Archive for the ‘How Tos’ category

How Collaboration Technology Can Help Your Business

October 11th, 2013

Change Management refers to a systematic method for assimilating change within an organization. Change management also assists with transitions for individuals on a personal level, as part of the  overall, changing collective. Change managers, then, are those who oversee and guide this process. They are essential for helping an organization meet its transitional goals. And with the wonders of collaboration technology, change managers can be more effective in their roles, because it’s easier to communicate with various members of an organization, regardless of whether they’re scattered across a six-acre business complex or across the country.

The position of change manager is merely one example of a job that can be enhanced and empowered by collaboration technology. For the balance of this article, we’ll enumerate a few more ways that collaboration technology can make your life easier.

How Collaboration Technology Is Employed
First of all, collaboration tools enable you to change the way documents and media are updated and shared. This ease of use among team members fosters better communication and collaboration. And obviously, for collaboration to be successful, communication within the group must be successful. In order for this to occur, then the various departments in the organization need to be able to work together — conveniently. And convenience is a great strength of collaborative tools. So, thanks to the convenience and ease of frequent interpersonal connections via online collaboration, project details like assignments or problems can be discussed immediately.

Some Components of Collaboration
Collaboration consists of communication, conferencing and coordination.  Communication is the exchange of information by using the following familiar methods: instant messaging, texting, e-mailing or telephoning. Although this component is still interactive, it relies on auditory or written correspondence.

Conferencing builds upon communication by adding a visual enhancement to your cooperative work. Through slides and video, your attendees can also interact visually. The old adage, “A picture paints a thousand words,” still holds true, so employing audiovisual aspects strengthens your collaborative efforts, helping you to ultimately communicate more clearly.

Coordination is basically when the individual team members complete their portions of the project independently and then bring their progress back to the proverbial table to assess the next steps of the overall, shared goal.

The Collaboration Solution for You!
RHUB specializes in delivering a simple and secure solution for online collaboration. In fact, our company’s name — RHUB — is an amalgam of the phrase “real-time collaboration hub.”

RHUB has a 6-in-1 Web conferencing solution that’s actually an appliance, as opposed to a hosted or software solution. Software solutions are costly and aren’t as user friendly at the outset. Hosted solutions are not secure. But the RHUB appliance works from behind your firewall — not outside of it — so it’s sleep-at-night secure. And the RHUB appliance is easy to use, as well.

The RHUB appliance gives you flexibility and value by combining six real-time collaboration methods into one appliance.

1. Web conferencing — RHUB’s Web conferencing enables you to give sales presentations, trainings, product demonstrations, and it allows you to collaborate interactively with your attendees.

2. Remote support — RHUB’s remote support capability gives you remote control of an attendee’s computer, regardless of whether that person is a PC or Mac user. It allows you to remote reboot, and you can remotely log out and log in again as a different user.

3. Audio conferencing —RHUB brings you VoIP-based audio conferencing, as well as free landline audio conferencing services.

4. Video conferencing — RHUB also gives you multi-point, Webcam-based video conferencing. If you use your HD Webcam to present video, RHUB’s system will deliver your video at photo-level quality and even in true color with 100 percent accuracy.

5. Remote Access — RHUB’s appliance also gives you the ability to access your office or home PCs from anywhere, anytime.

6. Webinar — RHUB also enables you to provide online seminars without having to download anything for your view-only attendees.

So, in conclusion, if you’d like to empower your business with the wonders of collaboration technology, RHUB would love to help you. Learn more from our Web site: RHUB.

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ADVANTAGES OF THE RHUB APPLIANCE

November 2nd, 2012

1.      You own it and,
there are no monthly recurring fees
or
pay forever models. Hold as many meetings as you would like with as many hosts.
The license manager only counts concurrent meetings/attendees, not names users.
The appliance installs in under 10 minutes.

2.      It installs
in 10 minutes
on your LAN or ANYWHERE.

3.      When sending meetings to attendees for viewing
Seminars/Webinars, – with the RHUB WebView technology, there is NOTHING TO DOWNLOAD – so
no Firewalls will stop them, or Group Policies – and no Antivirus will block
the meeting. The host sends out a URL not a file to download. When the attendee
clicks on it, they join the meeting in less than 5 seconds – not minutes, thus
guaranteeing the attendance. If the attendees can get to Google maps, they can
join your meeting.

4.      It works on a concurrent model not named licenses. So ANYONE can use it (whom
you allow)

5.      It is FAST (Screen refreshes are clearer and better than Hosted
Models)

6.      If you are holding meetings internally, unlike hosted
models, you don’t go up to the cloud and consumer your internet bandwidth – it
is all internal and screen refreshes are at Network Speeds. Lightning fast.

7.      The quality of the Audio Bridge is superior (HD codecs) to other models.
Attendees can join by dialing a phone number or completely free using VoIP

8.      It is BRANDABLE – it will have your company name Logos all over (not
the Webex or GoToMeeting logos, or others). The exit page can be tailored to
your messages – very helpful for sales/marketing Webinar

9.      You can embed it and Integrate it with and in your websites and
applications
You can see examples at www.cloeren.com/meeting.html and www.inlinetech.com

10.  It also allows your techs to use this as a REMOTE SUPPORT TOOL (it
allows a technician to control another user’s desktop and access unattended
servers/PCs)

11.  It is extremely secure-you have complete control over meeting access
including by IP address.

12.  All sessions
can be recorded
and then saved to FLASH
or AVI so you can post these to your Web Site or Youtube or other appropriate
sites. You own and control the recording – not the hosted company

13.  It includes Video
conferencing

14.  It includes
File Transfer
. The host can send out
files to 1, select attendees or all attendees at the same time.

15.  It includes
remote printing
. The host can issue a
print job and it will print at 1, select attendees or all attendees (I think
remote printing is only available in the remote support/remote access mode –
need to check)

16.  It includes chat. Attendees can chat with each other
or host can chat with each or all

17.  Automatic reconnect – should an attendee’s internet
disconnect or go out, the second it comes back, the session is auto joined. No
need to do anything

18.  Host can choose to have attendees put their Email
before they can join – thus capturing the Emails.

19.  Reporting is
included
telling the host who has joined,
when, from where and capturing start and end time as well as their name and
Email

20.  Provided the unit is on the LAN and you have
maintenance, firmware is
updated automatically
with no user intervention (admin or user side). We
protect you from obsolescence

21.  There is an appliance for practically any meeting size

22.  Platform and device agnostic

23.  It includes REMOTE CONTROL – the ability to access your own computer
remotely

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How to prevent security breaches? On-premise Remote Access Appliance

April 4th, 2012

One of the greatest fears behind the adoption of remote access solutions is the possibility of a creating a security breach in an already well functioning IT infrastructure.  These fears are not unfounded, there are reports of security breaches in IT infrastructures being created by the deployment of remote solutions and companies have reason to be a little afraid when adopting these products and services.

But whose fault is it? Many product developers believe that the burden is mainly on the user, that wrong decisions and improper use weaken the infrastructure, that it is up to the IT department to make sure that the infrastructure is truly secure. They say that if their product is poorly handled then it is doomed to fail, despite all the technical innovations they implemented to make their solution more secure. They claim that it is much like a car, with its seat belts, airbags, blind spot sensors and anti-lock brakes, being driven off a cliff.

But what’s wrong with this analogy? What’s wrong with it is that it is extreme. If you’re driving off a cliff then, in truth, there is no technical innovation that might save you, but the fact is that most car accidents happen on the street and not driving off cliffs. In normal circumstances, technical innovations make the difference and do save lives.

By comparing users to mad drivers jumping off cliffs, product providers are really saying that they have no responsibility at all if anything bad happens, they’re saying it is the user’s fault. The truth is that users aren’t blameless, especially when they choose solutions with almost no security measures, but product providers share part of the fault as well.

One only has to look at SaaS (software as a service) remote access solutions to understand that these put the users at risk, since these remote connections pass through third party servers over which the user has no control whatsoever.

Then there are other solutions, such as on-premise appliance products, which put the user back in control. More than SaaS-based solutions’ protection measures, which are customary SSL and proprietary encryption systems, on-premise remote access appliance adds another level of security protection by allowing users to deploy the appliance behind the firewall. In addition, users keep all of their remote access sessions data, sreen recordings, and audit conversations logs on-premise, eliminating the security risks of SaaS-based remote access tools that pass sensitive data through a third-party server. Appliance also offers LDAP integration with identity management solutions, to ensure only authorized users can remotely access computers and provide unattended remote access service.

These protective measures, just like the airbags, seat belts, blind spot sensors and anti-lock brakes in the cars, increase data security and prevent outside data breaches. On-premise appliance is also very easy to implement and requires little or no IT maintenance. It helps IT departments keep the whole system under their watchful eyes.

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Why Spend When You Can Save with Web Conferencing

June 18th, 2010

Cutting costs and reducing spend has always been at the core of the corporate philosophy regardless of the economic environment. While it can lead to less palatable decisions such as job cuts, it also encourages the development of new technology. There are many relatively inexpensive ways companies can save money and reinforce their sense of corporate responsibility.

The Path to Reducing Consumption

save with web meetingsThese days the idea of cost savings has taken on a life of its own. This is largely due to the worldwide economic recession which has affected many companies worldwide. Catastrophic events such as the recent eruption of the volcano Eyjafjallajokull in Iceland have companies seeking viable alternatives to business casino online travel. Simple routes to minimizing consumption include:

  • Cutting down on paper usage: Some experts predict that eventually everything will be stored digitally. Until that day comes, companies can begin by eliminating paper files where possible. For added protection a policy of backup and retrieval should be put in place.
  • Using web conferencing tools: From real time collaboration to meetings and webinars, web conferencing software does it all. It also virtually eliminates the need for business travel saving millions of dollars in the process. Web conferencing plays a vital role in the current green movement since it cuts fuel costs. It can also reduce the need for printed material for meetings.
  • Embracing alternative energy: Companies that are located near lakes can explore the option of geothermal energy. Solar and wind energy are also attractive options currently being used by many institutions.

Utilizing these solutions is well within the reach of many companies. It is even beneficial for many companies as it helps to bring down the operating cost. Even small businesses are currently using meeting software with great effect. With alternative energy the initial capital outlay can be substantial, but this depends on each company’s energy needs. Cost savings from alternative energy usage are usually realized within months.

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