Why People Hate Video Conferencing (and how to solve this problem)?

December 10th, 2017 by ali Leave a reply »

Three main reasons why many users dislike video conferencing and there are three easy and quick tips to efficiently address the problem

Being widespread does not mean being loved, and video conferencing does not make exception.Although in the past almost everybody found the idea of communicating through screens cool, it seems that the enthusiasm is slowly going down today, now that the technology for video-conferencing has become real and within everybody’s reach.

What happened so badly? According to a survey conducted by the Blog High-five, there are at least three reasons behind many users’ aversion to this medium of communication:

1.) Appearance concerns

According to a survey of Zogby Analytics, over 59% of people in the US are very concerned with their appearance when staying in public, and a video conference is anything else than a virtual public space.  The most common hang-ups regard their hair-cut, facial expressions, double chins and bags under the eyes, being fat. Unfortunately, the cam can highlight these small defects.  To tell it in other words, you could be not very photogenic.

The solution? More education and training to utilize lights and cams properly. In facts, many problems can be effectively addressed simply by tuning up the lights in your room and setting the cam at the right tilt and height. Consider that a camcorder can also disguise physical defects and make you appear  better on cam than on the street.  It is much about how you utilize this device.

2.) Technical difficulties

Many users still have some concerns about their ability to utilize video-conferencing products. No matter how much money has been invested in UX design, functionality improvements and technological development in the last few years; the fear that something goes wrong is still strong among the majority of users. It must be said that 40% of meetings have technical issues, with frequent calls to the customer support and a lot of time being lost in frustrating attempts to fix several technical problems.  So, these concerns are well-founded.

The solution is simple: use reliable video conferencing solutions with highly ergonomic user interfaces, like, for example, the suite of video conferencing servers TurboMeeting of R-HUB (http://www.rhubcom.com).  Affordable, easy to maintain and very secure, R-HUB`s servers have an intuitive visual interface that has recently been improved. The guidelines and directions are easy to find and follow, so that it is possible to learn how to use the product in only a couple of minutes.

3.) It is impossible to see or hear, or being seen or heard

This issue is more common than the reader could expect. For some reasons, it frequently happens that it is not possible to see or hear during a video call. Abruptly, the signal disappears.

The issue can be caused by several reasons, like poor bandwidth, bad connections, noise in the background, lack of memory of your pc, and so on.

The solution is to check the system before your video conference starts and not before. Assure yourself to match the necessary requirements in terms of network, connections and power, such as they are stated in the technical documentation of the manufacturer, and that your equipment is running. Last, don’t forget to prevent background noise by switching off radio/TV, or asking your colleagues to keep away during your video call.

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