Archive for the ‘Uncategorized’ category

Hybrid Meetings, the New Trend of the Conferencing Industry

November 9th, 2016

A combination of an audio, web and video conference, hybrid meetings make your business more efficient with consequent money saving in the long term. For this reason, they are a growing trend in the conferencing industry. In this article, we will outline briefly the main features of this new way of hosting conferences.

How do you usually host your meetings? Maybe you have your preferred way; or, more probably, you choose among a web, audio or video conference according to each individual situation. What you should do is to use hybrid meetings instead. But what are hybrid meetings?

A hybrid meeting is simply a combination of an audio, web, and video conference at one time. They give managers the opportunity to hold meetings with a face-to-face component as well as a virtual component. In this way it becomes possible to change a meeting from a one-way dictation to something similar to a conversation among several people. Participants may exchange messages with each other in background, for example by Twitter, and see them shown on a screen in real time. This is crucial especially for the new generation of millennials, who are used to take an active role during a conference.

The main benefits of hybrid meetings are an increased flexibility and participation against decreased costs. Let’s see why.

  • An increased flexibility is a natural consequence of the fact that the participants have more ways to join your meeting, being they able to choose the most convenient among personal attendance, phone call or web chat through pc.
  • An increased participation is not only the immediate consequence of an increased flexibility, but also an indirect effect of the augmented interactivity among speakers and participants. The conference becomes similar to a group discussion, where not only every participant can actively contribute, but he is also naturally led to be more attentive.
  • Cost savings come from the opportunity to avoid paying per minute conference costs through the utilization of the computer audio.

Another important effect of hybrid meetings is the team productivity improvement, being staff members more involved and subsequently more motivated.

However, hybrid meetings are still an emerging media that is far from having disclosed all its potentialities. As meeting professionals continue to experiment with this new media, new opportunities will be found.

If you would like to learn more about how hybrid meetings can benefit your business, please visit R-HUB website http://www.rhubcom.com, where you are going to find more resources.

  • Share/Save/Bookmark

Web Conferencing services suitable for tablets and mobiles: R-HUB TurboMeeting 6 in 1.

June 19th, 2016

As everybody knows, mobiles and tablets have been increasingly utilized not only to place calls but also to work remotely. Suffice it to say that telecommuting for work has climbed by 37% in 2015 (Source: Gallup http://www.gallup.com/poll/184649/telecommuting-work-climbs.aspx). The trend has been constantly on the increase since 1995, without any substantial interruption.

Reliable and high-quality web conferencing services have thus become crucial in a scenario when almost 40% of workers work remotely. Not surprisingly, many IT companies have entered the alluring market of web conferencing services in the last few years, with the consequence that today there is a big offer of cutting–edge products on the market.

Basically, two technologies are available for web conferencing, on-premise server based services and hosted services. They have both pros and cons, for example hosted services are easy to deploy but expensive in the long term and not very safe.

The need to offer a product that can merge the advantages of these two technologies led the California brand, R-HUB, to develop an on-premise server web conferencing service that is easy to deploy, secure and cheap: R-HUB TurboMeeting 6 in 1. Last but not least, it has all the necessary features to run well on tablets and smartphones.

For example, an interesting feature of R-HUB TurboMeeting is the possibility for view-only to attend a webinar without downloading any software. This is an advantage on smartphones, which have less memory than PCs and laptops. Another of its strong points is that it is platform-independent and can be integrated with different devices, like ordinary telephones (PSTN).

R-HUB TurboMeeting reach is the broadest, since it is possible to dial in with domestic toll numbers for free audio and toll or toll-free numbers for paid audio (3,9 cents / minute), or alternatively, join through the internet with computer mic and speakers. Audio is premium quality, because only high quality telecom carriers have been selected.

Particularly well-designed is R-HUB TurboMeeting graphic interface that offers many useful functionalities for tablets and smartphones, like:

–  Full-screen video in order to maximize small device screens;

–  Scrolling of the menu of participant;

–  Switching on/off audio;

–  Raising hands also on smartphones;

–  Real time reports (cost, start and end time, caller numbers, access code, host names);

–  Recording;

–  Sharing application;

–  Supporting multi monitors.

R-HUB Turbo runs on Window, Android, iOS, Mac, and other platforms supported by browsers like Blackberry, Linux, UNIX. It is distributed under a floating license that allows unlimited access to every user at no additional cost.

The price of R-HUB on-premise server varies from $395 to $1495 according to the server model. To make a comparison with a more traditional technology, consider that R-HUB service can be paid off in only three months of subscription fees for hosted services.

Further information can be found at R-HUB web site http://www.rhubcom.com/v5/index.html

  • Share/Save/Bookmark

Video Conferencing Issues Solved

January 19th, 2016

R-HUB Communications, www.rhubcom.com , makes video conferencing servers. The biggest issues we have noticed and solved for our customers include:

  1. Bandwidth issues, especially for international attendees. For example, meetings with attendees between the US and China are very difficult. To overcome this, it helps to carefully select the meeting time and avoid peak bandwidth hours. Based on our experience, any time between 10:00am and 9:00pm Beijing time is crowded. In addition to picking a good time to meet, choose a good ISP for your data center so international routing by your ISP works best for the countries where your attendees will be. This is a difficult task. In most cases, you have to test various solutions to find the best solution. We have tested a number of ISPs including Level3 for our data center and we chose Hurricane Electric (HE), which offers the best international routing for both Asia and Europe.
  2. CPU usage issues. Video and especially audio are very, very sensitive to delay. During a meeting, for example, an antivirus tool can start to scan files and use 90% of CPU, which would likely cause audio packets to be dropped producing intolerable audio quality. Advise your attendees to avoid opening a lot of applications during a meeting and to close unnecessary browser pages. Recently we experienced a case where the home page of www.speedtest.net on Internet Explorer consumed a large amount of CPU even without running the speed test; the Javascript on the page consumed so much CPU that the audio quality was adversely affected.
  3. Echo issues. Although all vendors, including R-HUB, have tried very hard to remove echoes, it is just impossible to eliminate it completely for all computer microphones. Avoid a built-in mic, and use a headset whenever possible.
  4. Disconnection issues. A wireless connection is the number one reason for disconnection. It slows down the connection speed also. Note that unlike web page browsing, video conferencing requires a persistent connection. A reliable connection is essential to ensure a smooth meeting experience. Use a wired connection!
  • Share/Save/Bookmark

RHUB 6-in-1 Web Conferencing Servers

February 10th, 2015

 

RHUB conferencing server has everything that your company needs in order to stay competitive at the market. This server is very easy to use and it is free of IT maintenance. It has many advantages over the regular hosted services, including integration and overall security. The RHUB web conferencing server provides great value by incorporating six applications within one server. Those applications are:

 1. Video Conferencing – It can be held through web cameras.

2. Web Conferencing – Gives an opportunity for interactive collaborations, product demonstrations and sales presentations.

3. Audio Conferencing – Voice over IP (VoIP) based conferencing and opportunity for free audio conferencing services.

4. Remote Support – there is a remote support for both Mac and PC users.

5. Webinars – You can hold online seminars without the need to download anything on the computer.

6. Remote Access – You can access your computer from anywhere and at any time.

Some of the common features in the RHUB server which can be very beneficial for your company are:

  • Auto-reconnection – There are lots of reasons why something can go wrong during the meeting. With this feature, your meeting will carry on in the moment when the Internet reconnects. There is no need for you to restart the meeting or to rejoin the conference meeting.
  • Annotation – This feature allows you to draw anywhere on the screen in order for you to emphasize the ideas and points you have.
  • Chat – All of the participants at the web conference can chat and talk with each other. Also, everything can be easily saved for a later review.
  • 15-way video conferencing – This feature allows up to fifteen web cameras to be joined together for a video conference. Really nice opportunity and option for bigger meetings.
  • Free audio conferencing – All of the participants in the web meeting can attend an audio conference with a highest quality and free of charge.
  • Interactive Whiteboard – Available for notes, drawing and all kinds of presentations.
  • HD VoIP audio conferencing – All of the participants at the meeting can use speakers and microphones to do a conference with high definition quality of the voice. This feature gives opportunity for up to two hundred participants in one session.
  • Remote Printing – You can print any types of documents from the meeting session from a remote location.
  • Maximum Customization – You can join or start a web meeting from your webpage or some other company application. You can also direct the participants to your own page as soon as the web meeting is over. Another good option is to publish the scheduled web meetings to a website or other application.
  • Firewall and Proxy Friendly – RHUB Server is compatible with all of the existing firewall settings and it will not compromise the computer security.
  • File Transfer – The participants can send all kinds of documents, folders or files to any other attendee or a specific participant. Sending of the files will resume automatically as soon as the Internet connection reconnects

 

  • Share/Save/Bookmark

Replacing GoToAssist

May 30th, 2013

Compelling reasons for replacing GoToAssist with RHUB TurboSupport/TurboMeeting
1) Need for access to unattended computers for support
2) Need for more secure sessions
3) Need for better organizational branding

  • Share/Save/Bookmark