Archive for the ‘Web Conferencing’ category

Web Conferencing and Security: Hosted Services Solutions versus On Premise Server Solutions.

June 30th, 2016

Security is one of the most important issues of web conferencing. Is your web conferencing service as secure as you think? Let’s have a look at the different available technologies and the security implications of each one.

How much time do you spend on thinking about the security issues of your web conferencing service? Maybe much more time than before after the Panama papers. Have a look at Wikipedia, you will discover that the countries implied in this scandal are over 60% of the planet. Scary, isn’t it? And hackers exploited only one of the thousands of vulnerabilities of the net in this case.

Panama papers are a classic example of the kind of problems that are involved in any web based technology. Unfortunately, the web is public by its nature. This is the reason why packs of hackers have been always wandering through the web. So, what to do?

First, let’s start with a simple consideration. There are only two main technologies available for web conferencing, hosted solutions and on-premise server based solutions. The latter are decisively more secure than the first ones.  In facts, hosted solutions rely on the web and are thus rather insecure by their nature. On the contrary, on-premise server based solutions are intrinsically secure, as they do not rely on the web. Simple, isn’t it? This is the reason why many businesses have adopted a kind of hybrid model: they keep on their servers the most vulnerable and strategic services, and put on the cloud the reminder.

Another problem involved with hosted services is their availability. If the service breaks down for any reason, it could be costly for customers. Darren Anstee, director of solution architects at Arbor Networks, takes stock of the situation of web conferencing security in very few and simple words: ‘When data is held internally it is within an organizations own control and they can decide on the level of security to place around that data. Once data moves to a cloud service platform this control is reduced.” [Quote taken from http://www.information-age.com/technology/security/123459135/great-it-myth-cloud-really-less-secure-premise].

So, let’s go for on-premise based web conferencing technology. Though, there are still some issues. First, this solution is not easy to implement. You need a devoted IT team. This increases the risks of human errors, not to mention costs.  In conclusion, on-premise based web conferencing solutions are safer, but expensive. The question arises spontaneously: is there another solution available? Luckily, the answer is yes.

Technologies that merge the advantages of on-premise based solutions and hosted solutions have been developed since more ten years. One smart example is the technology developed by the Californian brand R-HUB [link here: at http://www.rhubcom.com ]. It is an on-premise based web conferencing solution that solves almost all the traditional issues of on-premise web conferencing services. In fact, R-HUB web conferencing servers:

  • They need no IT maintenance;
  • They upgrade themselves;
  • They are self-installing and self-configuring (“plug and play”). No IT team is necessary.

In one word, R-HUB’s web conferencing servers do not have the traditional issues of traditional on-premise servers.  And their prices are quite cheap (from 395 US$ to 1495 US$ – One time cost only. Free Lifetime Ownership.) This is just an example, other will come. Let’s wait and give hope.

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3 Ways R-HUB’s Web Conferencing Servers help to make great Product Presentations.

June 28th, 2016

Product presentation is the most important (and delicate) step of any sale process, as anybody knows. Let’s see 3 useful features of R-HUB’s web conferencing servers that can really enhance your presentations and boost your business.

Web conferencing is a powerful means to present one’s products because of its several tools that are not always available in a normal conference. Actually, driving attention to the most important parts of your product can be even easier through a web conference than in the real world. Let’s see 3 common features of web conferencing (with special reference to R-HUB’s products) that can come very helpful.

1.) Document sharing. Real life: you have to carry heavy suitcases full of documents – and often at least one is missing – or bring your laptop with you in adventurous trips through stations, airports and roads. Web conferencing: you download any kind of file directly from your pc to your web conference while you are comfortably sitting down on your chair.

2.) Annotation tools. Web conferencing gives you several useful tools to write notes, highlight words and sentences, draw shapes and even write on your presentation like a whiteboard. The difference with real life is that the original documents remain clean, and you do not need to utilize mysterious tricky devices that stops working exactly in the moment you have begun with the slides of your great presentation…

3.) Multiple webcam support. Never will you get something like that in real life. Web conferencing allows you not only to make a presentation to an audience of several people, but also to display small details or specific parts of your product in a way that is not possible in a real conference. In fact, you can zoom in and out or move your product in order to show its different sides up close your customers. And this can make the difference between getting funded or getting sacked.

These are only some of the features that R-HUB’s web conferencing servers provide you during a video conference. There are other important features of R-HUB’s products that is important to consider. For example, they fully support HD and ensure you all the necessary audio and video quality. Thanks to the system of flat license, no extra fee is due for any additional participant to the conference – it is certainly not a small detail! Last but not least, their price is only 295 US$, decisively cheap, if you compare it to hosted web conferencing solutions.

For further information, please visit R-HUB’s web site, http://www.rhubcom.com

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Four Reasons why Web Conferencing helps your Business go Global

June 24th, 2016

Easy and cheap, web conferencing is essential in order to keep in touch with your customers and agents spread all around the world. Here are four reasons why web conferencing helps you and your business to be competitive on the global market.

No business could go global without global communications. But what is the best way to communicate globally? That is a very easy question to answer. Web conferencing actually provides the cheapest, easiest and most comfortable way to get in touch with customers and agents. Let’s see why.

1) Cheap. Web conferencing is definitively cheaper than the old school way of doing business based on face-to-face meetings. Not persuaded? Simply compare the costs of web conferencing to customers with the costs of visiting them.  Inevitably, a fortune is spent on international calls, posh hotels, airplanes tickets and parcel expeditions.

2) Time saving. Travelling is fine, ok, but meeting your agent in China takes at least four days, more the time your staff waste in dealing with visas and other bureaucratic hassles.  Web conferencing takes two hours, maybe less. It’s about 97% time saved. And you avoid jet-legs, queues at the immigration offices, traffic jams and discussions with locals that speak poor English …

3) Easy and comfortable. Today, web conferencing provides users with a lot of useful tools, like document-sharing and multi-conferencing, to the point that meeting virtually has become more comfortable than meeting in person. The strong development in the design of graphic interfaces has made the utilization of this tools so intuitive that even toddlers could video conference to their nannies instead of crying.

4) Non-verbal communication is fully preserved. HD Video web conferencing allows you to see your speakers’ faces. This is not possible through traditional telephone calls. And everybody knows how much important facial expressions are in non-verbal communication, especially during business negotiations.

Thus, the actual question becomes which technology for web conferencing we should choose among the available ones. They are mainly of two kinds, hosted and on-premise server based solutions.

Both solutions have naturally their pros and cons. Hosted solutions are easier to implement, as they do not need any IT team. But they rely on the web, which makes them vulnerable and unsecure. On-premise serve solutions are decisively safer and better built, but they are more complicated to manage.

So, what to do? Luckily, today there is a third available technology that merges the advantages of both. Developed by the Californian Company R-HUB, this solution is on-premise server based but without the classic issues generated by the traditional on-premise server based solutions.

No maintenance do R-HUB’s web conferencing servers need because they are self-configuring and self-updating. They are independent from the web, safe and – last but not least – cheap: R-HUB sells their HD video conferencing servers at the price of only 795$ each one that is one third of the monthly wage of your secretary.

Further info on R-HUB web site: http://www.rhubcom.com

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How could your company profit from R-HUB’s web conferencing servers?

June 23rd, 2016

Web conferencing is changing the way we work and do business. Here come seven easy tips of how your company could make the most of R-HUB’s web conferencing servers.

Surprisingly, there is still a wide number of managers and executives that think that web conferencing is not that much useful for their businesses, but they are wrong. There is always some area of your business where web conferencing is able to increase efficiency and, subsequently, to save money.

Naturally, it is necessary to know to choose the product that is fitting for your needs in order to get real good results. In this review, I focus on the products of the Californian Company R-HUB http://www.rhubcom.com/v5/index.html

Here comes a list of seven things that your company could do better by utilizing a R-HUB’s web conferencing servers:

  • Lender Update Calls: No need to carry heavy bags full of documents any more, as through web conferences sharing documents, data and reports comes very easy and natural;
  • Weekly Sales Meetings: Consider how much fuel (and money) is saved when you do not need to make 1000 or more sales men travel to their meeting points. Not to mention the bills of the restaurants and hotels …
  • Quarterly Investor Calls: On-premise server based web conferences cannot be intercepted. Thus, a high level of privacy is ensured. And business and discretion have been always natural allies.
  • Web Presentations: Web conference tools can really make virtual rooms more comfortable than real rooms. Simply, try them and you’ll be persuaded.
  • New Product Demos: Webinars provide an easy and fast way to share knowledge (and demos) that is increasingly appreciated by an astounding number of people all over the world.
  • Hosted VoIP Phone Systems: They ensure superior quality of sounds at cheap prices and without the hassle of downloading and installing slow software with exotic names and incomprehensible instructions.
  • Network Security and Administration: It is common knowledge that on-premise server based web conferencing technology is immune from hackers and dangerous data leaks. Don’t end up like a notorious Panama’s law firm too much devoted to WP …

Naturally, this list does not exhaust the features of web conferencing in general and R-HUB’s web conferencing servers in particular. That is just a small bite to what web conferencing and R-HUB could do for your business. I leave readers the pleasure of discovering the rest by themselves.

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From real to virtual: Web Conferencing Soft Revolution

June 22nd, 2016

The fast-speed globalization process of the last few years has boosted web conferencing that has become an everyday life tool for millions of users now. Let’s have a quick outlook of what are the issues and the solutions of web conferencing.

It seems that a good 70% of people would rather web conference than travel to a meeting. Laziness is not the reason of this behavior. Travelling is expensive and web conferencing is cheap. But there is more to it than that. Video conferences, for example, show a high attention span, which implies that bosses can engage their teams better than through traditional call conferences. Last but not least, non-verbal language is fully preserved through a web conference.

If web conferencing may be considered something useful but optional at local level, it becomes an absolute need in the global market, where users need some basic features of web conferences like document sharing that are not available through an ordinary phone call. Another example is the possibility of asking something to any department in real time, no matter if it is the IT department or the administration or some other one.

So, the question simply becomes which web conferencing products to buy. This is not trivial, as the choice of a product and its underlying technology always involves many issues. In web conferencing, the main aspects to consider are:

  • Safety. Communications through the net are always at risk of being hacked or intercepted;
  • Screen sharing and number of participants. How many people can I conference in?
  • Screen quality. If we choose video web conferencing because of the importance of visual language, the quality of images is basilar;
  • License costs. In web conferencing, licenses can be per user (like in hosted systems) or flat ( they allow  you to potentially add unlimited without additional costs);
  • IT team. Some solutions need a dedicated IT team, which raises costs.

The issues above have been smartly solved by some on-premise server based web conferencing solutions, like, for example, the web conferencing servers of the company R-HUB. This Californian Company really deserves a mention among the producers of web conferencing products. Ranked as one of the top 3 brands out of 35 most recognizable brands worldwide by “Publicare” in 2014, R-HUB has over 3000 customers and 2 million end users now. Its technology merges the advantages of both hosted and on-premise server based solutions. In fact, R-HUB’s web conferencing servers are:

  • Fast and easy to install and maintain, as they are self-configuring and updating and need no dedicated IT team;
  • Scalable at zero cost, as their flat system allows you to add unlimited users at no additional cost;
  • cheap: their prices range from 395 US$ to 1495 US$;
  • Safe: no interception or hacker attack is possible when an on-premise server based technology is implemented;
  • Ensuring a good video and audio quality.

R-HUB’s web conferencing servers are so light and compact that they can be easily placed on a shelf of a library, which makes them very fitting for small businesses and non-profit organizations. For further information, please visit R-HUB web site http://www.rhubcom.com

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