Archive for May, 2014

RHUB Remote Support Servers– Powerful tools for Remote Computer Sharing

May 30th, 2014

RHUB remote support servers provide an excellent application for screen sharing and files transfer, helping to facilitate business collaboration, providing remote computer access, and facilitating the diagnosis and repair of faulty computer with the help of a remote computer support provider.

Through the provision of tools by which you can connect with another computer in a completely secure manner, the RHUB remote support servers give you the ability to transfer files with ease. Users are also able to take advantage of access control rights. For instance, if the user wishes to disconnect the support session, he/she only needs to press the close button and the session will end. The action buttons also give users switching control and remote booting capability. This can also help in adjusting screen resolution and multi-monitor displays. The new features include VOIP based audio, video conferencing and the integrated teleconferencing. Such convenient features of the RHUB remote support servers work without needing reconfiguration of firewall.

When you deploy RHUB remote support servers software on your premises and log in, you will be asked to enter login credentials. Sharing files or desktop using this application allows your system to be remotely controlled via the method that you have specified.

RHUB remote support servers provide two levels of remote access: Remote support and Remote access to this computer. The RHUB remote support servers recognize the system you have connected, so it speeds up the process of re-connection to the shared computers. Deploying RHUB remote support servers is very easy and provides users the option of “admin rights”. RHUB makes screen sharing and file sharing as smooth as possible. This is considered to be a must have for individuals who need to share or transfer files between many computers remotely.

RHUB remote support servers can be used on Windows and MAC and even from iPads and iPhones, so that you can be provided online tech support irrespective of where, how and at what time you are connected. The best part of this application is that RHUB takes very less time in its setup.

During the support session, you can switch the presenter to be yourself so that the attendee can view your screen. If you like, you can pass your keyboard and mouse function to the attendee. This function is used in customer training during a support session and helps to increase customer satisfaction. You can remotely log out and log in as a different user. You can even blank a remote desktop to prevent your sensitive remote control activities from being viewed.

To learn more on how it works, we invite you to visit http://www.rhubcom.com and register for a free account. iPad and iPhone users will need to search the Turbomeeting app in the Apple store. After you end the remote support session, the application will be automatically removed from your attendees’ system. This is a great feature for security conscious individuals.

If you would like to have a demo, call our sales team on 866-758-0984.

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RHUB Web Conferencing Servers for Unified Meetings

May 29th, 2014

In a rapidly changing global economy, an increasing number of organizations are now operating in geographically dispersed offices. As a result of such an increasingly global workforce, the demand for real-time collaboration and communication is also increasing, as well.

Whether you’re looking to team up on a project with your colleagues in a branch office, or hold a large-scale international investor relations meeting, RHUB web conferencing servers provide outstanding connectivity anytime you have geographically dispersed participants that need to communicate and collaborate with one another.

RHUB offers a full line of powerful and effective web conferencing servers that fit the needs of any sized company that provide the quality of in-person meetings, the Unified Meeting and Cisco WebEx.

Globalized Communication in Real Time

RHUB web conferencing servers allows you to bring participants together quickly and easily – from anywhere in the world – to present, share, collaborate and make decisions in real time. RHUB blends audio, web, and video conferencing into one secure, reliable, proprietary server that integrates with everyday business tools, including outlook integration and calendaring systems. No reservations are required, starting and attending a meeting is as simple as the click of your mouse, and to top it all off, RHUB manages the servers for you.

RHUB web conferencing servers’ features include:

    • HD Desktop video conferencing
    • Free Audio Conferencing
    • Real-time privacy protection
    • Poll, survey, quiz participants
    • Application sharing
    • Guaranteed Attendance
    • Chat
    • Pause meetings
    • Webinar registration
    • Customizable meeting interface
    • Outlook Integration
    • Reporting
    • Support up to 3000 concurrent participants
    • And much more….

Increased Productivity and Maximized Resources

The RHUB web conferencing solution allows you to maximize your resources by bringing people together while eliminating the hassle, time and costs associated with traditional business travel. Web conferencing solutions have the capability of completely transforming the way in which you communicate with colleagues, clients, and suppliers. Additionally, the RHUB web conferencing solution can revolutionize the way in which you interact in-house.

Whether your company needs to hold a training session for new recruits or employees, conduct a product launch, or hold a press conference, it is possible to take advantage of reliable, secure, and cost-effective web conferencing. With the addition of web conferencing to your communications arsenal, your company is no longer constrained to geographical limitations. When your entire organization is able to operate on the same page in real time, information flow within your company is dramatically improved.

All that’s required is Internet access. As all companies look to get more done with less, online meeting solutions like RHUB web conferencing servers are quickly growing in popularity. Want to see what they can do for your business? Give us a call today on 866-758-0984 or visit our website http://www.rhubcom.com

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Controlling Computers Remotely using RHUB Remote Support Servers

May 25th, 2014

Have you ever been somewhere and wanted to show a family photo or retrieve a document, only to realize that the file is stored on your computer at home or at the office? The more connected our devices become, the more they increase our desire to access our information anywhere. Computers have revolutionized the way we do practically everything and can be easily tailored to suit our precise needs and even hold files that once would have amounted to reams of documents and papers. There is a catch to all of that convenience, however. While computers are certainly smaller than the room-size machines they once were, they still are not exactly practical to bring with you everywhere. RHUB remote support servers allow you to connect to a PC or Mac remotely from any location at any time.

While mobile devices increasingly outsell traditional computers, a lot of our most important information continues to be stored on stationary home desktops or laptops, which do not offer convenient access from just anywhere because of home firewalls. Even when you are on a home network, having to move to a particular device on the other side of the house can be annoying.

Software engineers have come up with an easier way to gain access from afar. Using simple software, you can now see and control a remote computer on another device that you’re currently using–even from a different computer network. All you typically need is a working Internet connection for both devices.

A number of solutions are available to allow you to access a remote PC, but security of remote access connection is not always guaranteed. However, RHUB remote support servers comply with all existing firewall and security settings and will typically work without any additional firewall configuration between devices on any computer network (and even between different ones), as long as both are connected to the Internet. Additionally, because it’s compatible with many different devices, you can do neat things like control your Mac from Windows, your Windows PC from a Mac, or even your computer from your iOS/iPad/iPhone!

RHUB remote support servers also provide access to online tech support irrespective of where, how and at what time you are connected. The best part of this application is that RHUB takes very little time in its setup. As soon as attendees join your support sessions, you can immediately begin viewing and controlling their computers. It takes only one click for attendees to turn their computers over to you for support. From there, attendees can walk away and leave their computers available for support while they attend to other matters. You can reboot any computer anytime during a support session and the computer will automatically re-join the support session after the reboot process has completed. You can record the entire support session for audit purposes.

It really is that simple. If you would like to know more about RHUB products, give us a call on 866-758-0984 or visit http://www.rhubcom.com

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RHUB Web Conferencing Capabilities for Audio Video and Web Conferencing

May 20th, 2014

While it would be nice if you were always able to meet with colleagues, customer, or partners in person, that is not always the case. When you cannot make an in-person meeting, RHUB’s web conferencing technology provides the next best alternative. Meet, present, share, and collaborate on content with as few as one participant or as many as 3,000. RHUB has precisely what you need to get the job done right. By providing guaranteed attendance, RHUB offers the capability for attendees to join from any platform with a full-fledged browser.

Whether you want to schedule a conference in advance or conduct one on the fly, RHUB web conferencing servers make starting your conference as quick and easy as a click of your mouse. You can launch a conference from Microsoft Outlook and then invite your participants via email.

Once inside your virtual conference room, RHUB’s multi-point video integration in standard as well as high-definition allows you to incorporate real-time video, multi-media content, application and desktop sharing. It also offers a more engaging and effective experience for your participants while providing you with the ability to grand participants control, if you so choose. Documents and presentations can be shown in full screen or zoom mode with absolutely no degradation in image clarity or quality.

The true browser-based web page co-navigation allows hosts to guide participants through any website with the option to share control. In addition, RHUB’s web conferencing, audio conferencing and video conferencing services provide a robust list of features, including polling, file transfer, Outlook integration, desktop collaboration and application sharing.

RHUB web conferencing servers also provide record functionality by offering two crucial capabilities:

1. Secured, un-editable AUDIT file
2. Easily edited standard formats

For those applications that need an un-editable recording of a session for security and compliance purposes, the RHUB Record function utilizes a proprietary format that helps you to save on file space and size. The resulting recording can be archived as an Audit on the session. The Record utility embeds a compatible player for replaying at any time that you so desire.

For applications in which you wish to edit and/or publish a session, the RHUB Record comes with a powerful utility that is capable of converting the proprietary format to one of three standard formats: AVI, WMV, and FLASH. Once converted, the recording can be edited by the standard editors provided for the format and then used as a downloadable or web viewable video.

RHUB web conferencing servers allow you to connect with anyone, anywhere, across platforms and devices, whether they’re inside or outside your firewall. RHUB web conferencing servers also offer HD VOIP audio conferencing that is capable of supporting more than 200 attendees in one meeting session. In addition, PSTN audio conferencing numbers are available in 26 countries, including the US, Australia, Belgium, Denmark, Canada, Finland, France, Germany, Italy, Ireland, Netherlands, Norway, Spain, Sweden, Switzerland, UK, etc.

If you’re interested in learning more about what RHUB can do for you and your business, give us a call today on 866-758-0984 or visit http://www.rhubcom.com

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Use RHUB’s VOIP for Better Communication in Relation to VoLTE

May 19th, 2014

While 4G has certainly enabled us to accomplish more much faster, it is not static. Voice over Long-term Evolution (VoLTE) is the next generation of 4G wireless networks. VoLTE is a standards-based technology that is necessary for the support of voice calls on an LTE network, the advanced data networking technology that offers the benefit of high bandwidth. Therefore, it is capable of support voice capability.

The ever-increasing demands of mobile technology, combined with the need for higher quality audio than is available over the cell network, is the driving force behind VoLTE. VoLTE makes it possible to enhance the efficiency of networks. Most current networks are actually hybrids. It is anticipated that voice traffic will continue to run on 2G and 3G networks, while data traffic will run over a 4G network. This translates to faster run times for data. Later this year, many networks will begin marketing and intensively pushing VoLTE.

With that said, along with VoLTE, VOIP over the mobile data network will be the new trend moving forward. This is because phone voice quality has declined significantly due to the massive success of the cellular network. As a result, there is now a tremendous amount of traffic on the cellular network. Cell-based calls have now grown worse in terms of quality with numerous breakups in communication compared to the old-fashioned PSTN systems. With the advent of VoLTE, voice quality has improved substantially. Most mobile users will now join meetings using VOIP rather than the cell network to take advantage of improved voice quality.

VOIP in relation to VoLTE offers a variety of distinct advantages to users and businesses in terms of improved voice communication. This is because data networks allow for more efficient use of bandwidth. VoLTE makes it possible for carriers to free their networks for the support of more data services so that they are able to pass this capability onto businesses through a more selective and scalable social package.

VoLTE will also enable businesses to enjoy better voice quality for communication, as voice will be treated as data app. This makes voice carried over circuit switched networks more efficient. Ultimately, this allows for a faster and more efficient way of conducting business and gaining new customers through an improved productivity margin.

RHUB web conferencing servers in relation with VoLTE provide integrated RHUB audio conferencing, wherein regardless of how you or your attendees use phones (PSTN) or computer headsets (VOIP), all of your attendees are able to converse together. You can even benefit by recording and replaying an entire meeting session that includes everyone’s voices and the presenter’s screen updates. You can also choose to individually mute/un-mute callers (PSTN or VOIP) and view who is speaking.

Recently, RHUB released the new 5.1 version for hosting and joining online meetings from iPads and iPhones. The new version offers integration between the RHUB integrated audio conferencing and customers’ PBX or third-party audio conferencing systems by service providers. For more information about RHUB products, visit http://www.rhubcom.com or call on 866-758-0984.

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