Archive for October, 2009

RHUB Joins the BusinessPoint Live Internet Business Center to Offer Web Conferencing to Thousands of Small Businesses in the US and Europe

October 22nd, 2009

RHUB Communications, Inc. (RHUB), the provider of TurboMeeting Web conferencing
solutions, today announced a partnership with IBC Technology Ltd, the worldwide
developer of BusinessPoint Live (BPL), to offer GoMeetNow, the hosted
implementation of TurboMeeting, integrated into the BPL Internet Business
Center. BusinessPoint Live services thousands of small businesses online in the
UK and US by helping firms to find and qualify advice on business issues from
professional suppliers who can turn advice into results. The platform includes
easy to use applications that help execute secure transactions using a range of
content management and structured collaborative services. The end-to-end “advice
to execution” process makes businesses more productive, able to seize
opportunities, and survive low business cycles, disruptions and risk.

Now, with the availability of GoMeetNow on the BPL Network, small businesses
across the globe will have access to a powerful collaboration tool that allows
them to manage a whole host of online business initiatives. Some of those
activities include conducting online meetings with partners and employees,
facilitating live product demos, or even managing sales presentations with new
prospects and customers. Moreover, GoMeetNow complements the rich set of tools
and solutions already provided on the BPL Network.

“GoMeetNow is an ideal platform for hosted partners such as BPL because of its
rich set of features including the ability to broadcast a Webcam of the
presenter and its unique `No Download` mode,” said Jodie Hughes, CEO for IBC
Technology Ltd. “We are pleased to welcome RHUB`s GoMeetNow to the BusinessPoint
Live catalogue of services.”

Users can activate the WebCam feature allowing them to get up close and personal
during their online meetings. GoMeetNow also delivers the first “Guaranteed
Attendance with No Download” Web Conferencing solution in the marketplace,
meaning everyone is guaranteed to be able to join a meeting even if they don`t
have Flash or Java downloaded on their computer.

To learn more about RHUB`s GoMeetNow hosted solution, visit
To learn more about RHUB`s TurboMeeting On Premise solution visit

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Computer-based Productivity Monitoring Tool

October 16th, 2009

While the Internet has improved the way we do business, it has also helped to create many more distractions for workers. The Internet has an endless supply of streaming media, and workers are usually all too willing to check out the latest viral download. From free videos to entertainment sites to free online games, not to mention social networking sites such as Facebook and twitter and you’ll find that there are endless possibilities for slacking off.

Of course, technology also provides bosses a way of fighting back. In the same way cameras allow companies to monitor their physical space, software tools allow them to virtually keep an eye on employee activities. Some features of these types of software include:

• The ability to view remote desktops live
• Listing of all URLs visited by users on the network
• Screenshots of any user’s computer
• Software monitoring, which allows the administrator to see which program is being used
• Log in time checks
• Virtually block access to some sites such as Facebook. An increasing number of workers can no longer log on to get updates

While any notion of being monitored may prompt thoughts of ‘big brother’, employers do have the right to ensure that work time is used properly. After all, lost time is likely lost money. Many studies have revealed the extent to which valuable man hours are lost while employees check personal emails or surf the web. Benefits of using productivity monitoring tools include:

• A measurable increase in productivity. Employees are not likely to slack off if they know they can be monitored
• Employers can be certain that their equipment will not be used for illicit activity or to view offensive material. This will also reduce the chances of having a suit brought against the company by employees offended by certain types of material
• The company can protect its secrets or important corporate information from theft

RHUB’s Web Conferencing and Remote Support Appliance allows one to monitor and record the activity on somebody’s PC or Mac without that user knowing. Some employees will continue to slack off if given the opportunity. Employers should look at this tool as another element of security that can help improve business, overall. For more information on how it works take a look at how to monitor employee desktops.

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On Premise Web Conferencing and Collaboration: A SaaS Alternative

October 1st, 2009

In today’s marketplace there continues to be a growing reliance on web-based solutions for driving collaboration to conduct business activities within a mobilized and decentralized workforce. Business is no longer just conducted in one physical building, but spans across many people in multiple locations — including on-the-road sales teams, employees working at home, and even business partners that are located across the globe.

That’s why web conferencing and other virtual collaboration solutions will continue to grow, especially since conferencing has become the glue that bonds dispersed enterprise teams in a global economy. However, when businesses decide to deploy web conferencing, or any other technology solution, there is an important technical question they must first answer. Where will the software live?

Of course the technology options in the market today allow companies to either have their Web conference software code to reside on the vendor’s server, commonly know as the SaaS option, or to house the software on their own internal server by taking the On Premise installation route.

Within each of these options are advantages and disadvantages that organizations need to be aware of so that they make the right comparisons and ultimately the best educated decision on which option is ideal for their business model.

One of the key advantages of deploying conferencing and collaboration solutions as a SaaS option is that it is extremely easy. Most hosted technologies can be downloaded and accessed by employees across an entire organization within just a few minutes.

The timeliness and ease of deployment offers a very attractive advantage to organizations that want a quick-fix conferencing solution that does not weigh down or require large IT resources. However, SaaS comes with some key hindrances like ongoing monthly fees, access security concerns, integration with other enterprise applications/sites and limits on customization that companies need to take into account.

Ongoing monthly fees can be a key concern for those organizations looking to carefully manage an already tight budget. For example, a mid-sized organization that uses a hosted conferencing solution can easily experience thousands of dollars in monthly fees which could significantly impact the organizations’ overall telecom spend for the year.

In addition, hosted solutions have some major access security challenges since the corporate data being shared via the web conferencing solution can be accessed by anyone who has the password and meeting ID. Ponemon Institute’s 2007 Annual Study: U.S. Cost of a Data Breach indicates that 40 percent of data breaches involved third party solution providers in 2007, up from 21 percent in 2005.

Finally, the inability to customize and integrate hosted solutions can put limits on the company’s brand imaging with customers, as well as hinder the seamless flow of how technologies can be accessed internally by employees.

On the other hand, companies can choose to have their collaboration technologies deployed as an On-Premise solution allowing them to own and manage the solution in-house. Since the company owns the technology, ongoing monthly fees paid to an outside provider is no longer a concern.

In addition, by owning the technology on-site, access security concerns are significantly mitigated since the service can be managed behind the company’s corporate firewall. Furthermore, the On-Premise route opens the door for integration and customization, allowing the company to not only brand their conferencing solution, but to also integrate the technology into their current online or telephony infrastructure.

Even with all of the advantages of On-Premise technologies, this approach does offer some disadvantages that customers need to be aware of.

The On-Premise approach can be a major cost driver because it requires that companies have substantial IT resources to deploy, manage, integrate and support their technologies on an ongoing basis. The quantity of internal resources required to manage On-Premise solutions means that this option is mostly accessible to larger corporations that have bigger budgets and sizable IT departments.

But now there are other alternatives in the market to the Hosted option and the On-Premise Software route for companies to consider. Some progressive companies have started developing conferencing and collaboration solutions that actually combine all of the benefits of the Hosted option, with all of the advantages of the On-Premise approach, into one solution, by introducing an On-Premise Plug and Play Appliance option into the web conferencing arena.


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