Archive for June, 2014

Like Chocolate and Peanut Butter, Some Things are Better Together – RHUB Web Conferencing Servers – Connecting People Together

June 22nd, 2014

Collaboration is an inherently social concept. It’s about people and connection. It’s about communicating, working together, interacting to meet goals, accomplishing tasks, innovating, and creating. Just as people have unique personalities, so do the ways they collaborate for business, whether one on one or in groups, in structured meetings or hallway conversations, sitting at desks or on park benches, in real-time conversations or long-term interactions.

We have always collaborated in some way or other. Online Collaborationis not a new concept. What is relatively new is the use of technology to support the collaboration process.

As technology evolves and geography becomes less relevant to connecting with others, the options for how we collaborate multiply and then multiply again. Even so, technology itself is an enabler of collaboration; the value is in the connections that people make – with each other, information, and ideas.

Finding ways to improve the connections between people and the information they need to share is critical to improving business. We see great value in providing business and social solutions to our customers. Bringing together social networking with communications technology provides people with the means to collaborate and gives them flexibility to do the best work they can. We believe people working together can achieve extraordinary things. We believe the same is true of companies.

Increasingly, organizations are looking for ways to integrate social solutions into their collaboration tools and business processes and you know what? RHUB web conferencing servers are their choice. Throughout the past 8 years, RHUB has continued to weave social into the fabric of our own collaboration portfolio.

At the same time, we continuously looked for opportunities to collaborate with other companies to integrate new technologies and improve what we can offer our customers – bringing the best of the best together to provide our customers with the ideal solution to fit their business needs.

With our servers, participants can benefit from highly evolved collaborative tools without the need to install specialized software or be connected to a special network. As a result, it possible to gain access anywhere and at any time and in the manner that is best for your needs.

RHUB is helping its customers easily go between their real-time conversations, like instant messages, video conferences and online meetings, with the more persistent social conversations, like blogs, discussions, wikis, posts and online groups.

To provide the best flexibility and outcomes for our customers, we provide maximum customization with our products. Rather than emphasize social within one product, we’re making sure it’s an integral part of all our products. The benefits related to collaboration can be immense, but ultimately, they must translate to improved performance. At RHUB, we make that possible.

RHUB aims to deliver a seamless user experience and drive adoption. It’s all about helping people connect and collaborate with others, in the ways that work best for them. For more information visit our website http://www.rhubcom.com or call us on 866-758-0984

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Evaluating Remote Support Tools? Here are 10 Reasons to Choose RHUB

June 13th, 2014

If you want a remote support tool, it’s not difficult to find one. Nearly every “techy” person you know has a favorite, and the suggestions swell whenever any vendor changes their offerings.

With all the options, choosing the right software can be difficult. You might get that same frigid indecision – needing to choose an option that offers the most benefits and value possible but frozen by a cornucopia of options.

We Asked Our Customers Why They Chose Us?

Top 10 Reasons Customers Choose RHUB Remote Support Servers:

Over the past 8 years, we’ve been asking our customers what is important to them. What do they need their remote support tool to do, who needs to use it, and so on. Through win/loss calls and through online conferencing, we’ve learned a lot about what problems and challenges they wanted to solve with RHUB. Now, as we continue to grow, our base of customers who have successfully implemented RHUB`s solutions has grown as well. Most such customer has implemented RHUB’s solutions because of the following:

1.) Platform Support:

Customers can connect to all their remote computers, systems and devices securely using RHUB remote support servers as it works from behind the firewalls. In this regard, RHUB works as a one-stop solution for a variety of devices without the need to pay multiple licensing fees for multiple users in the same organization.

2.) Security:

Support personnel can be assured that the only attendees in a meeting are those that they have authorized. The system can also be set up as an https site for additional data security. You gain the benefit of being able to conduct meetings without concern that sensitive data will be compromised.

3.) Integration:

Customers can strategically leverage their existing IT environment and work-flows.

4.) Total cost of ownership:

Customers get all the security of ownership and eliminate the never-ending monthly fees of Saas remote support tools, thus providing the opportunity to save money and resources.

5.) Jump Technology:

Customers can access computers, servers, and network devices any time wherever they are. This can prove to be tremendously beneficial for customers who need to travel frequently.

6.) Collaboration:

Customers can collaborate with multiple “experts” in one session to resolve more in first technical support contact, thereby eliminating needless costly escalations.

7.) Consolidation:

Customers eliminate multiple remote support tools, thereby improving security, reducing complexity and saving on ever increasing costly monthly payments of hosted services.

8.) Vendor Access Management:

Customers can receive support from and collaborate with vendors without compromising security or purchasing additional tools.

9.) The RHUB`s Remote Support Server

Customers improve security and lower costs with RHUB`s on premise deployment.

10.) Services and Support

RHUB`s world class team provides excellent support whenever our customers need it. Professional support services from RHUB helps our customers to learn, measure and optimize their ROI.

For more information about RHUB remote support solutions, contact us at 866-758-0984 or visit our website http://www.rhubcom.com

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RHUB Web Conferencing Servers – Keeping in Tune: Simpler Collaboration from Any Device

June 12th, 2014

Did you know that the Guns N’ Roses anthem Sweet Child O’ Mine was originally written as a practice guitar riff? A friend told me this as I recently struggled to play it, making sounds closer to ‘chopsticks’ than to one of the most famous guitar tracks ever created.

The fact that I was playing a borrowed guitar may have made it more difficult, though. Playing a familiar instrument is so much easier, if only because you know its foibles!

The same is true of many of the smartphones, tablets, phablets (I have one – it is fab!), and other devices that we use every day. Using a device that’s very familiar – where I know the controls, how to get the best experience, and don’t need to think hard to use it – makes things much easier and less stressful.

When I join meetings, I don’t want to work out how to use a new and different system. How to mute (and unmute!) myself. Or, how to see any content being shared.

If you typically work from an office environment like I do, having a desktop endpoint on your desk makes the experience so much easier. It’s yours, you know how it works, and it’s as familiar to you as a standard phone once was.

And, when you can’t be at your desk for a particular meeting, being able to join from whatever device you have at hand – your smartphone, for instance – takes away the stress. With RHUB web conferencing servers, you can have web video meetings from computers, desktops, iPads, iPhones etc.

Now, my colleagues and I can join meetings from a whole range of devices. I can get great, business-quality HD video in the office, and still be able to join meetings while on the move. I can choose when and how I connect. Furthermore, not having to learn a new set of controls for each device makes everything so much easier. I can focus on the meeting itself, rather than how to join and how to make the technology work.

When I need to connect to a meeting for business, I usually do not have time to learn an entirely new set of controls. Not only is the process frustrating, but it can cause delays in the meeting process. Additionally, let’s face it, such struggles to make the web conferencing tool work simply looks unprofessional. This can prove to be a significant problem when interacting with clients. You need to come across as knowledgeable, poised, and in control.

This is precisely what RHUB web conferencing servers allow you to do. Add in the fact that you can connect from any device in any location and you gain the ability to accomplish more in less time, thereby boosting your productivity. In the end, this also assists you in improving your ROI.

For more information about RHUB web conferencing solutions, contact us at 866-758-0984 or visit our website http://www.rhubcom.com

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The Benefits of On-Premise Collaboration Technologies for Enhancing Workplace Productivity

June 8th, 2014

Enterprises are often faced with the challenge of increased demand on productivity, while operating under limited resources and tight budgets.– Read more…

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