Archive for May, 2012

M3 Technology Consultants Adopts RHUB TurboSupport Appliance to Provide Remote Support to Their Clients

May 15th, 2012

M3 Technology Consultants, a company specialized in providing IT solutions for growing companies all over the Washington Metropolitan area, has adopted RHUB TurboSupport Appliance in order to provide remote support to their clients.

At the core of M3 services is IT support. The company is specialized in providing maintenance for critical computer services, such as network and server monitoring, backup supervising, and security management, preventing most unplanned system failures.

By using remote support, M3 is able to provide much of its IT support without the need of sending their consultants to the clients. Consultants could remotely perform routine tasks and management operations, saving money and time without sacrificing the quality of the support services.

Remote support has also proven its usefulness in the evaluation of the severity of many problems. By remotely connecting to their clients, M3 can immediately get a glimpse of what is happening without having to wait for the technician to get on site. This allows one technician to evaluate what is going on while another travels to the location in order to provide onsite technical support with a real assessment of what he might expect, speeding up the recovery of the system.

Remote support is about providing a quick response and quick solutions to real problems. Many critics of remote support solutions often state that it can’t substitute onsite support when addressing more serious problems and, in many cases, they are right. Onsite presence is vital when dealing with critical outages but many operations can be substituted by an effective remote support service.

Key to the success of an effective remote support service is the solution adopted by the company providing it. Having this in mind, M3 has chosen RHUB TurboSupport appliance between the many solutions available in the market.

The reasons are easy to understand. RHUB’s TurboSupport is very easy to use; the quality of the connection is very high. It has inbuilt security measures which make it very difficult to exploit, and it require little to no maintenance and being very easily deployed in any IT environment without jeopardizing it.

M3 Technology Consultants was founded by the still president Joseph Migliozzi in March 2003. With the corporate office located in Centreville, Virginia, M3 has its customer base in the Washington Metropolitan area. In the last five years has registered a growth of more than 400%.

RHUB Communications, a leader in high-quality web conferencing and remote support appliances, was founded in 2005 by Dr. John Mao and Larry Dorie. It is especially known for its TurboSupport appliance and 6-in-1 TurboMeeting appliance that combines six technologies in one package: remote support, remote access, video conferencing, web conferencing, audio conferencing and webinar.

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RHUB Web Conferencing and Remote Support Appliance helps Community Assistance Network give aid to those in need

May 1st, 2012

RHUB Communications, a leader in remote support and video conferencing solutions, is helping the Community Assistance Network reaching out for those in need. Community Assistance Network (CAN), a nonprofit organization founded in 1964, is using RHUB’s TurboMeeting video and web conferencing appliances to streamline its operations and reduce vulnerability among the poor, while promoting growth, stability and self-sufficiency of individuals in the Baltimore area.

RHUB’s TurboMeeting appliance offers a set of six powerful tools (remote support, remote access, video conferencing, web conferencing, audio conferencing and web seminar) which are helping CAN revamp their communications and operations, saving precious dollars on meeting trips and providing remote support to employees, volunteers and community partners.

Key among the several reasons to adopt RHUB TurboMeeting appliance over other solutions available in the market was its value. RHUB’s appliance has a great return of investment because it is very easy to install and it requires no maintenance or other special hardware, which means that it can easily adapt to most existing systems. Turbo meeting is also very easy to use and doesn’t require any special knowledge of computing whatsoever, and does it without sacrificing quality or security.

For a nonprofit organization such as CAN the ability to save dollars is key to their existence, especially because it allows them to focus their funds on what is really important: the people.

The CAN is part of a larger network of community action agencies, being one of the 17 members of the Maryland Community Action Partnership and one of the over 1,000 agencies that constitute the National Community Action Partnership. CAN also belongs to the National Community Action Foundation and CAPLAW.

In Baltimore, the Community Assistance Network operates the three largest homeless shelters: the Hannah More Emergency Shelter, the Eastside Family Emergency Shelter, and the Men’s Westside Emergency Shelter. The organization also provides food packages to families in need and is serving, right now, an average of 1,000 emergency food packages each month. Additionally, every Christmas CAN serves an extra 1,500 holiday food boxes.

CAN also provides free financial counseling for Baltimore residents. By providing financial counseling, the organization expects to improve awareness about money management, credit scores and cash flow, hoping to eliminate financial related stress and create self-sufficient individuals and families.

Additional services provided by CAN include family daycare, energy assistance and home weatherization.
Founded in 2005, RHUB Communications is the leader in cheap and high-quality video conferencing and remote support appliances which empower organizations all over the world.

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