Archive for the ‘Web Conferencing’ category

How do Employees use Web Conferencing?

September 25th, 2016

Collaboration among team members is only one of the many possible ways employees use web conferencing. In Forrester’s recent report, at least ten alternative utilizations are outlined, from staff training to online customer support.

 

Web conferencing helps streamline communication across the whole enterprise, as it is clearly shown in the study of the important research firm Forrester on how employees use web conferencing during their working days. Have a look at the ten most usual ways, and you will get easily persuaded of this point.

 

Executive Meetings (65 percent). Today’s executives are continually on the move. Web conferencing offers a convenient way to communicate and exchange information with one another in real time.

 

Company Meetings (59 percent). Virtual meetings are a great solution for many enterprises that cannot gather the whole staff into a single physical space.

 

Routine Team Meetings (57 percent). Executives can communicate with employees face-to-face without the need to disrupt their working day by making them move to attend a meeting.

 

Employee Training (55 percent). Web conferencing provides executives with an inexpensive tool to train people that ensures quick and direct communication with trainees.

 

Online Customer Support (47 percent). Explaining products through a web conference is inevitable in all those cases when a visual contact is needed between the end user and the employee of the customer service.

 

Meetings with Sales Prospects (41 percent). Web conferences provide a virtual room where salesmen and customers can meet and discuss sales prospects.

 

Marketing Webinars (40 percent). Webinars have been proved to be a powerful marketing mean. Using a product like R-HUB Web Conferencing Servers, you can easily scale up to 500 users at a time.

 

Product Demonstrations (39 percent). Like webinars, online demonstrations offer potential consumers detailed product walk-throughs. Another advantage is the high frequency, being it possible to host virtual product demonstrations even on an hourly base.

 

Customer or Partner Training (33 percent). After sales, customers usually need training. The same for new partners. Web conferencing will allow you to achieve this task quickly.

 

Research and Development (33 percent).

Online forums allow researchers massive and quick exchanges of data with subsequent faster progress in any kind of research.

 

If you wish to learn more about web conferencing, you will find many resources on R-HUB website: http://www.rhubcom.com

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4 Tips for Conducting a Web Conference Training Session

September 22nd, 2016

Web conferencing can prove to be an invaluable tool when training multiple staff across different offices or locations.

Whether you’re unveiling a new company policy, deploying a new piece of software or explaining a new strategy or direction, web conferencing can allow you to communicate your message more effectively than would be otherwise possible using conventional means.

Here are four tips for conducting a successful web conference training session.

1.) Choose your location wisely

As the person leading the web conferencing session, you need to position yourself in a quiet place where you know you will not be interrupted. Minimize the risk of background noise or distractions, as these can be highly disruptive for other participants.

2.) Clear your screen and prepare your computer

When conducting a web conference training session – or any web conference for that matter – you need to ensure that your computer is properly prepared and free of any programs or windows that might cause an interruption.

Ensure automatic software updates are switched off and that there is no risk of your PC or laptop going to sleep during a period of inactivity. If you are using a PowerPoint slide show or other such presentation program, make sure it is full screened for maximum effect.

3.) Keep sessions short or allow breaks

As with in-person training sessions, your web conferencing seminar will be much more effective if you leave time for breaks and rest periods.

According to the University of Utah Health Sciences Library, attention spans will begin to “decay significantly” after 20 minutes of concentration. If your session is going to extend to 30 minutes or more, consider splitting it up into multiple sessions or allowing 5 minute breaks as necessary.

4.) Leave room for questions

One potential downside of a web conference training session is that participants may feel less comfortable asking questions, or may be confused as to how to get the presenter’s attention.

This can be easily overcome by regularly pausing during the session to ask if everyone understands what’s going on, or by leaving time for questions or concerns at pre-determined intervals. Best practice is to let participants know at the beginning of the presentation how and when to ask questions so their expectations are met.

Interested in web conferencing for your business? Contact R-HUB Communications today at 866-758-0984 or visit our website http://www.rhubcom.com/v5/index.html

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Remote Healthcare Services and R-HUB’s Web Conferencing Products: A winning pair for Remote Healthcare Assistance

August 21st, 2016

In rural and remote areas, distance poses great problems to both healthcare personnel and patients.The solution is implementing remote healthcare services. Let’s see how R-HUB’s web conferencing products can be really helpful for all those that are involved in remote healthcare assistance.

Not surprisingly, implementing workable remote healthcare services has become a wide-spread solution to several of the many problems posed by distance in rural and remote areas. Not only is remote healthcare assistance able to assure patients a form of quick and immediate help, but it also allows both a good form of remote monitoring and an acceptable level of communication among health personnel, patients and their relatives.

The importance of rural areas must not be underestimated, as 18% of US population still lives in rural areas with a stable trend ( – 0.2% of variation in 2014, according to World Bank: http://www.tradingeconomics.com/united-states/rural-population-percent-of-total-population-wb-data.html). Common problems to rural areas are usually envisaged as fewer opportunities to have access to health services because of shortages of almost all health professions and health-related infrastructures, older population, higher rate of health risks and health-diseases.

R-HUB’s web conferencing servers have some special features that make them particularly appealing for those who aim to implement workable remote healthcare services. They can be summarized-up in reliability, integration, ease, price.

  1. Reliability: R-HUB’s web conferencing servers are not connection reliant, not being based on hosted services. This solves immediately one of the most common and annoying problems of any remote service in rural areas, that of spotty connections. Video quality – that is awful through a spotty connection – is particularly important during a video conference, as the doctor must be able to see the patient in great details to understand his conditions.
  2. Integration: R-HUB’s web conferencing servers can be easily integrated with most devices, especially with tablets, I-phones, and smart phones, being R-HUB’s products fully supported by Android, iOS, Windows.
  3. Ease: R-HUB’s web conferencing servers are so small, light, silent and compact that they can be easily set on the shelf of a bookcase. Really plug-and-play devices, they need no maintenance and are self-installing and self-configuring. This is a real plus in rural areas, where there are not IT teams and it is difficult to get help.
  4. Price: An additional problem with rural areas is that implementing services is expensive or not sufficiently remunerative, being customers (and consequently sales) too few. On this profile, R-HUB’s products allow big cost-cuttings, as both they need no maintenance and IT support; their prices are objectively cheap. In facts, the most expensive R-HUB’s web conferencing servers server costs only 1495 US$

There are other interesting features of R-HUB’s products, like their extremely user-friendly graphic interface that is particularly suitable and easy to use for old people, and the high level of security that is ensured by R-HUB’s on-premise server web conferencing technology.

R-HUB offer a 30 days free trial period and the opportunity to open a free account. This is a great occasion for all those who wish to discover R-HUB and their servers. For further information, please visit their web site at http://www.rhubcom.com

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If you hate traffic, Work Remotely!

August 18th, 2016

Remote work is the definitive solution to stress and time wasting. It really improves the life quality and productivity of your staff, while carbon dioxide emissions get cut down dramatically. Let’s see why R-HUB technology can provide your company with the perfect remote work system.

Tired of getting stuck in the traffic every morning? Try working remotely just for one day a week, and you will experience one of the biggest life quality improvements of forever.

It is not only about traffic. You won’t need to spend hours to find parking in crowded business quarters any longer, for example. No more nasty colleagues, no more poor food quality canteens, no more clumsy coffee machines that turn out muddy liquids with the excuse of supplying you with your necessary daily caffeine dose. Not only will you save a lot of money by cutting down on  fuel and car expenses, but also a big quantity of time. Last but not least, you will give a significant contribution to the environment by decreasing the level of your carbon dioxide emissions.

Once you have considered the advantages of remote work, you will probably ask yourself how to arrange an optimal remote work system in your company. To cut it short, you need to have a technology at hand that give your remote workers the same advantages as office staffs. In particular, it is necessary to implement:

  • A good and safe connection to your company network;
  • Providing remote workers with a phone number that makes working remotely identical to working in a real office;
  • Avoiding that your remote workers might be left out of any conferences.

All this tasks are easily performed by R-HUB’s secure, remote support servers. Silent and small, R-HUB’s remote support servers are really inexpensive (the most expensive unit costs only $ 1495) and really plug-and-play machines: you have just to press on, and they start running. That’s all. They need no maintenance, they upgrade, self-configure and self-initialize themselves automatically. Easy, isn’t it?

We said that remote work can really help environment. How? Consider that one gallon of gasoline produces about 18 pounds of carbon dioxide; now, try to reckon how much carbon dioxide can be saved per year, if your workers stop driving their 20 km a day to reach their offices. You will get the stunning number of over 10.000 pounds a year for each single worker.

In conclusion, remote work is a great way to improve your workers’ life quality by helping the environment at the same time. And the increase in productivity of your staff will largely pay you back your investment.

If you wish to learn more about this topic, please visit R-HUB website  at http://www.rhubcom.com.

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4 Ways Designers can Profit from Web Conferencing

August 11th, 2016

Web conferencing is a new powerful professional tool that can really help designers in their daily tasks, from performing tests in real time to collecting users’ feedbacks.

Let’s see 4 tips to start with web conferencing.

Could a designer profit from web conferencing? The answer is definitively yes. Web conferencing can be helpful to a web designer at least in four ways:

1.) Web conferencing allows a designer to draw sketches in real time together with his customers.

Web conferencing allows users to work remotely, without the need of physical displacements. A designer can work out a wireframe or a mock-up while the customers look at him through the screen, getting precious feedbacks from his customer in real time.

2.) Web conferencing allows designers to perform usability tests in an easier and faster way.

Web conferencing allows designers to test their artefacts on a group of users in real time and in real life situations. In this way, data can be collected without the need to gather the participants in a physical place.

3.) Web conferencing allows designers to register and film experiments, meetings and conversations.

Through web conferencing products registering or filming a conference in HI quality definition is easy. In this way, it is no longer necessary to spend or invest money in expensive cameras and related equipment.

4.) Web conferencing allows designers to collect user feedbacks in a very natural and easy way.

Pools and raise-hand buttons are only two of the several functionalities that are available on many web conferencing product graphic interfaces to collect participants’ feedbacks. It is also possible to share and collect documents, files, photos, and, obviously, to chat.

These are only few of the many functionalities that today’s web conferencing products offer to designers. Web conferencing is a new world to explore, the potentialities of which are not totally known. But we hope that these tips can stimulate readers to make experiments and explore this new interesting tool.

In this article, the reference is mainly to the tools and functionalities of the products of the company R-HUB (Website: http://www.rhubcom.com), but the following considerations can be naturally generalized to every web conferencing product that has similar features.

If you wish further information, please visit R-HUB web site. They offer free trial on their products and also the opportunity to open a free account.

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