB desktop video conferencing in HD.

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