Archive for September, 2014

RHUB Web Conferencing Servers Gives you Complete Control Over Pausing Meetings

September 16th, 2014

The importance of actually being able to see your audience when presenting cannot be emphasized enough. When you are not able to see your audience, there is often a tendency to continue talking when you are not able to see the expressions of your audience and take visual cues. Even though it is a virtual meeting, you are still communicating in a non-verbal manner. When you are not able to see your audience and take advantage of those visual cues, one thing that you can do is to make a point to pause occasionally. Such pauses provide your attendees with the opportunity to take in the information you have just provided as well as ask a question.

Pausing your desktop screen sharing is also a good option. Screen sharing gives you the ability to collaborate with colleagues on a variety of different documents regardless of any differences that might exist between installed software and operating systems. For instance, with screen sharing, you can take advantage of the option to demonstrate an action within an application, share the contents of a document, or share a presentation that you already have running on your own computer. You can also opt to pause the item that you are currently sharing with screen sharing. Using annotation tools, you can then draw or annotate on the shared item.

One of the great features of this is that any actions you take in the shared region of your screen will be visible to the participants of your meeting. This makes it possible for viewers to follow along with the progress you make on your screen.

You have three options for sharing your screen:

As previously mentioned, when you share all of your desktop, your attendees are able to see everything that occurs on your screen, such as all visible applications and windows. This option is often preferred when you are using several windows or applications in your demonstration. It also works well when there are multiple areas that you wish to share which are layered on top of one another. With this option, you can pause a shared desktop and then note or annotate everything that is visible.

The application option gives you the opportunity to choose from a list of applications that are currently running on your computer. Your attendees will only be able to see the applications that you select. You can use this option when you wish to demonstrate functionality or if you want to share documents that can be opened in multiple applications.

The window option allows you to choose from a list of windows that are currently open on your computer. As with the application option, only those windows that you choose will be visible to your participants. This is a good option to use when you want to annotate or share only the information that appears in one or more windows.

RHUB Web Conferencing servers give you the opportunity to share only what you wish to show your attendees. For example, if you need to do something during a meeting that you do not want seen or shared, you can simply pause the meeting.

By default, your desktop is not shown to attendees when you start a meeting. You will know that your screen is being shown when you see the green icon. In order to pause your screen, all you need to do is click the pause button. The pause button will convert to a play button and you will see the word Paused to indicate that the meeting has been paused.

Icon indicating active application sharing

Icon indicating that application sharing is paused

Would you like to learn more about how you can share information and pause online meetings? To learn more about the many features of the RHUB Web Conferencing Servers, gives us a call at 866-758-0984 or email us at We would be pleased to schedule a demo.

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5 Steps for increasing Web Collaboration Security for Healthcare Providers

September 11th, 2014

Securing any enterprise is no small feat. This task becomes even more significant when it involves a healthcare organization. With the rapidly expanding use of web apps and collaboration tools in healthcare, coupled with the ongoing challenge of protecting patient data, it’s no wonder that healthcare institutions are now taking extreme measures to ensure that security breaches don’t occur within their organizations.

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Deploy On Premise RHUB Remote Support Servers to Improve Remote Support Security

September 1st, 2014

When it comes to working online, you can never be too safe. For quite some time, Internet specialists have been calling attention to the fact that numerous devices are exposed online, including surveillance cameras, medical devices, home monitoring systems, and more. Recently, a survey was conducted to identify computers with remote access software but with no password for security. Within just one hour, tens of thousands of computers were identified.

That is certainly a frightening prospect and serves to underscore the importance of ensuring that your remote support is completely secure. Once a prospective hacker gains access to your network, there are virtually no limits to the damage that can ensue. The recent spate of data breaches reported in the news, including breaches related to payment information from point-of-sale systems demonstrates just how serious this situation can be.

The question is what can you do to practice safe remote support computing? The solution is as simple as using RHUB remote support servers.

RHUB remote support servers assist in ensuring the remote access of your computers is secure while working from behind your computer’s firewall. As a result, you are able to view and take control of unattended desktops, servers, and even point-of-sale returns all within the convenience of real time and from any platform. Furthermore, you can do so with the knowledge that your system is protected by unparalleled security.

In considering how you can make your remote support more secure, it is important to remember that your security is only as strong as your weakest point. Unfortunately, remote support servers provide little in terms of access security. Additionally, remote support servers provide access to anyone who possesses a session ID and password. Such security can be compromised far too easily. All it takes is for the wrong person to read an email, gain access to someone’s calendar or use one of the many password cracking modules readily available. At that point, security is compromised and all of your confidential data could be vulnerable to an attack by a hacker. It can happen that quickly and that easily.

By comparison, RHUB remote support servers provide the opportunity to establish a virtual VPN between attendees and the host. Consequently, this limits the scope of the session’s attendance to only internal locations and addresses or specified external IP addresses. It should be noted that such policies are specifically designed to work alongside your internal security servers, including routers, firewalls, and other types of security devices that your organization may opt to use.

Ultimately, RHUB remote support servers offer the best possible security by restricting attendance to authorized attendees and locations. This works to prevent your systems and networks from hacker attacks. You gain the ability to work efficiently and with complete confident that your system is completely protected.

Take advantage of the opportunity to secure your networks and computers by utilizing RHUB remote support servers. To obtain more information, contact us at 866-758-0984 or email us at

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