Archive for 2010

The RHUB web conferencing solutions boost 1,000% of productivities by hosted services

August 9th, 2010

Web conferencing is one of few productivity tools applicable to all organizations everywhere Internet can reach.  In order to save costs, most users of hosted web conferencing services only subscribe a very few licenses, usually well less than 10% of their employees, and limit subscriptions only for sales people in most cases.

However, web conferencing can be used well beyond sales or product demos. It can be used by almost every employee in your organization. For example, your HR department can use to train employees. Your top executives can use to discuss company financials and proposals. Your engineers can use to collaborate their work. Your customer support staff can use it to train and support customers.

inhouse web conferencing

Web conferencing use cases

The RHUB web conferencing appliance allows you to deploy web conferencing function to everyone in your company. Its floating licensing only controls the concurrent number of meetings and participants. There is no limit to the number of users who can host meetings. That is, the other 90% of your employees can take advantages of web conferencing once you deploy the RHUB appliance. This is the first step to show how the RHUB web conferencing solutions boost 1,000% of productivities by hosted services.

To facilitate the deployment to all employees, the RHUB appliances (in 1U form factors only) come with very easy integration with your LDAP. You don’t need to input every employee profile to the appliance. Just input your LDAP IP address and one user credential and all employees will be able to use web conferencing right away.

In addition to web conferencing, the RHUB appliance comes with other real-time collaboration applications:

  • Remote Support – support PC and Mac users remotely
  • Remote Access – access your office or home PCs from anywhere anytime
  • Web Seminar – provide online seminars without download of any kind for view-only attendees

without any additional cost. That is the next step to show your boss how the RHUB web conferencing solutions boost OVER 1,000% of productivities by hosted services.

To learn the details about the RHUB appliance, visit this URL:

http://www.rhubcom.com/v4/web_conferencing/4-in-1-web_conference.html

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Phone+ article on UC – hosted vs On-Premise

July 21st, 2010

Several days ago Doug Allen posted an article on PHONE+ about UC and debated hosted verses On-Premise. Excellent article, I recommend it to anyone interested in Unified Communications. Doug does an excellent job of showing the pros and cons of both approaches. My take is that the right solution depends on the organizational needs of the user. We provide on-premise for the segment that wants the lowest total cost of ownership and the highest possible level of access security. We do it in a dedicated, plug and play appliance to dramatically lower the cost of support – a negative that Doug brings up related to many on-premise solutions – in particular software solutions.

I would be interested in your opinion.

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Productivity Tools for a Productive Sales Force

June 24th, 2010

The practice of sales is what forms the backbone of many companies. It performs a dual function of increasing the company’s visibility and boosting its revenue. Salespersons are the ones who bear the bulk of the burden of generating revenue and are often the forefront of a company’s image.

Understanding Sales

The salesperson’s function is so vital that they must be well trained so they can perform at the highest level. In fact the training of the average salesperson is often ongoing. They are constantly updated on new sales techniques or company product offerings as they become available.

Sales interact with customers, resellers and sometimes suppliers. As would be expected, this involves a lot of man hours to schedule and take part in meetings. Travel time is another major issue for anyone involved in sales. These days, many companies have seen the value of web conferencing in helping salespersons to get more done.

Greater Efficiency

web conference for salesThe salesperson can meet with one or more clients at the same time thus greatly improving efficiency. This will basically cut the workload of anyone involved in sales as there is no need to travel to meet with just one person. Time spent moving around could be time spent in productive meetings.

Simply put, web conferencing helps salespersons get more done. Whereas, initially the job demanded a sometimes hectic commute, now almost everything can be done from a single location. Even with a basic web conferencing product a web meeting can be scheduled and hosted quickly.

Today thousands of companies turn to meeting software vendors for conferencing solutions that will deliver. While salespersons clearly benefit from using web conferencing, they offer benefits in many aspects of modern enterprise. The usefulness of web conferencing tools cannot be overstated. It can even be considered a salesperson’s best friend.

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Why Spend When You Can Save with Web Conferencing

June 18th, 2010

Cutting costs and reducing spend has always been at the core of the corporate philosophy regardless of the economic environment. While it can lead to less palatable decisions such as job cuts, it also encourages the development of new technology. There are many relatively inexpensive ways companies can save money and reinforce their sense of corporate responsibility.

The Path to Reducing Consumption

save with web meetingsThese days the idea of cost savings has taken on a life of its own. This is largely due to the worldwide economic recession which has affected many companies worldwide. Catastrophic events such as the recent eruption of the volcano Eyjafjallajokull in Iceland have companies seeking viable alternatives to business travel. Simple routes to minimizing consumption include:

  • Cutting down on paper usage: Some experts predict that eventually everything will be stored digitally. Until that day comes, companies can begin by eliminating paper files where possible. For added protection a policy of backup and retrieval should be put in place.
  • Using web conferencing tools: From real time collaboration to meetings and webinars, web conferencing software does it all. It also virtually eliminates the need for business travel saving millions of dollars in the process. Web conferencing plays a vital role in the current green movement since it cuts fuel costs. It can also reduce the need for printed material for meetings.
  • Embracing alternative energy: Companies that are located near lakes can explore the option of geothermal energy. Solar and wind energy are also attractive options currently being used by many institutions.

Utilizing these solutions is well within the reach of many companies. It is even beneficial for many companies as it helps to bring down the operating cost. Even small businesses are currently using meeting software with great effect. With alternative energy the initial capital outlay can be substantial, but this depends on each company’s energy needs. Cost savings from alternative energy usage are usually realized within months.

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Commonly Asked Web Conferencing Questions Answered

June 10th, 2010

web conference faq

While it is true that hosting a web conference is not a major challenge, to be able to use the meeting tools to it fullest capabilities, the technology has to be understood. New customers are often wary of new technology and might shy away from adopting a new system. Below are commonly asked questions which address the concerns many potential users of web meeting software may have:

  1. What exactly is a web conference? It is the ability to host a live meeting via the Internet. It offers real time discussions online often involving people from various locations, sometimes the audience is spread across continents.
  2. Is it safe to use? This is a perfectly understandable concern as many operating system vulnerabilities are exposed by going online. With web conferencing, this is no different since despite the best efforts, unauthorized persons can sometimes enter a meeting. This kind of intrusion is extremely rare. The majority of users can rest assured that their computer firewalls and internal network security settings offer adequate protection.
  3. Is it expensive? Utilizing technology has a cost, but web meeting software pays for itself due to the cost savings it generates. The web meeting option chosen depends on a company’s specific needs and its budget. With this in mind, many providers offer attractive options that are within the reach of even small businesses.
  4. What features do I get? For the most part, basic features are the same across the board regardless of provider. These include live chat, webcam viewing and PowerPoint presentations. The differences arise with issues like guaranteed number of attendance, audio and video quality, image sharpness and speed of data transmission. When web meeting software options are compared, the differences quickly become apparent.
  5. What equipment is needed? Access to the Internet is essential for the deployment of web meeting software. Other useful pieces of equipment include speakers, headphones and microphone and sometimes a web camera. Downloads are not always necessary, as there are hosted web conference options online. Many companies may choose to use appliances which eliminate monthly user fees.

Today it takes very little time to set up a web conference. Web meeting software is experiencing increased market awareness as more companies seek ways to cut costs. There is a wealth of information online about these products and the associated benefits.

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