Several days ago Doug Allen posted an article on PHONE+ about UC and debated hosted verses On-Premise. Excellent article, I recommend it to anyone interested in Unified Communications. Doug does an excellent job of showing the pros and cons of both approaches. My take is that the right solution depends on the organizational needs of the user. We provide on-premise for the segment that wants the lowest total cost of ownership and the highest possible level of access security. We do it in a dedicated, plug and play appliance to dramatically lower the cost of support – a negative that Doug brings up related to many on-premise solutions – in particular software solutions.
I would be interested in your opinion.