Archive for March, 2015

Will A Web Conference Solution Pick Up Background Noise?

March 12th, 2015

Web conferencing solutions are one of the best ways to bring a group of people together to share and collaborate. No matter how big your business or group is, you’ll want to take every step possible to ensure everyone can communicate in an effective manner. Part of that process is using tools that provide quality sound. When choosing and using web conferencing tools, be sure you choose a solution that allows you to maintain quality sound throughout its use. With the right software, the right tools, and a bit of organization, you’ll minimize the risk that background noise impacts your call.

How to Ensure a Smooth Web Conference Happens

To ensure everyone on the web conferencing experience is able to get the best communications and connectivity, there are a few things you’ll need to do first.

#1. Choose a High Quality Web Conferencing Solution

Not all products are the same. Some are inferior and less effective in terms of creating a solid connection and good sound quality. In short, you’ll want to use the right company to set up your communications. Doing this is going to ensure you get the best level of service from the provider. Be sure the company offers:

  • Good sound quality
  • Good image quality
  • Versatility to allow computers and/or phone communication
  • Can handle as many webcams as you need
  • Offers simple-to-use features

Once you know this is in place, you’ll want to take a few extra steps to ensure the communication continues to be good.

#2. Ensure Your Noise Level Is Low

Depending on how you set up the conference, you may be speaking from your location over the phone or Internet to others at the presentation. In this type of situation, you’ll want to make sure you are in a good area that’s quiet. You’ll want to ensure your Internet connectivity is good. And you’ll need to ensure any background noise at your office is minimized. If you are using microphones or phones, be sure the sound quality on these devices is good, too. Do this before you log in for your web conference.

#3. Mute the Guests Out

The final step to ensure there is no background noise during your web conference is to mute out everyone else. There are generally two options here. First, you can have your guests who will not be communicating during the duration of the call mute themselves. You can also mute all guests in one step. You can unmute these individuals when you are ready for two way conversations. By doing this, you block out all background noise from your guests.

There is no doubt that this web conference can go well when you take the time to set up and manage your communications properly. Take a few minutes to put together your event. Be sure to communicate to everyone involved the steps they need to take to keep background noise to a minimum. Within a few minutes, you’ll be ready to go.

 

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Improving Your Sales Training Using R-HUB Web Conferencing Servers

March 12th, 2015

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With R-HUB Web Conferencing Servers, you gain much more than just a collaboration tool. You might be surprised to discover that R-HUB Web Conferencing Servers can also be used for improving your sales training. Below are three ways that R-HUB can be used to improve your company’s sales training.

Recording Customer Demos
Turnover is a simple fact of life for sales organizations. Yet, bringing new sales reps up to speed usually cannot happen fast enough. Even worse, sales managers often assign a new sales rep to a tenured rep to listen to calls and demos, effectively tying up the time of two people. In a best case scenario, the new sale rep hears one or two decent calls. In the worst case scenario, the sales rep picks up some bad habits that the sales manager likely does not even know that his best reps are using. Or, the entire day could be spend unproductively as the new rep listens to someone simply leaving voice mails.

R-HUB Web Conferencing Servers offers the ability to record customer interactions, thus providing the perfect sales training tool. Customers love this option because they are sent a recording of the demo that can be shared with other key decision makers. Your company is able to handpick recordings based on your selected best practices. Any time that is spent listening to calls becomes 100% efficient and productive because you can be assured that every demo and call a new rep reviews is good. Perhaps best of all, you are able to maintain a consistent model for good calls, ensuring that all new reps receive the best examples during training.

Testing
You can also use R-HUB Web Conferencing Servers to test your sales team. Select pieces of demo calls and ask reps to then carry the demo forward based on the information they have heard up to that point. For instance, you can solicit recommendations for features to be shown to the client or to even highlight what was left out of the call. This helps to ensure that everyone understands the best practices to utilize for different demo scenarios. Choose to test on an individual basis or perform testing live in groups with teams, the choice is up to you. Both options provide critical insight into how much your team knows while giving everyone a chance to improve his or her sales skills.

Role Playing
While the ability to see and hear real calls can be tremendously helpful, much of this knowledge simply does not stick until it is actually practiced. Instead of running the risk of a new sales rep trying out their newly developed skills on real clients, you can take advantage of role playing to give your new sales reps real life practice. R-HUB allows you and your employees to role play utilizing the subject matter and scenarios you would like to highlight. You can also opt to stop a recording at any point as well as continue the call. This option can be particularly beneficial for the tricky parts of a sales call, giving you the chance to role play, and then play the remainder of the call to demonstrate how it should be conducted effectively.

Regardless of whether you have your own sales team or you know someone in this situation, R-HUB Web Conferencing Servers can help to improve sales training. Recording customer demos, testing, and role playing are just a few of the effective ways you can begin using R-HUB web Conferencing Servers to improve your sales training. To begin a 30-day free trial of R-HUB today, visit http://www.rhubcom.com/v5home.html For a quick demo, call us at 866-758-0984 or email us at sales@rhubcom.com

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How to Prepare for an Effective Web Conference

March 10th, 2015

A web conference can make for the ideal business meeting, professional planning session, or just a talk between friends. No matter when or why it is used, web conferencing solutions are only effective if all parties involved come together at the right time and with the right tools in place. In short, you need to take a few steps before important conferences like this to ensure everything is in place for them to be successful. Luckily, this does not have to be hard to do with the right tools in place.

#1. Learn about the software first

A variety of different web conferencing services are available to allow most people to connect. However, you’ll want to ensure your computer software is up to date and ready to go. To do that, you need to learn what requirements are in place. What software components, if any, will you need to download to use? What requirements should your phone, computer, laptop, or other system need to have for the conference to run smoothly? It is a good idea to check for updates on these software programs if you’ve used the system before as well. This just makes good planning possible.

#2. Don’t assume others know how to use the web conferencing tools

Perhaps you are meeting with an important client for a first meeting. You have no real idea if that person has used web conferencing solutions in the past. You don’t know what they’ve used either. For that reason, it is a good idea to ask a few questions to ensure all participants understand what they will need to do to get online and to get the conference in place and ready to go. The last thing you need is for the other person not to realize they need to call in or log on.

#3. Ensure others have all connectivity requirements

In most cases, you’ll receive confirmation information about your scheduled web conference. Don’t log in at the last minute or forget to verify that everyone received the necessary information. In short, the day before the scheduled web conference, be sure that everyone has the information they need to get on the conference. You may even want to have a test run in your office to ensure it is working properly and that you know about all of the features and tools available.

#4: Get materials ready to go

It is always a good idea to set up your conferencing materials well in advance. Whether you plan to put on a demonstration through live video or you will show a pre-recorded presentation, be sure you’ve run through the process effectively before you log in for your meeting. You’ll want to ensure a test run is done to ensure your information or presentation looks fantastic, too.

It is that easy to make web conferencing solutions effective. Take the time necessary to put in place a program that is going to impress everyone during the event. It will pay off.

 

 

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R-HUB Web Conferencing Service Helps to Build Trust Among Users

March 9th, 2015

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Connecting with a disparate sales team for a meeting or broadcasting an annual conference to all employees should not have to be a challenge. With a web conferencing server such as R-HUB, it does not have to be a challenge.

In addition to the advanced functionality offered by the R-HUB Web Conferencing Server, this platform also offers the benefit of being able to build trust among your users. It accomplishes this by offering your company your own personalized domain. With a personalized domain, you are able to prove your identity, something that is vital in today’s security sensitive world. Additionally, the platform provides the use of toll free numbers, which ensures your participants do not have to worry about incurring additional fees. The result is a robust platform that works to build confidence in its benefits as well as your brand.

R-HUB: A Web Conferencing Solution You Can Trust

Most other web conferencing solutions currently available on the market do not allow you to host integrated solutions on your company’s own domain. This is not the case with R-HUB. Each company that opts to deploy this solution in their workplace is able to host integrated communications solutions on a personalized, specific domain.

With any platform besides R-HUB, your domain would look something like: asyourcompany.conferencecompany.com. With R-HUB, your domain would appear as: meeting.yourcompany.com. This type of domain helps to inspire more trust in your participants since it does not include any third-party information, only the name of your trusted brand.

Along with branding R-HUB with your company domain, you can also take advantage of the opportunity to display multiple customizable graphics. As a result, R-HUB can be integrated completely into your company culture. For instance, you can choose to integrate your company’s logo into the system’s user interface when using R-HUB. You can also generate reports as and when you need them. When a meeting is concluded, you can take advantage of the option to direct participants to any web page you would like in order to further enhance your message and your branding.

Since there is no download involved for participants to view the meeting, you can rest assured that firewalls and anti-virus protection will not prevent attendees from participating in your meeting. This is just one more feature that makes this web conferencing solution more trustworthy, and easier and more convenient to use.

Use R-HUB Web Conferencing Server Today

If you would like to improve the level of communication and collaboration both inside and outside your organization and are interested in learning how you can inspire trust in the system, R-HUB Web Conferencing could be the ideal solution for your business needs.

Currently, R-HUB is offering a 30-day free trial of this dynamic web conferencing solution. With this trial, you are able to experience the benefits of R-HUB Web Conferencing Server yourself. You can sign up for the free 30-day free trial at http://www.rhubcom.com and get started on the path of revolutionizing your business.

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Presenting a Professional Image: Choosing the Right Web Conference Software

March 6th, 2015

If your company is considering purchasing web conference software to aid you in conducting meetings without the need of traveling, then you need to know exactly how you and your team will be using the software before purchasing. Not all web conferencing software is made equally; some are made with certain needs in mind. Below are the questions you need to ask your team before purchasing the right software.

 

Needs

 

Typically, how will your team be using the software? Will everyone be sitting at a table in a professional manner, or is it more laid back (more on that in a moment)? Will you be conducting simple meetings, or is there a need to use a whiteboard so show share notes and showcase presentations? You need the answers to these questions before purchasing web conferencing software, so speak with your team and discover exactly how everyone will be using the software.

 

How big is your team?

 

Will there only be a few people sitting in on the meetings? If so, then you may be able to simply use web conferencing software that mainly utilizes conference calls and nothing more. However, if your team is large (and more than a few people will be sitting in on the meetings), consider hiring software that properly utilizes video conferencing. That way, every attendee will be able to look, hear, and most importantly, understand the information shared during each meeting.

 

If you are going the latter approach, consider investing in decent, surround sound speakers for your conference room. This will allow everyone to hear every meeting easily, and there will be no mysteries regarding what each team member needs to know after each meeting.

 

Size of the room?

 

How big is your conference room? Is it possible for you to use video technology to share video on the walls of the room? If so, you may want to invest in software that specializes in this technology (especially if you have a larger team). Depending on the size and number of attendees in the room, again, you may want to consider investing in surround sound technology that will allow everyone to hear what is being said at all times. Remember: the smaller the room, the less amount of money you need to invest in speaker systems.

 

If you are on a budget, consider moving meetings into a smaller room if applicable. Speaking of cost, that brings us to our final point…

 

Cost

 

How much are you willing to spend on web conference software? If you do not know, speak with your team and come to a general consensus. They will be able to let you know exactly what they feel comfortable with spending. From there, you can decide which software is the most cost-effective for your needs. This does not mean that you should buy the cheapest software, though. You get what you pay for, but be sure that the software you purchase is actually functional and reliable.

 

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