RHUB Can Help You to Resolve Meeting Failures-Quickly and Easily

December 9th, 2014 by turbomeeting No comments »

Web conferencing has now made it much easier to conduct meetings from your location without the need to travel, thus saving time and money. But, web meetings can sometimes present challenges that can make it difficult to communicate effectively. There can be many reasons why you or the person you are trying to communicate with may not be able to effectively get into a meeting. When that happens, it can quickly destroy the meeting and put an end to the productivity you were trying to achieve. If you were trying to conduct a sales meeting with a client or prospect, it can also leave a bad impression and delay the sales process.

One of the most common reasons why many people are not able to get into a meeting is because IT locked down their computer and now they are not able to join a web meeting without downloading software. While you really can’t blame the IT department, after all, they are only trying to do their job, it does not make the situation any less frustrating.

Furthermore, that is just one example. The reasons for not being able to join a web meeting are numerous. Other common reasons include that it is just too difficult to use. No one wants to sit around struggling while trying to get a meeting set up to attend. The reality is that the longer it takes to join a meeting, the less likely it is that the person will actually join the meeting. After all, the goal of a web meeting is to be more productive and save time.

All of these issues are areas where RHUB can help. With our no download mode, we make it possible to host web meetings without needing to download anything at all. This effectively resolves situations where your IT department has put you on lock down and now you are not able to download the software necessary to join.

Our no download mode also helps to improve ease of use. All that you need to do is email the link to the meeting along with the meeting ID and someone can join your meeting in 10 seconds. That’s all there is to it. If you’ve had people in the past who have been hesitant to attend a web meeting because they think it will take too long to get set up or because they are concerned it will be too difficult, this can be an ideal solution.

When you show your associates and clients how fast and easy it is to attend a web meeting, you will also be demonstrating that your company is on the cutting edge of technology. It’s a great way to boost your brand’s reputation while also working in a more effective and productive manner.

Are you excited to learn more about RHUB and how we can help you to be more productive with no download web meetings that only take 10 seconds to set up? If so, contact us at 1-866-758-0984 or email us at sales@rhubcom.com for a demo.

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Better Support Means Better Meetings with RHUB

December 9th, 2014 by turbomeeting No comments »

Do you know how far back your vendor supports your operating system? We have recently found that some of the competition has actually dropped Vista and XP support. If you happen to still have one of these older systems, or some of your meeting participants have one of these systems, you could discover that a lack of support can end up being quite a problem when you are trying to get all of your attendees into a meeting.

Many times, we often do not stop to think about the level of support that is provided until that support is actually needed and then it becomes apparent rather quickly how important support actually is. This is something we understand all too well at RHUB and strive daily to ensure that our clients have everything they need to work in the most efficient manner possible. In fact, this is precisely why we still provide support for older systems, including XP and Vista, even while a lot of the competition has dropped support for those systems. We understand that there can be many reasons why you still might be working with an older system and do not think that you should be punished because of it. As a result, regardless of the system that you or your participants may be using, we will be able to do everything possible to get all of your attendees into a meeting.

We understand that when you are ready to begin a meeting, you need to begin it right away. Any delays can result in the need to reschedule the meeting and could also result in lost sales opportunities. This is your reputation that is riding on the line. By supporting the greatest number of platforms, we are able to provide you with the best opportunities for making your meeting a success.

Furthermore, if you should ever have any questions or experience any problems in getting logged into a meeting, you can always count on our robust support team to assist you. With the right web conferencing software, it is possible to conduct a meeting with coworkers, employees or customers just as if you were in the same room with them. We help to ensure that this type of functionality is never compromised in any way. With RHUB, you can count on a seamless, easy-to-use experience that will get you connected to your meetings quickly. If you should happen to have any problems, we are always here, giving you the support that you need.

Would you like to learn more about RHUB and the deep level of support we can provide? If so, call us today at 866-758-0984 or email us at sales@rhubcom.com for a quick demo.

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Use RHUB Remote Support Servers to Reconnect Automatically and Reboot a Remote Desktop

December 8th, 2014 by turbomeeting No comments »

When you support and manage a large number of computers, it is important that you be able to gain remote access to those computers. Remote access can make your job much easier while eliminating numerous hassles. Prior to the availability of remote software, providing assistance for computers that you managed would often mean either making a trip in person or spending hours on the phone trying to walk the other person through the process. In such situations, RHUB remote support servers are an ideal solution for providing remote access.

With RHUB remote support servers, it is possible to provide assistance for any number of computers in a remote manner directly from your computer using the Internet. You can also use your iPhone or iPad to gain remote access. Support can be sent as well as received with the RHUB remote support servers.

The Reboot feature from RHUB gives you the ability to restart a remote computer and then pick back up from where the session left off. Since there is no need to re-initiate the support session, you gain the ability to resolve problems in a much faster manner. Additionally, as RHUB allows you to support multiple systems at the same time, you are able to work on a secondary session while the remote desktop is rebooting. This can prove to be a tremendous time-saving feature that helps you to work in a more productive manner. Since you are able to do all of this remotely, there is no need to waste time and financial resources in traveling to the attendee in order to perform necessary tasks.

Furthermore, you can also take advantage of the opportunity to reboot in Safe Mode if you should need to troubleshoot and diagnose networking problems or even remove spyware from the computer. RHUB allows you to reboot into Safe Mode. With many routine support activities, including software updates, program installation and system changes, you are typically required to reboot the remote desktop, often multiple times.

There may also be some situations in which the attendee is simply not able to be present at the system for the duration of the support session. In the past, this could prove to be problematic, as the host may find it necessary to reboot the computer at some point during the support session. With RHUB, all that the host needs to do to reboot the attendee computer is simply click the Reboot button. Next, he or she would choose the reboot mode: “Reboot” or “Reboot to Safe Mode,” as shown below.

 

As you can see, RHUB remote support servers can provide an array of benefits while helping you to work in a faster and more productive manner.

Are you interested in learning more about RHUB remote support server features? If so, give us a call at 1-866-758-0984 or email us at sales@rhubcom.com to find out more about RHUB remote support servers.

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Using RHUB Remote Support Servers to Monitor Employee Computers

December 8th, 2014 by turbomeeting No comments »

Protecting corporate data and intellectual property can be an important function of IT. When the corporation issues computers to employees, the use is implicitly for work related functions. To ensure proper use of corporate computing equipment, IT may need to monitor such use.
Effective monitoring of employee use of company computers can prove to be a significant challenge for any organization. Even so, it is vital today for companies to keep their fingers on the pulse of employee use of company equipment. There is simply too much riding on the line to avoid this issue. With the ability to monitory employee computer usage properly, it is possible to glean all of the information necessary to make informed decisions while protecting internal assets from external forces that may be admitted into your company by unsuspecting employees.

Businesses have numerous responsibilities and among those responsibilities are knowing all of the information to which employees may be unwittingly exposing the company computers and networks. A RHUB remote support server provides an effective method for monitoring, controlling, and recording all of your employees’ computer activity. As a result, it is possible to prevent the loss of critical as well as confidential data from being siphoned from the organization while also assuring employee productivity.

Remotely monitoring employee usage of company computers using a RHUB remote support server is quite easy. Simply follow these steps as outlined (see the image below)

1. Log into an employee computer as an administrator user
2. Install the TurboMeeting client and schedule a remote access meeting. The “Computer” field should be given the same name as the employee name.
3. Begin the scheduled meeting.
4. Click “Tools” and check “Hide this meeting.”
5. Logout from the computer.

From this point, you now have the ability to monitor, control, and record all activity from that computer. Even better, you can do so from any location and at any time.

Access security is enforced by the Meeting ID and Meeting Password. For instance, if a meeting is scheduled as an internal meeting by checking “Only attendees from my network,” the security is further strengthened by your firewall. This will prevent any party from outside your firewall from accessing the remote computer.

It should be noted that there are no legal impediments that would prevent this type of computer monitoring. The computers that you provide to your employees are your property. Furthermore, as their employer, you have every legal right to know how your employees are using those computers. As a business owner, it is incumbent upon you to ensure the best interests of your business, and this is one method that allows you to do that. Furthermore, as employees, they should not abuse the privilege that you have granted in the use of a computer.

RHUB Remote Support servers provide you with the ability to monitor all activities on any company computer while preventing the unauthorized distribution of sensitive corporate information. It also allows you to prevent, detect, respond to, monitor, and review measures for reducing perceived risks of corporate data loss in an effective manner.

Are you ready to improve the security of your company computers? If so, call us today at 866-758-0984 or email us at sales@rhubcom.com for a quick demo.

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Benefit from HD VOIP Audio Conferencing with RHUB Web Conferencing Servers

December 8th, 2014 by turbomeeting No comments »

An increasing number of businesses are now opting for VOIP audio conferencing. Among the reasons for that is that VOIP audio conferencing is less expensive, better quality than land line calls and provides more host control over the conference. Additionally, VOIP and audio conferencing is more spontaneous than drafting an email and transmitting it to large groups of coworkers. Furthermore, it provides a more virtual setting than deploying the speaker button on the telephone. In numerous ways, the Internet has revolutionized the way in which businesses are able to interact. VOIP Audio conferencing is now paving the way for the future of communications.

With sales now reaching almost $15 million and a growth rate of more than 45% in 2014, Voice-over Internet Protocol, or simply VoIP has truly become a strong contender in Internet communications.

How It Works

The way in which the Internet and a telephone are able to function simultaneously can seem quite astounding, but there is actually nothing complex about the concept behind it. Computers are utilized for recording sounds, including the sound of the human voice. Small bits of sounds are then saved in the CPU at extremely high rates. These small portions of sound are known as samples, which are then saved by the computer to form a copy of the original sound.

VoIP utilizes the same principle as a computer recording sounds. The exception is that the small bits of sounds, or samples, are not saved in a local computer. Instead, they are played in another computer once they have traveled through the Internet Protocol, or IP, network.

RHUB Web Conferencing servers are able to provide HD VoIP audio conferencing in which every attendee in a meeting is able to make use of computer microphones and speakers for conducting audio conferencing with HD voice quality. In order to avoid the potential for echo, it is advised that a decent headset be used. More than 200 attendees can be supported in a single session.

With RHUB web conferencing servers, organizations gain the ability to conduct and participate in teleconferences while improving their business communications on domestic and international level with business associations, employees, and clients in disparate geographical locations.

Why Choose RHUB’s Audio Conferencing Services?

RHUB audio conferencing servers, unlike other audio conferencing services, integrate traditional telephones (PSTN) with computer speakers and microphones (VoIP), video conferencing, and web conferencing. As a result, RHUB audio conferencing servers are able to provide your organization with a number of unique advantages:

Two service modes are available.

Free audio conferencing. Hosts do not need to worry about paying fees to RHUB. This is a complementary service that is provided simply for owning a RHUB servers. Only toll free numbers are available. Audio conferencing begins after an online meeting session has been initiated.

Paid audio conferencing. With this option, hosts pay affordable fees to RHUB. Toll free numbers are available. Hosts may begin an audio conferencing session at any time with or without an online meeting being initiated.

RHUB Audio Conferencing also provides numerous advantages, including:

  1. Unparalleled cost savings
  2. Rich-media recording
  3. Broadest reach possible
  4. Powerful control
  5. Real-time reports
  6. Premium audio quality for enterprises
  7. PBX integration (optional)

While the invention of the telephone once changed the world, audio conferencing has made it possible for an interconnected world to interact in an even more personal way.

Are you interested in RHUB HD VoIP audio conferencing? If so, contact us today at 866-758-0984 or email us at sales@rhubcom.com for a quick demo.

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