Desktop sharing on TurboMeeting is easy as 1-2-3. The basic (3) steps are:

1. Starting TurboMeeting
2. Use the Change Presenter function to change the screen being shared

   

3. If necessary, take control of another computer using the Change Controller function

The Change Controller function is used by the host to share control of their desktop with another user. This will allow that user to take control of the host’s screen. On the other hand, the host would use the change presenter function to share someone else’s screen. The new presenter can then share their screen with anyone they choose.

For the more visual crowd, video tutorials can also be found under the demo page on the RHUB website.

As the host, screen sharing gives you ultimate control. You can invite attendees, pause meetings so that your screen can no longer be seen. You can chat with all attendees at once or select specific attendees for online chat. This also applies to sharing of files. Get the most from your web conferencing solution by using the great screen sharing feature.

Making a List and Checking It Twice

Thankfully, making a checklist is as simple as using most web conference software on the market today. The equipment necessary to facilitate the meeting experience includes:

• Telephone lines and internet: This is where it all begins since web conferencing takes advantage of existing internet service. High speed internet will make it possible to take advantage of all the features most programs provide.
• System requirements: This is not of much concern these days as most software providers try to ensure compatibility with various operating systems. It still doesn’t hurt to make sure beforehand whether your operating platform will pose potential issues for your web conference software. Other things to check for:
  • Operating system
  • A top-of-line sound card
  • At least 128 MB of RAM
  • Processor speed of no less than 233 MHz
  • A high resolution monitor
• Microphone, headset and speakers: These devices are all integral to the web conference experience. As is usually the case with technology, pricier items tend to equal better sound quality. The type of these devices purchases will however depends on the budget of the individual or company.
• Web cam: While optional, a webcam makes the difference between a video web conference and an audio conference. Most users are likely to be more comfortable if they can see the person they are talking to. For this reason, consider investing in a web cam.

Attendees in the web conference do not necessarily have to match the presenter’s hardware. Though the quality of their system will still affect the quality of the presentation on their end. Once you have all the necessary equipment in place, you’re ready to start!

• Flickering or fuzzy images
• Image distortion
• Poor color quality

With the variety of web conferencing solutions available, one would think that these issues were mostly a thing of the past. Sadly, nothing could be further from the truth. These problems are not limited to software versions dated back early last decade. To this day, even some established web conferencing software vendors have been guilty of poor image quality in presentations. In fact, below you can see an example of a presentation from earlier this year. On the right is a screen shot of a slide shown using TurboMeeting, on the left is the same slide shown on WebEx.

Why Image Quality is Important

Firstly, the quality of any type of content is essential to a successful presentation. Sharp image, however, can definitely make any conference more engaging, and less likely to lose the interest of participants. With charts and graphs often included in presentations, distortion of numbers on the graphs essentially render them useless.

The bottom line is that more often than not numbers and charts will be featured prominently in web conferences. When the information is hard to see this poses problems not only for the web presentation itself, but also for the company’s workflow.

Here at RHUB, we make it a priority to present to users with quality products we can stand behind. We understand the frustration of having to squint your way through an hour long presentation.

Any solution that does not deliver quality images is not serving its purpose. Sharper images make for a much more effective and memorable web conference.

“After almost a year of researching a remote solution for my CPA practice I selected RHUB. Six months later I could not be happier with my selection. From the sales staff who were patient and informative, to the technical support staff, who were patient, diligent, and informative, we have had a very positive experience. Your product is reliable and functional, with innovative features not found in comparable product at several times the price. Our clients love it and are impressed with what they perceive our our technical expertise. Little do they know we’re just pointing and clicking!!

I advise my clients frequently to never rent what you should own. With RHub we own the product.”

– Dennis Duke, CPA, Duke & Duke CPAs

What are your thoughts on hosted versus on-premise solutions?

“We are excited to be recognized as a key contender in the WR report,” said Larry Dorie, CEO of RHUB. “We’ve worked really hard over the years to make our customers and influencers in the industry aware of our unique product offering which exists in a unique market segment that will continue to grow based on the ever changing business climate. We’ve tried to raise the bar in the industry by making our technology “own-able” and affordable, and by giving our customers four complete real-time collaboration technologies all in one appliance.”

In an executive summary, Wainhouse Research forecasts that the conferencing infrastructure product segments covered in their report will grow from $1.9B in 2009 to over $3.2B in 2014, resulting in a 5-year revenue CAGR of 11.2%. In addition, WR identifies drivers that are forcing corporate, government, and educational institutions to look at audio/web conferencing, unified communications, and team collaboration solutions with greater interest than ever before including, globalization, travel disruptions, and the emergence of the virtual business model.

Even given these growing challenges, RHUB has worked to address the demands of globalization and virtual work teams through its solution called TurboMeeting. TurboMeeting is the leading “Collaboration Quad Player” in the market as the solution delivers a 4-in-1 Web conferencing solution that’s fully loaded with four complete collaboration solutions – all in one box. The technology fully delivers Web conferencing that provides Web-based interactive meetings; Remote support which remotely supports PC and Mac users; Remote Access for remotely accessing computers at home or in the office from anywhere, anytime; and, Web Seminars which requires no downloads and delivers meeting access in seconds.

TurboMeeting also overcomes two key barriers found with WebEx and GotoMeeting – 1) the requirement of downloads, and, 2) ongoing monthly fees. Now, for the first time with TurboMeeting’s view only solution, there are No downloads, No Java, No Flash, No Nothing – just online meeting accessibility done fast.

For a full listing of TurboMeeting appliances and specifications or to learn more, visit www.rhubcom.com.

To download the executive summary for the WR report “RMC: Audio and Web Conferencing Infrastructure Products – 2009” visit www.wainhouse.com/reports .

But despite its lacking in some areas, there is definitely potential with iPad being an on-the-go work tool. A portable device coveted by road warriors and frequent travelers. Given its crisp and vibrant 9.7 inch display, and a 1024×768 screen resolution, the iPad is great for browsing online and reading documents. There is already announcement made by companies about creating a remote access app for the iPad, so you will be able to access your desktop with all the different applications running on it.

But for those who are not looking for a replacement to their laptops, and will be using the iPad for mostly reading books and browsing the web, the lack of flash support is a major drawback. For business users who are frequently on the road and need to attend meeting and seminars online, they would still need their laptops in order to attend as many online conferencing services requires flash and downloads to run.

RHUB’s universal attendance technology allows for anyone to join a meeting as long as they can open up a browser and have access to the internet. And for those concerned with a lack of flash support on the iPad, not to worry. RHUB’s web-based viewing support both flash and non-flash users. So as long you’re connected to the internet, whether through Wi-Fi or the more costly 3G option, you will be able to attend meetings and webinars, guaranteed. Now whether or not you’ll be able to get connection on the AT&T network is a whole other problem.

What are your thoughts, will you be getting an iPad?

Like what you saw? Check out our YouTube page for more videos on hosting meetings and providing remote support.

The Hermitage, home of President Andrew Jackson, now offers an interactive, online education program called Reinforcing American History through Electronic Learning; or as known as RACHEL, after President Jackson’s wife. For 60 minutes, students worldwide can participate in an interactive program about the seventh president of the United States. Teachers no longer have to worry about student safety, cost constraints, time constraints, and the endless worries that accompany a typical field trip. Instead, they can sit back and enjoy with students as they learn about topics that range from slavery to the election of President Jackson.

To sign up for an online program, all it takes is a visit to The Hermitage website and a call to set up the online tour. The participants only need to have access to a PC and good internet connection to partake in the program. To promote this new offering, the Hermitage is offering RACHEL at $30 a session, a discount from the usual $60 per session. But hurry, because is only good until February 1^st when prices will go back back to the regular standard price.

So will other museums and points of interest follow in the Hermitage’s footsteps? Only time will tell. Truthfully, it is not an option that is suited to all institutions of this type. Many may simply be unwilling to give up that personal interaction which they see as vital to the learning experience. But whether or not web conference based education programs become a standard part of education, one thing is for sure. This sure beats the alternative, watching a documentary on the life of Andrew Jackson while answering questions on the handout.

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“ITEXPO is the #1 venue where service providers, enterprises, government agencies, resellers, and developers gather to learn from leading organizations, like RHUB Communications, about the benefits of IP Communications products and services,” said Rich Tehrani, TMC Chief Executive Officer. “The evolution in this industry has been monumental and it still continues to grow, outpacing other economic sectors. We are pleased to have RHUB as an innovative participant to share insights during this event.”

ITEXPO is the world’s largest and best-attended IP Communications trade show, drawing an average attendance of 7,000 buyers and sellers of IP Communications products and services. As part of the show, Larry Dorie will serve as a panelist on “The Future of Web Conferencing and Collaboration” Workshop, held on Jan. 20th at 11 am. The session will focus on the “new way” of doing Web Conferencing, including the ability to Web Cam while meeting, and the impact of presence, social networking, voice, video, email and even mobile devices on the conferencing area. In addition, the session will discuss innovative IP-enabled collaboration solutions.

RHUB’s expertise in the conferencing and collaboration arena stems from its solid background in producing a Web Conferencing and Remote Support appliance called TurboMeeting. TurboMeeting is the first solution to deliver four real-time collaboration technologies in one On Premise appliance – allowing customers to not only do Web Conferencing, but also conduct Webinars, deliver Remote Support to clients, and have Remote Access back to personal PCs- all with one box. In addition, TurboMeeting delivers key advantages to enterprises that have transitioned their work teams onto the Private Cloud Computing platform.

ABOUT TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN Magazines. For more information about TMC, visit www.tmcnet.com.

ABOUT RHUB
RHUB is a premier provider of on-premise Web conferencing, remote support and remote access appliances, based on the Company’s TurboMeeting software, that meet the needs of any organization. The Company’s end users total over 8,000 in a variety of market segments including services, manufacturing, and government. RHUB is privately-owned and headquartered in Silicon Valley, California. For more information, visit www.rhubcom.com.

In addition to the updated OS support, TurboMeeting Version 4.1 also delivers some other unique remote support features including:

• A remote “Run As Admin” feature for non-admin users
• An “Unattended Support” capability for support sessions
• Additional performance enhancements

With the new “Run as Admin” feature, the support technician can gain access to administrative privileges on the user’s computer, even if the user does not have admin level access. In addition, the “Unattended Support” feature allows technicians to gain access to the user’s computer without the user even needing to be present to join the meeting to facilitate updates or technical repairs to their system.

All TurboMeeting Web conferencing appliances on warranty or extended warranty will automatically be updated with the new release and no IT support is required. In addition, TurboMeeting users will be able to continue to enjoy the 4-in-1 value of the technology by having access to Webinars, Interactive Web meetings, Remote Support and Remote Access back to their personal PC’s – all in one appliance.

RHUB specializes in On-Premise Web conferencing appliances, giving users complete ownership and control of the hardware and software. On-premise appliances offer significant advantages over hosted solutions, including:

• Lower Total Cost of Ownership
• Enhanced Access Security
• No IT support required
• Integration features to enhance usability within customer environments
• Customization opportunities

RHUB’s On-Premise Web conferencing appliances are available in capacities that serve SMBs to global enterprises, and come with a one-year warranty for hardware and software. For a full listing of TurboMeeting appliances and specifications, visit www.rhubcom.com.