Posts Tagged ‘hosted services’

Long Ago George Orwell Explained Why Your Online Meetings Are Not Secure

October 7th, 2013

It is a delicate balance to raise a voice of warning without sounding like an alarmist. But as George Orwell, the author of “1984” put it, “In a time of deceit, telling the truth is a revolutionary act.” Perhaps quoting from Orwell is the best place to begin an article like this, for it was he who wrote these infamous words: “Big Brother is watching you.” This sentence was no doubt true, to some extent, in 1949, when Orwell first published his dystopian novel, but some 64 years later, Orwell’s sentiments have never rung truer.

This blog post isn’t
intended to be
inflammatory or to
sound like a bunch of
paranoid conspiracy
theory, but consider
another article from
August 2013, where
TechWeek Europe
reported that two
encrypted e-mail
services — Silent
Circle and Lavabit —
have “closed over
fears of requests from
the U.S. government
for their users’ data.”

TechWeek Europe’s writer Tom Brewster said the United States has pulled a number of communications providers into its PRISM surveillance program, in an attempt to have access to U.S. citizens’ personal data. (Interested readers can find out more about these matters by running some Google searches on “Edward Snowden,” “NSA whistleblower” and “PRISM surveillance program.”)

But setting aside the news headlines and any political affiliations you may have, take a moment to think about what this information means for everyday Web conferencing and remote support users like yourself. In short, the U.S. government (and we would argue — any talented hacker) could clearly gain access to any hosted provider’s database, giving them complete access to Web meeting details and all the Who, What, When, Where and How of your organization. And if this is true for stateside users, can you imagine what this means for international users?

By the way, if you find yourself feeling naively skeptical at this point in this article, take a gander at the surprisingly relevant advertisements that have been appearing on the sidebars of the Web pages you’re browsing. Ask yourself: How do “they” know so much about your interests? Lucky guesses? No. They know…

For all the reasons stated above, this is why RHUB recommends our secure appliance for all your Web conferencing or remote support needs. Unlike hosted services which leave your meetings exposed to the World Wide Web, RHUB’s appliances work from behind your firewall (not outside of it), giving you a much higher level of security. You can read a brief overview of these various setups here.

So, if you don’t want to risk having “Big Brother” or anybody else privy to your online collaborations, then we highly recommend that you visit our Web site and learn more about the peace of mind available from using RHUB.

To conclude with one final quote from George Orwell’s “1984”: “We shall meet in the place where there is no darkness.” And though he probably had something different in mind, one could certainly argue that Orwell’s meeting place with no darkness is RHUB. At least, we’d like to think so.

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A Few Considerations for Choosing an Effective Web Conferencing Solution.

September 24th, 2013

The lion’s share of Web conferencing users are currently relying on hosted services for their Webcasting solutions, primarily because they aren’t aware that better options exist. But first, let’s give credit where credit’s due, hosted services are generally easy to deploy, and they come in handy when you need to conduct a live broadcast on-the-go, while you’re away from the office.

Why There’s a Better Way Than Hosted Services

But hosted solutions aren’t nearly as secure as the two on-premise alternatives described below. One reason for this is because hosted services are deployed over the Internet, which leaves your company’s video Webcast content susceptible to the wiles of the Internet underworld. Now, we don’t mean to sound like alarmists, but just consider the logic of the following question: If a safer solution exists for sharing your Web conferences, wouldn’t you prefer to use that option over something less secure? Naturally.

Plus, let’s not forget that hosted solutions cost over time. As long as you’re subscribed to such a service, then you’re going to continue paying its ongoing costs. This sort of perpetual expense might not be a concern for every company, but we suspect that every smart business weighs the difference between upfront costs versus long-term service charges. Without question, the initial investment of an on-premise solution is much more cost-effective over time.

On-Premise Solutions: Better Security for a Better Price

On-premise software or an on-premise appliance both give you much more security than a hosted service. These on-premise options operate behind client-company firewalls, giving you another barrier of protection. So, what we’re talking about here is the difference between “private clouds,” which exist internally within a company, and “public clouds” or the wild and wonderful World Wide Web.

Here at RHUB, it’s no secret that we believe on-premise software is a step in the right direction, but we still believe the best option for Web conferencing is an on-premise appliance, which is what we offer with our RHUB 6-in-1 Web Conferencing Appliance. In just one appliance, your company gets Web conferencing, remote support, audio conferencing, video conferencing, remote access and Webinar capabilities. Why do we prefer an on-premise application over on-premise software? RHUB feels that the two biggest problems with on-premise software are its high upfront cost, and it is notoriously difficult to deploy.

RHUB Believes in Making Your Life Easier

Who said Webcast technologies can’t be easy? Why shouldn’t your business Webcasts be simple? RHUB believes you should save your time and energy for more pertinent “heavy lifting,” such as landing that big account or having smooth-sailing, live Webcast face-time with your family while you’re away on business. You’re far too busy — and your time is too valuable — to be burdened with a steep learning curve.

These are solely considerations of your own time, but what about the productivity of your overall organization? In 2010, a study called “The Work Design Collaborative” found that the time-consuming learning curve for implementing new technological programs took most organizations between 15 to 18 months before they began to see their productivity return. In today’s hungry business climate, that’s far too long to be out-of-commission. Obviously, an easy-to-use alternative (such as RHUB’s 6-in-1 appliance) can significantly reduce this learning curve and ease the burdens on your company’s time and money.

The Name You’ll Remember (Precisely Because You’re Not Forced to Hear It in Every Meeting)

Does it make sense for your company to pay money to create a Webcast recording only to hear the intrusive, name-dropping
advertisements of the Web conferencing service provider? It doesn’t make sense to RHUB, either. We enable you to brand your meetings with the name of your organization — not ours.

So, if you’re tired of paying relentless service charges or wrestling with a less secure system that’s difficult to use, then your friends at RHUB welcome you to prowl on over to our Web site to learn more: RHUB

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