Archive for the ‘Web Conferencing’ category

17 Useful Tips to increase your Conference Call productivity by simply using common sense.

October 10th, 2016

How to increase your conference call productivity without spending a fortune in new techy stuff and expensive consultations? It is quite easy, simply take care of these 17 little but important details that are the root of success of any meeting according to simply common sense.

1.) Establish an Agenda.  Don’t call a conference without establishing an agenda fist. Not only does it help to structure the conference, but it also enables participants to take an active part in the discussion.

2.) Introduce every attendant to each other. This is an important point, as people that do not know each other’s voices have the opportunity to become familiar in a quick and natural way.

3.) Call a conference only if it is necessary.  The number of unnecessary conference calls is surprisingly high. In many cases, a one-to-one call or a focused mail-exchange is enough.

4.) Set a good meeting timing. This includes establishing the time the meeting starts and ends, the breaks and their lengths. With the agenda, this is a basilar step to give structure, rhythm and order to your conference.

5.) Maintain focus on the conference. Limit the “electronic grazing” during the conference call. This means no email and no phone calls. If an emergency occurs and a call needs to be made, the person concerned is to leave the room.

6.) Schedule each speeches and optimize everyone’s time. You must do that in the agenda. Guests must know what time they have to speak, in order to avoid confusion and waste of time. Tick off an item on the agenda as soon as it has been covered.

7.) Delegate roles. Leave the clerical job to someone else, so that the meeting leader is free to focus on the matters in the agenda.

8.) Don’t spend too much time when it is not necessary. Not all issues require the same amount of time to settle. Every issue that can be resolved offline or does not require the input of the majority of the group should be dismissed as quickly as possible and ticked off the agenda.

10.) Stick to the point. Maintain conference calls short and concise, as there is nothing more boring and time wasting than a rambling speaker.

11.) Discuss first the points in the agenda. The matters that are not scheduled must be treated last in order to prevent side-tracking and losing precious time in covering non pertinent issues.

12.) Invite only the people that are necessary. The guys that you do not invite will warmly thank you for that.

13.) Limit the number of participants to maximum five. Too many guests means having too many opinions circulating at the same time with subsequent chaos.

14.) Wait your turn to speak. As meeting leader, it is up to you to set the good example. Another point is that every interruption is frustrating for the speaker and a possible source of confusion for the conference.

15.) Summarize the issues treated and the decisions taken. Take a few minutes at the end of the conference to email the list of resolutions to all participants and to identify those issues or questions that must be explored further.

16.) Start the conference on time.  It is not only about possible time wastes. People’s time is as scheduled as yours. So, your guests have only that time slot to devote to you. Later, they will be busy with someone else.

17.) Take down notes. This is very helpful to retain information and it will encourage you to pay attention to each speaker.

Follow these easy tips and you will certainly have more productive conference calls.

For more information about online conferencing, kindly visit R-HUB’s website: You will find several interesting posts to read about this topic in their blog.

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Is your Web Conference clean of any possible source of distraction?

October 7th, 2016

Engaging listeners effectively is possible only when they pay attention to you. This is the reason why you should do your best to avoid any kinds of interference’s all over your conference, like screen pop ups. Pre-uploading documents is the right strategy that not only will keep away this unwanted source of distractions, but makes also you look more professional and trustworthy.

Have you ever participated to a web conference where an alert suddenly popped up while someone was sharing his screen? I guess that you lost immediately focus on the speaker’s words and started to watch the pop up, no matter you found the experience annoying or not. In that moment you discovered how powerful sources of distractions alerts can be, like in general every form of animation.

Many of the top web conferencing companies have thus started to replace pop ups with blue spots, in order to avoid distracting the audience when there is an alert during a screen sharing. This is not a great idea, as in any case it is shown something in motion that fatally attracts the participant attention, even though it prevents the leaking of sensitive information.

This solution, which sounds a bit like fixing a crack in a dam with some tape, ignore the root of the problem. The point to understand is that screen sharing is outdated. You ‘d better dismiss this old technology in favor of document pre-uploading which allows you to have the materials you need to share constantly at hand during the whole conference. The participants will only see the pertinent documents that way, while a big source of distraction is eliminated.

Another advantage of document pre-uploading is that it allows you to emphasize your argumentations by using the annotation tools purposely designed to draw participants attention to certain points of a presentation.

The document formats supported by today’s web conferencing platforms include PDFs, Word, Excel, and PowerPoint, along with some image files like Jpeg. It is possible to switch between the documents seamlessly, and if you have forgot a document, you can upload it during your presentation without your participants seeing what you are doing.

R-HUB web conferencing servers are able to perform all of the above tasks and even more. If you would like to see how they can help your meetings look more professional, please visit R-HUB’s website at

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How to make the most of a Conference Call?

September 28th, 2016

Conference calls have become an important mean of communication for almost everybody. Though, we are not yet used to taking the best advantages from them. So, how to make the most of a conference calls? Here come some few tips.

Distribute an Agenda. Participants need to know the topics of the discussion in advance, in order to be able to prepare their contributions.

Make the introductions. That’s not only a matter of being polite; to recognize the other participants, the new entries need to know each other’s voice.

Have conference calls only when it is necessary. Call a conference only when in-depth dialogue is required. In many other cases, an e-mail exchange works better.

Establish meeting timing. Setting a time structure (start, break and end) will give structure to your conference.

Want participants to keep focus on the conference. Multitasking and conference calls do not get along well. So, please no emails, no phone calls, no other disrupts.

Schedule the guests and their speeches. Through your agenda, set the order of speaking and the max time that is allowed to speakers, in order to avoid wasting time.

Delegate roles. Don’t do everything. Ask someone to help you with clerical tasks, like tracking the time.

Give to each point in the agenda the right amount of time. Not all issues require the same amount of time to be settled; try to dismiss every issue as quickly as possible.

Get through the agenda. First, deal with the matters already set on the agenda; the rest can wait. This approach prevents side-tracking and time loss.

Invite only the people that are really necessary. The others will thank you warmly for that.

Limit the participants. The more opinions circulate, the harder it becomes to keep track of who is speaking, and the less useful the meeting is.

Wait your turn. Meeting on the phone wants more concentration than meeting in person. So, please do not interrupt. Be patient, and wait your turn.

Summarize and follow up. After any conference call, spend some time to email the list of resolutions to all participants. Outline the issues that must be explored further, and don’t forget to thank everyone for his or her participation.

learn the ropes. Familiarize yourself with the many functions of the conference call service before your call.

Take down notes. This will help you to retain information and pay attention.

Use visuals only when necessary.  Use them only in situations that call for the visual representations.

Need any further help? If you are interested in holding a web conference for your business, you are going to find more resources on R-HUB Communications web site

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Will Web Conferencing be the New Trend in Higher Education?

September 27th, 2016

The increased wireless bandwidth makes it possible to develop new collaborative technologies that will change the learning spaces of universities and the ways of teaching. Web conferencing is going to play a great role in this revolution. Let’s see why.

Today’s classrooms are filled with any kind of personal internet-capable devices, like laptops, tablets, smartphones. Though, according to NMC Horizon Report of 2016 (, the future could be radically different. Personal devices could be quickly replaced by web conferencing large screens and equipment like 3D printers that allow students to work together in real time in order to create and model objects.

The matter is that the technology development is going to toll the bell for bring- your-own-device culture in universities. Increased wireless bandwidth will make possible more connected spaces that will be equipped with new types of devices that enhance student collaboration. The point to understand is that all education is more and more about sharing knowledge and ideas. Thus, the shifting to a collaboration-focused approach is inevitable, with the consequent birth of new collaborative technologies and the subsequent need to set up educational spaces in a new way, in order to catch all the opportunities that these new technologies offer.

Web conferencing is going to play an important role in this scenario, as it offers more flexibility for all students and enable distance learning. Another important point is that web conferencing has become a mainstream technology in many workplaces. So, students should be trained to utilize it even since the years of university.

The impact on learning space design will be heavy. For a video or audio conference to be as effective as possible, the quality of the visuals and the sounds must be excellent. This will lead to a massive utilization of large digital screens, acoustic panels and ceiling microphone; in one word, to the creation of a new educational environment.

The new trend could affect back the world of web conferencing itself. On-premise web conferencing servers (like the ones of the company R-HUB) could be preferred to web conferencing hosted solutions, as they assure users a better quality at lower costs.

This last point is important. Considering that in the future education will demand a high level of virtual interactions among students and teachers, the problem of costs of web conferencing cannot be undervalued. The preferences of educational institutions should thus go to flat fee systems, as they allow an unlimited number of participant’s to a web conference without any additional cost per participant. And the flat fee system is the one adopted by R-HUB for their on-premise web conferencing servers.

In conclusion, technology will certainly give new opportunities to every actor involved in education, from students to professors. The increasing knowledge sharing will boost any kinds of social interactions, including the virtual ones, with the consequence that web conferencing will be boosted as well.

If you are interested in the new challenges and opportunities that web conferencing offers, you are going to find further resources and materials on R-HUB web site

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How do Employees use Web Conferencing?

September 25th, 2016

Collaboration among team members is only one of the many possible ways employees use web conferencing. In Forrester’s recent report, at least ten alternative utilizations are outlined, from staff training to online customer support.


Web conferencing helps streamline communication across the whole enterprise, as it is clearly shown in the study of the important research firm Forrester on how employees use web conferencing during their working days. Have a look at the ten most usual ways, and you will get easily persuaded of this point.


Executive Meetings (65 percent). Today’s executives are continually on the move. Web conferencing offers a convenient way to communicate and exchange information with one another in real time.


Company Meetings (59 percent). Virtual meetings are a great solution for many enterprises that cannot gather the whole staff into a single physical space.


Routine Team Meetings (57 percent). Executives can communicate with employees face-to-face without the need to disrupt their working day by making them move to attend a meeting.


Employee Training (55 percent). Web conferencing provides executives with an inexpensive tool to train people that ensures quick and direct communication with trainees.


Online Customer Support (47 percent). Explaining products through a web conference is inevitable in all those cases when a visual contact is needed between the end user and the employee of the customer service.


Meetings with Sales Prospects (41 percent). Web conferences provide a virtual room where salesmen and customers can meet and discuss sales prospects.


Marketing Webinars (40 percent). Webinars have been proved to be a powerful marketing mean. Using a product like R-HUB Web Conferencing Servers, you can easily scale up to 500 users at a time.


Product Demonstrations (39 percent). Like webinars, online demonstrations offer potential consumers detailed product walk-throughs. Another advantage is the high frequency, being it possible to host virtual product demonstrations even on an hourly base.


Customer or Partner Training (33 percent). After sales, customers usually need training. The same for new partners. Web conferencing will allow you to achieve this task quickly.


Research and Development (33 percent).

Online forums allow researchers massive and quick exchanges of data with subsequent faster progress in any kind of research.


If you wish to learn more about web conferencing, you will find many resources on R-HUB website:

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