Archive for the ‘Web Conferencing’ category

Taking Advantage of the Polling Functionality on RHUB Web Conferencing Servers

July 21st, 2014

Webinars have rapidly grown in popularity and are now used around the world for a variety of different purposes. As many companies have grown in global scale, the use of webinars for connecting with employees in locations around the world has also grown significantly. During webinars, a variety of different tasks may need to be handled. It is not uncommon for the need to arise in which the webinar host needs to hold a vote on various topics. While it might be easy enough in an in-person conference to simply ask for a show of hands; that will not work during a conference call. You need an organized and accurate method for conducting a poll and gathering important feedback. With RHUB web conferencing servers, you gain the ability to take official votes even if you are thousands of miles away from your conference attendees.

The Benefits of Polling

The RHUB polling function offers a full slate of benefits that can be used in different scenarios. By using the polling function, hosts are able to engage or even rejuvenate an audience when their attention may have wandered. You can elect to create polls prior to the conference or you can create them during the session as needed. Following the end of the poll, hosts can decide whether they wish to show the results of the poll right away or whether they prefer to reveal the results at a later point during the webinar. The host does handle the management of the poll, but he or she does not need to be present for the poll to be launched. In fact, RHUB web conferencing servers allow the poll to be sent throughout the online conference as a way of taking votes on issues, suggestions, or even when you would find it beneficial to gain insight into the conference participants.

Polling can be conducted in a variety of different ways. For instance, if you like, you can post multiple-choice questions to each attendee and then collect the feedback. You also retain the option to edit the polling questions so that you can ask any type of question. Conference attendees can even choose from among different samples and vote on the one that they like best using the polling system.

Additionally, voting sessions do not need to take a lot of time away from your webinar. They can be conducted quickly and easily while still providing conference hosts with a great tool for obtaining feedback that can be used for decision making purposes. Polling can also prove to be useful for finding ways in which you can improve the content of your future meetings. As is the case with any type of voting or polling scenario, the larger the polling sample, the more accurate the results.

If you are interested in learning more about how you can take advantage of the opportunity to conduct polls during your webinars, contact RHUB at 866-758-0984 or visit our website at http://www.rhubcom.com.

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RHUB’s Web Conferencing Server Free Trial Offers the Opportunity to Save on Meeting Costs

July 17th, 2014

Many times, when trying out a new software package, it is not uncommon for the package to seem as though it is a great solution when you are only reviewing the list of features. It is only after you have actually had the opportunity to use the software that you are able to gain an idea of whether it is really that great and will actually serve the purpose that you need it to serve. This is why it is typically a good idea to try out a software program for at least a week before you make a final purchase decision.

In the past, my method for purchasing software amounted to reviewing the description for the software online and then making a determination about whether it sounded like something that would meet my needs. Unfortunately, this method resulted in a lot of headaches and hassles, usually with the result being software that wasn’t compatible with my computer or simply didn’t work the way that I needed. There have been a few software programs that did provide the functionality I needed, but in those rare instances, the software was often so hard to use that it hardly seemed worth it.

Free trials are now fairly prolific and certainly offer a much better method for finding a software that works the way you need it. In fact, an increasing number of software vendors are now providing the opportunity to download a free trial version that will allow you to use the program free of cost for a specified period of time.

Not long ago, I took advantage of the opportunity to use the RHUB free trial. At the time, I was in need of a web conferencing product and was somewhat confused about which software product was the best solution. After trying RHUB, I was pleased to discover that it was fast and easy to set up, something that is definitely a rarity. Within just a few minutes, I was able to begin webinars with my customers. RHUB also provides a phone conferencing application as well as a web conference. You can also utilize the mic and speakers and your PC if you wish to incorporate audio.

During my free trial, I was able to use RHUB’s web conferencing platform several times and found that it was an ideal solution for my needs. In terms of small businesses, this platform offers a valuable opportunity to cut expenses. With the rising cost of travel expenses, even a simple meeting can easily cost thousands of dollars considering travel airfare and accommodations. With a one-time investment, the cost for RHUB is much less while providing the opportunity to benefit from much more.

Ultimately, after experiencing the RHUB web conferencing free trial, I was quite pleased with the service and highly recommend it. To learn more about the free trial, visit http://rhubcom.com/v4/web_conferencing/register_freeTrial.html or call on 866-758-0984 to get your account set up and running.

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Give a Stellar Performance at Your Next Meeting Using RHUB Web Conferencing Servers

July 8th, 2014

Meetings provide the perfect opportunity to truly stand out by showing that you are able to express your ideas in a clear manner, think quickly and engage others. But, while you may envision your next meeting as occurring one way, reality is sometimes a bit different. Fortunately, there are some tips you can follow to make sure that you shine during your next RHUB web conferencing session.

Begin by turning off all desktop notifications. Such notifications can be distracting to attendees and could even be embarrassing to you. The last thing you want to have happen is a chat notification to pop up on your screen while you are in the middle of a session. So, avoid that possibility by simply turning off your desktop notifications beforehand.

Before the session, check to ensure that your name is spelled correctly in the Attendee List. In the event that there is an error, you can fix it quickly and easily by clicking on Tools and then Edit Profile. Simple and fast.

Attempting to manage meeting administration while you are presenting is asking for trouble. To avoid potential problems, ask another meeting attendee to handle it for you. This can be accomplished by promoting the attendee to be a Controller.

You might be surprised to find that one of the most common mistakes is starting the wrong meeting. It’s actually a simple mistake to make, so be aware of it and take care that you are actually starting the right meeting.

Before you actually get underway with the meeting, perform a sound check. You will want to make certain that everyone is able to hear you properly, so check that the microphone source is correct.

Be aware that attendees who have dialed into the meeting by phone will need to enter their audio PINs. Take a moment to inform them of that.

You also need to make sure that you are camera ready by positioning your webcam and light source. A front-facing light is the ideal choice to ensure you look your best on camera. You should also check your webcam to ensure it face down slightly. The key is to ensure that when your eyes appear on the screen they imitate the eye contact you would make with a live audience.

Another simple and common mistake is sharing the wrong screen. This can be particularly problematic if you have multiple monitors, so take an extra moment to be sure you have the right screen.

Keep in mind that if you need to search for a file or do anything that is not related to the actual meeting presentation, you should pause your screen until the matter is resolved and then return.

Finally, make certain that you are sending your in-meeting chats to the correct audience by using Panelists. You certainly do not want to share a private message with everyone in the entire meeting session. How embarrassing!

Interested in finding out more about you can give a stellar performance using RHUB web conferencing servers? Call us at 866-758-0984 or visit http://www.rhubcom.com.

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Tips for Introducing your Company in Online Presentations

July 7th, 2014

It’s frequently said that you only get one chance to make a great first impression. That is certainly true enough. When making a conference call, you have a limited amount of time to introduce yourself and company while ensuring that you make that all-important great first impression. At the heart of your introduction, you need to make sure that you give a solid overview of yourself, yet do so in a concise manner.

Needless to say, it’s a challenge.

I have found that simply answering three simple questions can actually help you to introduce your company without rambling on, wasting precious time, or running the risk that your audience will become bored.

First, what’s the history of your company? You do not need to go into a long and drawn out explanation here, but it is a good opportunity to give your audience a brief idea of about your beginnings and how your company was formed. You might even delve a bit into the idea that inspired the start of your company. Once your audience knows where you came from, they will be in a better position to understand where you are going.

Second, ask yourself what it is that you solve. Regardless of the type of business or industry in which you may be involved, you products or services solve a problem. For instance, when we introduce ourselves on a conference call; we simply state that we help others to communicate. Now, I could go into a lot of technical detail here about RHUB servers and web conferencing, but that’s not really what we do. It’s how we do it. So, instead of telling your audience that you sell widgets, try approaching it from a different angle and instead tell them what you do.

Keep in mind that it is important at this juncture to take care that you do not lose the attention of your audience. You only have a limited amount of time in which to introduce your company and you want to conclude with a great first impression. The goal is to give your audience a brief glimpse of what you and what you can do for them.

Finally, ask what it is that sets your company apart from the competition. When I need to explain what it is that sets our company apart, I always mention our customer service philosophy. The key here is to ensure that your company is memorable. What is it that will help your company to stand out in the minds of the audience?

Today’s business landscape is fiercely competitive. You absolutely must make certain that you stand out from the crowd and help clients to understand the value proposition that you are able to deliver. By providing a succinct overview of your company and how you are able to resolve problems, you will have a much greater opportunity to pique the interest of your audience.

Are you interested in introducing your company during online presentations? It can actually be quite simple. Give us a call on 866-758-0984 or email us at sales@rhubcom.com

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Why RHUB Web Conferencing and Remote Servers are So Secure

July 4th, 2014

Remote access and control can greatly improve productivity and efficiency, but at the same time, it is important to understand that these technologies can also have serious and potentially destructive disadvantages.

According to a 2013 Data Breach Investigations Report, remote access and control was named as the most common attack pathway that hackers utilize. In fact, the report went on to state that more than 40 percent of breaches investigated as part of the study involved the unauthorized access to the victim using a type of remote access control software.

Based on such startling news, it is only natural for our clients to be wary and wonder what it is that makes RHUB secure.

At RHUB, we take security very seriously and it is our highest priority. Toward that end, we have taken several distinct measures to ensure the security of data that is transferred during all report sessions.

We strongly believe that security is only as good as the weakest point in any system. When it comes to access security, hosted conferencing provides very little security. Meetings can be opened up to practically anyone who has a meeting ID and a password. That is more than just a little frightening. This so-called security can be quickly and easily compromised by simply reading someone’s email or gaining access to an individual’s calendar.

By contrast, RHUB servers make it possible to establish a virtual VPN between attendees and the host. This successfully limits the scope of attendance to internal location/address or only specified IP addresses. It should be noted that each of these policies is designed to specifically work along with your own internal security servers, such as routers, firewalls, or any other security devices that your company may have in place. As a result, RHUB servers are able to provide comprehensive security by effectively restricting attendance to only authorized attendees and locations.

When it comes to web conferencing applications, the use of strong SSL encryption maintains transmission security. RHUB’s servers utilize SSL as well as proprietary encryption for your complete peace of mind. The transmission of meeting and user passwords along with meeting IDs is completely SSL encrypted over the Internet.

The most effective solution for protecting against security breaches is to utilize an on-premise solution in which meetings are protected by your firewall. The RHUB web conferencing and remote support servers are designed to provide an effective, affordable solution.

Below are diagrams which are designed to depict three common ways in which the RHUB web conferencing and remote servers are deployed:

  • Behind the firewall: restricting it to internal meetings only (Private cloud)
  • DMZ: Designed for both internal and external meetings
  • Outside firewall: Restricting it to external meetings

 

 

(a) Behind Firewall Deployment

 

(b) DMZ: Designed for both internal and external meetings

 

(c) Outside firewall: Restricting it to external meetings

 

In both the behind-firewall as well as DMZ deployment options, strong security measures are offered. DMZ is made available on almost all routers. In addition, DMZ deployments offer superior flexibility, which makes it possible for internal or behind firewall as well as external or outside firewall attendees to join meetings. As soon as a meeting is begun, all you need to do is check the option that restricts the system for only internal attendees. Any attendees that attempt to access the system from outside your firewall will be automatically rejected by the RHUB web conferencing server.

If you would like to learn more about RHUB products, simply call us at 866-758-0984 or email us at sales@rhubcom.com

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