Posts Tagged ‘increasing productivity’

Using Web Conferencing Software for Driving Sales

April 18th, 2014

In today’s competitive business landscape, it is more important than ever to engage regularly with clients while also reducing overhead costs. While sales professionals today have an array of technologically advanced tools available at their disposal, one tool that makes it possible to save time, reduce costs, and drive sales is web conferencing. When used as a tactical tool, web conferencing applications such as RHUB, make it possible not only develop prospects, but also improve customer relations and close more deals.

One of the increasing ways in which web conferencing is now being used as a strategic way to boost sales is to build and strengthen client relationships. As most sales professionals are well aware, meeting with a prospect face-to-face is an excellent way to establish trust and understanding. Unfortunately, in-person meetings can be expensive and difficult to arrange given increased travel costs and scheduling conflicts. With RHUB, web conferencing makes it possible to build customer relationships by expanding the reach of customer communications and increasing the frequency by which you can meet with clients.

Additionally, web conferencing makes the sales process increasingly flexible as well as more personalized and interactive. One of the most crucial periods during a sales cycle occurs at the beginning, when you are just becoming acquainted with the customer and developing an understanding of his or her needs. Web conferencing gives you the ability to solidify customer relationships through informal brainstorming and creative collaboration. The RHUB servers boasts an impressive array of tools that makes this process easy, including application sharing, chat, whiteboard, and annotation features. Through web conferencing, it also becomes much easier for sales representatives to qualify leads as a result of increased interaction during the early stages of the sales cycle.

As the world of business grows more competitive, the ability to deliver information in real time becomes more important than ever. Web conferencing supports this need by providing the opportunity for enhanced customer communication. While traditional phone calls and even emails may be acceptable for casual communication, when you need to deliver important information to a client, the robust HD video web conferencing capability of RHUB make it possible to communicate more effectively and faster. Unlike with a phone call, web conferencing participants are able to examine charts and graphics while viewing gestures and facial expressions to ensure a clear and accurate dissemination of relevant information.

The RHUB servers also possesses an impressive suite of document collaboration tools that make it possible for participants to view as well as edit all types of sales literature as well as agendas, contracts, and more in an efficient and effective manner. As a result, you are able to interact with clients as if you were in the same room with them without incurring significant travel costs.

Whether it is developing leads, solidifying customer relations, closing a deal, or negotiating a sales contract renewal, web conferencing provides a host of benefits that make it possible to drive sales and reduce costs.

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RHUB Web Conferencing: Increasing Productivity for Every Employee

November 22nd, 2013

Are your employees just showing up to work to collect a paycheck? Sadly, the answer is probably “yes.” According to Gallup’s “State of the Workplace Report,” released last summer, only 30% of the people interviewed said they were fully engaged with their jobs. Fifty-two percent of people said they were disengaged, and another 18% said they were actively disengaged.

How much does this matter? A lot. The same Gallup report says that engaged employees are more productive and produce work that’s of better quality. It states, “Organizations in the top decile of engagement outperform their peers by 147% in earnings per share, and have 90% better growth trend than their competition.”

(http://www.fastcompany.com/3011032/creative-conversations/gallups-workplace-jedi-on-how-to-fix-our-employee-engagement-problem)

Does this have anything to do with web conferencing? Surprisingly enough, it does. The cost of web conferencing means many employees are deprived of this critical tool. If you look at what most web conference providers charge, initially it doesn’t seem like much. One of the most popular web conferencing solutions charges $49 per month per host. Actually, when you see the annual fee—$468—that does seem like a fairly significant amount. But you may not notice that it’s even worse—that is per host. Using this provider could make the cost of multiple users prohibitive.

To make a bad situation worse, with employee turnover and tens to thousands of employees with changing passwords, manual management of each user profile at a host provider server becomes impossible. LDAP integration for auto-deployment is impossible because of security policies. No organization can expose its LDAP server to service providers outside the firewall.

The upshot? Most users of hosted web services subscribe for less than 10% of their employees. This creates an employee ghetto, with only a fraction of employees enjoying all the advantages that web conferences provide. And to return to employee engagement—if you want your employees to feel fully engaged, you need to give them all the tools they need to do their jobs, and you need to make them feel fully part of company culture.

RHUB web conferencing uses a floating license with no limitations on the number of users. No $49 per employee per month–with RHUB, everyone in your organization can use web conferencing at no extra cost. And with RHUB it’s easy—and secure—to deploy web conferencing to everyone. Using LDAP integration automates deployment. You don’t need to input every employee profile. Just set up one user credential, and all employees can start using web conferencing immediately.

Web conferencing is a cornerstone of real-time collaboration. It reduces the time wasted in travel for face-to-face meetings and makes your employees more productive and efficient. It’s a tool all employees need to have. It’s like the telephone—fundamental to efficiently running a modern office.

Don’t deprive 90% of your staff of this valuable aid. Every employee deserves access to the productivity tools he or she needs to succeed. Give us a call and let us tell you how web conferencing can increase employee engagement. Our web appliance can help your employees excel, and not just some of them. RHUB is for everyone.

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