Archive for the ‘Web Conferencing’ category

6 Interesting Stats About Desktop Video Conferencing for Business

March 26th, 2015

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Are you considering upgrading to a desktop video conferencing solution in your business, but want to be sure you have all of the relevant facts and details before doing so? Making the decision to upgrade is an important decision and is not one that should be made without understanding how your business can benefit. Below are six stats about desktop video conferencing of which you should be aware in order to make a more informed decision:

  1. Increased Connectivity. When working remotely, 87% of desktop video conferencing users report feeling more connected to their teams and colleagues. Connected teams are able to benefit from a clear understanding of work tasks and thus are able to work more efficiently, which can drive increased productivity.
  2. In-Person Communication. While important, verbal communication only accounts for 35 percent of all communication. For this reason, there are numerous occasions when picking up the telephone simply is not enough. In order to truly understand and relate to one another, we must be able to see facial expressions. Desktop video conferencing provides face-to-face communication without the need to be in physical proximity with one another. As a result, even when teams are in different geographic locations, they can still benefit from in-person communication.
  3. Elimination of Need to Travel for Face-to-Face Communication. 95 percent of working professionals believe that face-to-face communication actually improves the quality of communication. By deploying desktop video conferencing solutions, it is possible to enjoy face-to-face communication from any location without the need to travel.
  4. Effective Alternative to Inability to Meet in Person. 54 percent of professionals think that if you are not able to meet in person, desktop video conferencing is the next best thing to meeting in person. This number is more than double the percentage of people who believe that telephone calls are the most effective form of communication.
  5. Complements Smartphone Technology. By the year 2016, 70 percent of video conference calls will be made from mobile devices. In the smartphone age in which we now live, mobile devices are increasingly chosen over standard PCs. As mobile technology continues improving, more people will opt to use their smart-phones for making video conference calls.
  6. Ability to Work from Alternate Locations. 94 percent of workers believe that they would be able to work better from home. Desktop video conferencing offers an effective communication solution that makes it possible for people to work from any location they choose, whether that is a home office, local café, or even their dining table.

As you can see, all of the most current statistics indicate that desktop video conferencing will be an increasingly popular and vital tool for business communication in the years to come. If you are considering upgrading to a desktop video conferencing solution and would like to experience desktop video conferencing for yourself, we invite you to sign up for a free trial with the R-HUB desktop video conferencing solution at http://www.rhubcom.com

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How Conducting Webinars using R-HUB Web Conferencing Solutions Helps your B2B Business Grow

March 18th, 2015

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Webinars can be a highly effective tool for business-to-business marketing. Previously, the only way that a B2B business could deliver a message to large audience was to hold a conference or seminar, a method that required travel expenses as well as attendees to juggle their schedules. Today, technological advances have made it possible to replace such old school methods with web-based seminars or webinars.

With these modern tools, it is possible to deliver the exact same message without participants needing to spend money on expensive travel or take time from their busy schedules in order to travel to a central location. A highly versatile tool, webinars are now being used to achieve a variety of different business goals. As a result, webinars have become one of the best tools available for B2B marketing. Below are just a few of the ways in which webinars can be used for B2B marketing purposes:

Developing Business Contacts
If you are attempting to break into a new industry, webinars can be used to introduce your business while building your brand name and connecting in a more interactive manner with attendees. By providing the audience with the ability to interact with the speaker, business becomes more personal. The strong connection also helps to build credibility.

Product Promotions
Webinars provide the ideal platform for promoting and selling new products. Using webinars, speakers are able to show off what makes their product unique and stand out from the competition through live demos, video clips, and photographs. The ability to provide product demos can be particularly beneficial when your service or product is complex in nature and is best explained or demonstrated live. Decision makers will also be able to benefit from the ability to receive live resources and answers to any lingering questions. After the webinar is concluded, guests can be directed easily to a sales page to close the deal.

Training
In the past, when you needed to provide training to new customers, it often meant sending a sales rep out into the field. With webinars, you can deliver training in a cost-effective, interactive, and convenient manner to provide new customers with the training they need in order to be successful with your service or product.

Lower Expenses
Holding seminars and conferences can take a huge bite out of your business’s budget. By hosting a webinar, you can attain the same benefits at just a fraction of the cost. The money that you would have spent on travel arrangements as well as renting facilities and the myriad of other expenses associated with hosting a conference can instead be reinvested into other areas of your business.

Along with the benefits listed above, webinars can also assist your business in growing a global presence, capturing more sales leads, and maintaining better relationships with clients. As a result, you can leverage the opportunity to develop new sources of revenues.

To learn more about how webinars can enhance your business, check out our R-HUB web-casting solutions today at http://www.rhubcom.com

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Will A Web Conference Solution Pick Up Background Noise?

March 12th, 2015

Web conferencing solutions are one of the best ways to bring a group of people together to share and collaborate. No matter how big your business or group is, you’ll want to take every step possible to ensure everyone can communicate in an effective manner. Part of that process is using tools that provide quality sound. When choosing and using web conferencing tools, be sure you choose a solution that allows you to maintain quality sound throughout its use. With the right software, the right tools, and a bit of organization, you’ll minimize the risk that background noise impacts your call.

How to Ensure a Smooth Web Conference Happens

To ensure everyone on the web conferencing experience is able to get the best communications and connectivity, there are a few things you’ll need to do first.

#1. Choose a High Quality Web Conferencing Solution

Not all products are the same. Some are inferior and less effective in terms of creating a solid connection and good sound quality. In short, you’ll want to use the right company to set up your communications. Doing this is going to ensure you get the best level of service from the provider. Be sure the company offers:

  • Good sound quality
  • Good image quality
  • Versatility to allow computers and/or phone communication
  • Can handle as many webcams as you need
  • Offers simple-to-use features

Once you know this is in place, you’ll want to take a few extra steps to ensure the communication continues to be good.

#2. Ensure Your Noise Level Is Low

Depending on how you set up the conference, you may be speaking from your location over the phone or Internet to others at the presentation. In this type of situation, you’ll want to make sure you are in a good area that’s quiet. You’ll want to ensure your Internet connectivity is good. And you’ll need to ensure any background noise at your office is minimized. If you are using microphones or phones, be sure the sound quality on these devices is good, too. Do this before you log in for your web conference.

#3. Mute the Guests Out

The final step to ensure there is no background noise during your web conference is to mute out everyone else. There are generally two options here. First, you can have your guests who will not be communicating during the duration of the call mute themselves. You can also mute all guests in one step. You can unmute these individuals when you are ready for two way conversations. By doing this, you block out all background noise from your guests.

There is no doubt that this web conference can go well when you take the time to set up and manage your communications properly. Take a few minutes to put together your event. Be sure to communicate to everyone involved the steps they need to take to keep background noise to a minimum. Within a few minutes, you’ll be ready to go.

 

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Improving Your Sales Training Using R-HUB Web Conferencing Servers

March 12th, 2015

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With R-HUB Web Conferencing Servers, you gain much more than just a collaboration tool. You might be surprised to discover that R-HUB Web Conferencing Servers can also be used for improving your sales training. Below are three ways that R-HUB can be used to improve your company’s sales training.

Recording Customer Demos
Turnover is a simple fact of life for sales organizations. Yet, bringing new sales reps up to speed usually cannot happen fast enough. Even worse, sales managers often assign a new sales rep to a tenured rep to listen to calls and demos, effectively tying up the time of two people. In a best case scenario, the new sale rep hears one or two decent calls. In the worst case scenario, the sales rep picks up some bad habits that the sales manager likely does not even know that his best reps are using. Or, the entire day could be spend unproductively as the new rep listens to someone simply leaving voice mails.

R-HUB Web Conferencing Servers offers the ability to record customer interactions, thus providing the perfect sales training tool. Customers love this option because they are sent a recording of the demo that can be shared with other key decision makers. Your company is able to handpick recordings based on your selected best practices. Any time that is spent listening to calls becomes 100% efficient and productive because you can be assured that every demo and call a new rep reviews is good. Perhaps best of all, you are able to maintain a consistent model for good calls, ensuring that all new reps receive the best examples during training.

Testing
You can also use R-HUB Web Conferencing Servers to test your sales team. Select pieces of demo calls and ask reps to then carry the demo forward based on the information they have heard up to that point. For instance, you can solicit recommendations for features to be shown to the client or to even highlight what was left out of the call. This helps to ensure that everyone understands the best practices to utilize for different demo scenarios. Choose to test on an individual basis or perform testing live in groups with teams, the choice is up to you. Both options provide critical insight into how much your team knows while giving everyone a chance to improve his or her sales skills.

Role Playing
While the ability to see and hear real calls can be tremendously helpful, much of this knowledge simply does not stick until it is actually practiced. Instead of running the risk of a new sales rep trying out their newly developed skills on real clients, you can take advantage of role playing to give your new sales reps real life practice. R-HUB allows you and your employees to role play utilizing the subject matter and scenarios you would like to highlight. You can also opt to stop a recording at any point as well as continue the call. This option can be particularly beneficial for the tricky parts of a sales call, giving you the chance to role play, and then play the remainder of the call to demonstrate how it should be conducted effectively.

Regardless of whether you have your own sales team or you know someone in this situation, R-HUB Web Conferencing Servers can help to improve sales training. Recording customer demos, testing, and role playing are just a few of the effective ways you can begin using R-HUB web Conferencing Servers to improve your sales training. To begin a 30-day free trial of R-HUB today, visit http://www.rhubcom.com/v5home.html For a quick demo, call us at 866-758-0984 or email us at sales@rhubcom.com

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How to Prepare for an Effective Web Conference

March 10th, 2015

A web conference can make for the ideal business meeting, professional planning session, or just a talk between friends. No matter when or why it is used, web conferencing solutions are only effective if all parties involved come together at the right time and with the right tools in place. In short, you need to take a few steps before important conferences like this to ensure everything is in place for them to be successful. Luckily, this does not have to be hard to do with the right tools in place.

#1. Learn about the software first

A variety of different web conferencing services are available to allow most people to connect. However, you’ll want to ensure your computer software is up to date and ready to go. To do that, you need to learn what requirements are in place. What software components, if any, will you need to download to use? What requirements should your phone, computer, laptop, or other system need to have for the conference to run smoothly? It is a good idea to check for updates on these software programs if you’ve used the system before as well. This just makes good planning possible.

#2. Don’t assume others know how to use the web conferencing tools

Perhaps you are meeting with an important client for a first meeting. You have no real idea if that person has used web conferencing solutions in the past. You don’t know what they’ve used either. For that reason, it is a good idea to ask a few questions to ensure all participants understand what they will need to do to get online and to get the conference in place and ready to go. The last thing you need is for the other person not to realize they need to call in or log on.

#3. Ensure others have all connectivity requirements

In most cases, you’ll receive confirmation information about your scheduled web conference. Don’t log in at the last minute or forget to verify that everyone received the necessary information. In short, the day before the scheduled web conference, be sure that everyone has the information they need to get on the conference. You may even want to have a test run in your office to ensure it is working properly and that you know about all of the features and tools available.

#4: Get materials ready to go

It is always a good idea to set up your conferencing materials well in advance. Whether you plan to put on a demonstration through live video or you will show a pre-recorded presentation, be sure you’ve run through the process effectively before you log in for your meeting. You’ll want to ensure a test run is done to ensure your information or presentation looks fantastic, too.

It is that easy to make web conferencing solutions effective. Take the time necessary to put in place a program that is going to impress everyone during the event. It will pay off.

 

 

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