Archive for the ‘Web Conferencing’ category

“Users want Single Meeting, Single License”, Frost & Sullivan’s2016 Report says

February 17th, 2017

What used to be audio, video and web conferences in the past has simply become online meetings now.

A key-finding of Frost & Sullivan’s 2016 web conferencing research is user preference for  a single meeting, single license marketing approach. This confirms the intuition behind the design of products like R-HUB’s TurboMeeting (http://www.rhubcom.com) that are able to offer a complete set of services that goes from HD Video conferencing to Audio conferencing under a single license.

In the past, the market of virtual conferencing was characterized by a big confusion in this respect, as the system of per user licenses that was usually adopted by the pioneering companies of this industry made scaling up expensive and difficult.

This is one of the reasons why the trend has been shifting towards more user-friendly license systems. Flat licenses, for example, allow users to add a virtually unlimited number of participants to a conference. R-HUB has adopted this model for its product lines, with the result that making a conference calls on R-HUB’s servers costs more or less the same independently from the number of participants, may they be 3 or 3000.

Other common license systems that we could consider user-friendly are single site licenses and per seat licenses. The first is now usual in web conferencing and allows clients to add a max number of users with unlimited conferencing; in the second, a fix fee is charged for each user independently from the minutes used.

The “single meeting, single license” system is anything else than a single site license that allows clients to utilize all forms of conferencing – audio, video and web. Its convenience for customers is connected to the fact that today’s conferences are much more complex and integrated than in the  past, and it is important to have a tool that can work indifferently in several modalities and through several media.

In other words, we are moving from a concept of conferencing service where web/audio/video conferencing were three distinct services for users to a concept of online meeting where these three media are available at the same time, under the same license and in the same service, so that clients may shift to the medium they need that moment as they please. Will producers be able to take up the challenge and modify consequently their approach to licensing? We will see.

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Virtual Collaborative Team spaces, a new trend in Conferencing Market

February 17th, 2017

The growth of remote teams makes tools for remote collaboration more and more demanding in the market, at the point that virtual collaborative team spaces have been listed among the ten most important trends of 2016 by Frost and Sullivan.

Not so long ago, virtual conferencing was strongly associated with the idea of one-on-one or multiple conversations and tools were consequently designed with this specific purpose in mind.  An outstanding example of this approach is given by Skype, which is still among the number ones of the apps for remote conversations.

However, the seeds of changes have been sown even in this fast-growing sector. According to the latest research of Frost and Sullivan on conferencing market, collaborative team spaces are among the trends that could lead to deep changes in the future.

What is a collaborative team space? As the name says, it is nothing else then the natural evolution of old web conferences into a new instrument through which teams can collaborate remotely with ease. For this purpose, traditional tools must be strengthened with additional applications that go from file sharing to the possibility of leaving notes or posts for other team members. It is also important to be able to assure users a high level of integration with other communication tools, like programs to manage emails.

Some examples of a collaborative team spaces are R-HUB`s TurboMeeting, InVision and Cisco’s Spark. They all offer a wide range of functionalities that are purposely tailored for remote collaboration, and the possibility of a good integration with applications like Outlook.

A team that should decide to adopt TurboMeeting would have many useful instruments like desktop control and desktop sharing. Another benefit is that, being TurboMeeting a complete suite, it provides clients with a wide set of services that are not always available on products for remote collaboration, like pc remote access and support, audio conferencing, and the possibility to host webinars. In this way, it is possible to cover almost all the conferencing needs of a company, which could be invaluable especially for small businesses.

Naturally, the growth of collaborative team spaces is strictly connected to the growth of remote collaboration. Under this aspect, statistics seem to confirm the trend. According to an online survey (https://www.wrike.com/blog/the-past-present-and-future-of-remote-collaboration-where-does-your-team-stand/) , 83% of employees spend at least an hour or two working remotely every day. To have an idea of remote collaboration expansion, consider that almost 47% of surveyed workers stated that today they spend much more time working remotely than 2 years ago.

It is also important to remark that remote collaboration is less dependent from globalization than readers could think. Even businesses that work locally could find remote collaboration interesting. The reason are several: for example, it is possible to reduce operating costs, like the ones for offices and meeting rooms, and have a way to integrate the local team with distant experts that give help or contributions on specific problems.

In conclusion, collaborative team spaces are a new and important trend in conferencing market, and the ability to design great solutions for this specific segment will certainly be one of the challenges that web conferencing service producers will have to face next years.

If you are interested in remote collaboration and working, please visit R-HUB web site http://www.rhubcom.com where you will find many interesting resources and posts on this topic.

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Ten Golden rules for Effective and fruitful Conference calls

February 14th, 2017

Leading  conference calls could be trickier than you expect. Follow these ten easy rules,  and you will make your conferences really effective and fruitful.

It is difficult to imagine an organization that can avoid using conference calls in the global market of today. So, how to do in practice? First, it is important to buy the right conference call service. Luckily, the choice is wide and goes from R-HUB TurboMeeting, a server suite for virtual conferences, to the traditional free software’s  like Skype and Paltalk.  The difference is that while TurboMeeting is expressly designed for enterprises and professional use, services like Skype and Paltalk seem to be more suitable for private/general use, at least in their free versions.

Second, simply follow these simple but basilar rules.

No mobiles

Landlines or specific conference call hardware like TurboMeeting servers are much more reliable than mobiles that are inevitably exposed to the risk that something goes wrong. For example, it happens quite frequently that many participants cannot attend or follow your conference simply because of loss of reception or the fact that cellphone batteries are running down.

Prepare everything in advance

If you start to interrupt your conference to search your pc folders for the files to share, your audience will immediately lose attention, and do not expect that it is so easy to gain their attention again. This is the reason why you shall send participants all the necessary documentation (like files, slides, images) before the conference starts.

Forget slides

The problems with slides are that they can be extremely boring, especially if they are filled up with walls of text.  At least, try to reduce them to the minimum necessary and avoid writing too much text.

Be on time

Be polite and enter the conference call on the scheduled time. Your moderator should be already in. Consider that keeping people waiting increases proportionally the risk that some participants leave.

Set a time limit

It is important to give participants the opportunity to schedule their day. So, please provide them with a list of items to treat and an estimation of the conference length. Another important point to keep in mind is that attendants’ attention tends to decrease as time passes. So, make your conference as shorter as you can.

Multitasking is evil

Focusing is important during a conference call, so forget your emails and close your socials. Any lack of attention could be contagious and makes you lose participants’ attention.

Engage participants as much as you can

Not only will your conference be more interesting, but you can also get some precious feedbacks if you are able to involve participants. So, do not be shy, ask questions, and get participant active and engaged.

Ban broad questions

Specific questions on specific topics are much more effective and able to prompt interesting answers than a trite “what do you think?”.  In this way, you also prevent dead air and embarrassed silences.

Be the leader

Be the leader. Taking charge of the conference is the golden path to gain participants’ attention.

Craft great endings

People need to leave the conference with a sense of purpose, otherwise they will think to have wasted their time. At the end of the call, it is important to sum up what has been reached and establish the next milestone. Use takeaways.

What benefits can you expect by following these ten rules? You will be able to get your message across more effectively and save your and other people’s time. Participants’ engagement will increase, with subsequent greater impact of the conference on them. The energy of the event will be greater, and participants will join another call more willingly.

If you are interested in conference calls, you are going to find further information on R-HUB web site (http://www.rhubcom.com ).

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What are the Best Tools for Virtual Meetings to check out?

January 30th, 2017

A list of five top quality products for virtual conferences that you should check out while choosing the most useful virtual meeting tool for your business.

There are so many platforms for virtual meetings on the market today that it has become difficult to go through every single tool. This is a list of five products that you should check out while looking for the right one. Our choice was made by considering both the quality of the software and the features of the app.

R-HUB Turbomeeting (http://www.rhubcom.com )

It is an on-premise server based solution for virtual meetings expressly tailored on the needs of small businesses. The strong points of Turbomeeting servers are many:

  • They are reliable and hacker-attack proof machines, like any on-premise servers;
  • Being not based on attendees web connections, they ensure a good audio and video streaming quality;
  • Guests can join without the need to install any software;
  • The servers are light, silent and small, so that no dedicated room is necessary;
  • Being plug-and-play devices, they do not even need a dedicated IT team;
  • They are powerful, as they can host up to 3000 participants conferences per room.

Other advantages are the rich sets of instruments to engage audience and the support given to almost any kind of mobiles or tablets.

Costs: Turbomeeting starts from $295 – Onetime payment only. Pay Once, Own Lifetime. No Hassles of monthly payments. . 30 days free trial period.

 

Adobe Connect Pro (http://www.adobe.com/products/adobeconnect.html)

Less popular than other Adobe’s products, Connect Pro is one of the most solid solutions for virtual meetings. It is a tool very rich of features, like media sharing and multiple meeting rooms; for this reason, the learning curve is quite steep especially for beginners. On the other side, Connect Pro ensures a high level of versatility that makes it helpful in different fields, from education to e-commerce.

Virtual meeting rooms can accommodate up to 200 participants. Mobiles and tablets are fully supported.Price is not published, since it varies according to the licensing model.

GoToMeeting

This creation by CitrixOnline is an invaluable online web conferencing tool that is proved to be particularly useful for small businesses. It has become one of the most popular platforms for virtual events thanks to its intuitive and easy to use interface, which makes its learning curve particularly smooth.

The downside is that attendees have to install the necessary client on their pcs, an operation that takes some time. Another issue is the limited number of participants that is set to 15-20 people per room only.

Among its most interesting features, we have chats, meeting recording, screen and document sharing.

Price starts from $49 per month.

MicrosoftOfficeLiveMeeting (http://www.meetingconnect.net/live-meeting/ )

It is considered one of the best web conferencing tools. Very rich of features, Live Meeting can be indifferently used for one-on-one meetings, webinars, sales presentations. Contrary to many solutions for virtual events, participants do not need to download any software and can access meetings easily.

An interesting feature of LiveMeeting is search. Users can search past and current meeting documents for specific contents.

The downside is price. The advanced functionalities require a dedicated server that is quite expensive.

WebEx Meeting Center (http://www.webex.com)

More than a single product, Cisco’s WebEx is a wide set of different tools for online meetings that serve from one-on-one meetings to large webinars. Its distinctive feature is that users can keep the meeting-related contents on their screens simultaneously and resize or move them as they please.

The learning curve is quite easy and the tool is integrated with Outlook that allows organizers to send invitations directly from the platform. The max number of participants per meeting is 25.

Costs range from $24 to $69 per month.

Are you interested in web video conferencing? You are going to find other resources and useful posts on R-HUB website (http://www.rhubcom.com)

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Some best Online Meeting tools for great Virtual Sales Presentations

January 29th, 2017

The digital market has changed webinars and virtual conferences into powerful weapons that are vital to enhance any serious marketing strategy based on distant sales. What are the best products for virtual presentations available on the market? From R-HUB Turbomeeting to Hangouts, the choice is wide. Here comes a selection of some of the best solutions according to our opinion.

Selling remotely necessarily implies meeting virtually. There are many inexpensive tools that can be utilized for this purpose; some of them offer free versions with limited functionalities, some other a trial period – usually of 30 days. Almost every tool has the necessary instruments to make your virtual meetings engaging and interactive, like file and screen sharing and HD Video.

R-HUB Turbomeeting (http://www.rhubcom.com )

R-HUB produces a suite of highly professional and reliable on-premise servers for virtual conferences. Being based on solid hardware, their technical approach is quite different from the other producers of web conference products. It ensures the best video/audio quality and the highest security, two features that make R-HUB Turbomeeting servers particularly interesting for e-commerce.

To tell it in other words, hackers cannot intercept your meetings. Another great advantage of R-HUB’s technology is that your guests do not lose their attention because of no disruption in audio or video, as the quality of the streaming is made independent from participants’ web connections. The set of instruments to engage attendees is wide.

The price is convenient, as R-HUB Turbomeeting servers start from $295 – Onetime payment only. Pay Once, Own Lifetime. No Hassles of monthly payments. . 30 days free trial period.

MeetingBurner (https://www.meetingburner.com/ )

MeetingBurner allows you to host free conferences for up to 10 participants forever. Over this number, it is necessary to change to the paid versions. To give you an idea of prices, the premium version costs 99.95$ per month. The max number of participants per meeting is 1000, and there are several useful instruments especially thought for e-commerce, like a good system of analytics and PayPal integration. Being their technology cloud-based, attendees do not need to download any software.

Vyew (https://www.vyews.com)

Vyew is an online tool for webinars and virtual meetings. The free version allows you to host up to 10 participants meeting. The max allowed number of participants is 150.

Among  Vyew’s features that can be particularly interesting for e-commerce,  we remember the whiteboard functionality that enables presenters to draw sketches during a demonstration,  VoIP ( the possibility to place a phone call through the net),and voice notes.

FuzeBox (https://www.fuze.com/)

FuzeBox is a cloud based solution that supports up to 125 participants virtual conferences and 12 HD video streams. Its distinguishing feature is that FuzeBox adjusts video and audio on the available bandwidth, in order to minimize choppy audio. Fully webinar support and the possibility to share video presentations of your products are two other interesting features for e-merchants.

This list of products for virtual meetings is not exhaustive, as many platforms that are not purposely designed for e-commerce can be profitably used for sales presentations, for example Skype or Hangouts. The best approach is thus to exploit the free versions or free trial periods of each product, in order to try them out and discover what is the best solution for one’s business.

If you do not find immediately something that suits you well, just be patient; virtual meeting products are mushrooming today; so, it is only a matter of time to come across the right one for your business.

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