Posts Tagged ‘Remote Access’

Best Practices Guide for Hosting a Successful Webinar

Tuesday, April 15th, 2014

Hosting a webinar is a great way to collaborate, share information, or even make a presentation when you cannot be in the same location as your attendees. Implementing the following best practices can help you to make the most of your webinar.

The most important step to ensure the best outcome to your webinar is to choose your vendor wisely. While webinars have exploded in popularity, it should be understood that not all providers are the same. With RHUB, you are able to benefit from its servers that gives you webinar capabilities as well as video conferencing, audio conferencing, web conferencing, remote support, and remote access.

In setting up your webinar, it is also important to choose the date and time with care. Mondays and Fridays are typically not the best days to host webinars. Rather than starting the webinar directly on the hour, it is usually best to begin at 15 minutes past the hour. Overall, the best times to schedule a webinar are either 10am or 2pm. This will allow attendees plenty of time to get into the office while also ensuring that they are not either on the way out to lunch or not in from lunch.

Above all, it is important to pay attention to the development of the content to be provided during your webinar. Avoid trying to cram too much information into your webinar or you may lose your audience. Do focus on keeping the message simple and allow ample time for questions.

As is the case with any live presentation, proper etiquette should also be observed. Make sure you do not join the meeting after it is scheduled to begin. Join early and allow enough time to ensure that everything is set up properly and working. It is also a good idea to allow a brief period of time to take care of housekeeping matters, such as using the chat feature on RHUB.

Surveys are a great way to obtain feedback from webinar attendees. With the RHUB `s web conferensing server, you can conduct pooling that includes multiple choice questions that will allow you to obtain valuable feedback. Polling questions can be posted before the meeting, if you like. Possible questions you might post include: What did you like most about the presentation? Would you like a sales representative to contact you?

Recording your seminar is also a great way to ensure that you have it available for future viewing. The RHUB servers allows you to record both voice as well the screen. With this option, you can choose to build a reference library of past webinars to provide to prospects and customers.

Once the webinar is over, do make it a point to follow-up with attendees to thank them for attending. It is also a good idea to include other relevant information, including the date for your next webinar.

Finally, make sure you review your webinar after it is concluded and look for areas where you might improve for your next presentation.

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Boosting Sales Presentations with RHUB

Sunday, February 9th, 2014

Face-to-face meetings have traditionally served as the cornerstone for building strong business relationships. Today, personal meetings are still a critical element in the sales process, but in-person visits are not always practical for a variety of reasons. This has proven to be particularly true as more companies expand their global reach. With the use of the RHUB appliance, companies are able to boost their sales presentations in a cost-effective and time efficient manner. Regardless of whether your customers are located on the other side of the world, using the web conferencing tool on RHUB allows you to host robust sales presentations and meetings.

In order to make the most of this functionality, it is important to keep a few tips in mind. First, remember that even though you may be hosting the sales presentation via a web conference, it is important to approach it just as you would any face-to-face meeting with your prospective client. Toward that end, make sure you have a carefully planned agenda. For instance, make sure you have a plan in place that will encourage live interaction with the prospect. One way to do this is to have questions that will prompt discussion. Additionally, attempt to avoid attempting to multitask during the meeting so that you do not have any distractions.

Using the web conferencing function on RHUB allows you to demonstrate more effectively for improved sales conversions. Traditional sales demonstrations tend to be time consuming. Furthermore, they often require you to supply prospective clients with equipment or software. All of this can extend the sales cycle as well as increase the total cost of the sale. The demo portion of the sales cycle can be reduced with web conferencing. For example, rather than providing actual copies of software, web conferencing makes it possible for the prospective client to benefit from real time interaction with the software without the need to actually install it.

Additionally, the remote access function allows prospects to control the software remotely so that they are able to try all of the functions immediately. You can even help to guide them through to ensure they do not miss any of the key benefits. Any questions that the prospect may have are answered immediately rather than later, thus giving the prospect time to cool off and put off making a purchasing decision. In fact, deals can be closed in a much faster manner using web conferencing by actually walking the client through the entire purchase process to ensure the sale does not become a victim of cart abandonment.

The RHUB appliance also offers both an integrated audio conferencing service as well as video conferencing, both of which can be used to boost the impact of sales presentations. With the integrated audio conferencing service, users gain the benefit of dial-in numbers in 27 countries, making it possible to truly expand the global reach of your business. Additionally, with the video conferencing function, it is possible to gain critical social effects, thus benefiting from true client integration and interaction.

Improving your bottom line is naturally an important goal of your business. The best way to do that is to increase your number of customers and successful sales. By investing in the RHUB appliance, you gain the benefit of knowing that you can host impactful sales presentations at any time. The sales resulting from a single presentation held via the web conferencing function of the RHUB appliance could easily pay for your investment.

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How You Should Monitor Employee Desktops with RHUB

Tuesday, January 28th, 2014

Monitoring the computer activity of employees has become increasingly common among many businesses. There is certainly good reason to do so, as Internet access is associated with a number of risks that could leave your business vulnerable. Employee surveys have revealed that approximately 70 percent of employees who have access to the Internet at work have gone online for personal reasons at least once. While occasionally going online at work might seem rather harmless, it can lead to reduced productivity, the loss of confidential information, and exposure to dangerous downloads.

The prevention of time wasting is certainly one reason to keep tabs on your employees’ desktops, but most businesses do so in order to ensure that confidential information or files are not leaked. This can be particularly true in the case of sensitive financial information. Monitoring employee desktops can also help to ensure that your employees are not putting your company at risk by viewing questionable materials, including pornographic materials, online while at work. In addition to being inappropriate, viewing such materials in a professional environment could result in a sexual harassment incident if it is noticed by another employee who is offended.

Monitoring online activity also helps to protect your business from infiltration by hackers. It is not uncommon for hackers to attempt to enter the network of large businesses in order to obtain confidential financial data. By monitoring online usage, you can help to dramatically reduce the risk of an illegal entry in your company’s database.

The same is also true of virus prevention. While the Internet has significantly transformed the world and opened a world of possibilities, it can also be a dangerous place without adequate protections in place. The erection of firewalls can provide some protection from the transmission of viruses to your company network. Monitoring employee activity online can provide further backup support to protect your network from becoming the victim of a nasty virus.

Chatting with friends through instant messaging and clicking around the Internet can be not only addictive but also a time sink. As a result, it can rapidly consume productivity within any business. By keeping an eye on the activity of your employees, you can ensure that they are actually working and not wasting time online while they are on the clock.

With the RHUB appliance, you gain the ability to monitor your employees’ desktops in an efficient manner. Along with monitoring employee desktops, the RHUB appliance also allows you to control and record activity. In order to take advantage of this ability with RHUB, you simply need to log into the employee’s computer as an administrator user. Install the meeting client and schedule a meeting via remote access. Ensure that the checkbox to hide the meeting is checked and then log out. From this point, you will have the ability to monitor as well as control and record the activity of that computer from any location and at any time.

The monitoring can be recorded also. The recording can be used for reference when needed.

Regardless of your industry, online security is critical. By taking advantage of the ability to monitor your employees’ online activity with RHUB, you can limit your company’s liability and boost productivity.

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The Benefits of RHUB 6-in-1 Web Conferencing

Tuesday, January 14th, 2014

Significant shifts are currently taking place in the web conferencing market as new services emerge. Additionally, the emergence of smartphones, tablets, and other web-enabled mobile devices has proven to be a strong boon for the industry. Increasingly, more companies are now demanding robust web conferencing services as part of a desire to implement more efficient collaborative tools amongst dispersed workforces.

One of the biggest challenges facing companies today is the ability to connect with employees and partners outside its premises. RHUB 6-in-1 web conferencing provides the distinctive opportunity for solving this issue in an efficient and cost-effective manner.

Web Conferencing

Web conferencing provides the opportunities for remote workers in even far-flung locations to remain fully engaged. Along with participating in meetings with other team members, workers are also able to communicate more effectively with supervisors. Irrespective of location, employees are able to receive information in real time. Along with providing the ability to collaborate interactively, web conferencing also offers the opportunity to give sales presentations and product demos without the need to travel.

Remote Support

In the past, training and resolving technical support issues has proven to be a challenge for businesses. Through the use of remote support, one click is all it takes after an attendee is signed in to obtain control of a desktop. Additionally, companies can take advantage of the opportunity to invite additional colleagues to join support meetings for the purposes of collaborating to resolve issues or even train new staff in remote locations.

Audio Conferencing

Audio conferencing is certainly not a new introduction to the world of technology; however, with RHUB audio conferencing services, users are able to benefit from two TurboConferencing service modes. Hosts never need to pay fees through the free audio conferencing, resulting in unparalleled cost savings. The option to use a paid audio for individual meetings is also available. With TurboConferencing, traditional telephones are integrated with VoIP, video conferencing, and web conferencing for unrivaled remote communications options.

Video Conferencing

With multi-point webcam based video conferencing, up to 15 webcams can join a conference. During the conference, attendees and presenters are able to take advantage of a robust array of tools to make collaboration easier and more productive, including chat functions, file transfer, and a whiteboard for drawing.

Remote Access

Remote access provides the opportunity to access your home or office PC from any location at any time. No longer do you need to be concerned about leaving important files or presentations behind.

Webinar

A webinar function offers the ability to provide online seminars without a download of any kind. Additionally, hosts are able to completely manage webinars as well as accept online registrations for greater timesaving convenience. Presenters are also provided with the ability to post multiple-choice questions and collect feedback from attendees.

An increasing number of employers as well as employees now support web-based communications compared to traditional options. Among the biggest reasons for such increased demand is the need to stay connected when collaborating on a project. RHUB 6-in-1 web conferencing solutions make it possible to accomplish more in less time from locations around the world.

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RHUB Web Conferencing and Fine Wine

Monday, November 11th, 2013

Immediate gratification is wonderful. It takes just a minute to load the complete works of William Shakespeare onto your iPhone. War and Peace? There it is on your eReader, in much less time than it would take to pick the book up in a bookstore and carry it to the cash register.

Then there are the things that take a little more time. Dreaming of driving a Bentley? The wait time is about eighteen months. Want to buy a cabernet sauvignon from Schrader Cellars of California? There are 8,000 people ahead of you on the waiting list. If you want to dine at Noma in Copenhagen, they take reservations once a month. They estimate that 20,000 people try to get reservations that day.

Which brings us to web conferencing software. Most hosting service companies offer software that downloads immediately without the need of hosting the service yourself. We have to admit, we’re not going to be able to give you gratification that fast. We’re not just selling a download. We’re selling a physical product. Because of that, it’s going to take us a few days to get your appliance to you. But, like a fine wine, it’s really worth the wait. Here are just a few of the advantages that our product provides.

Security. You have the appliance physically on your premises, where your company firewall can provide protection for internal meetings while allowing external meetings. Hosted conferences are open to anyone with a meeting ID and a password. Our appliances can create VPNs and restrict access to authorized locations for internal meetings. Transmissions are protected by SSL and proprietary security. The security our appliance provides is second to none.

Remote support and more. The RHUB appliance is a wonderful and versatile machine, and it provides more than just web conferencing. Remote support permits remote control of computer, very useful both for long distance diagnosis and instruction. Remote access permits you to access your home computer from anywhere.

Ease of use. Really. Initial set up of the appliance takes about twenty minutes, and it’s a one-time only task. And it’s simple to set up a conference. View-only attendees don’t even need to download anything.

Affordability.
When you look at the numbers it’s astonishing. It takes only 3 – 10 months to pay off our appliance compared with monthly subscription fees to hosted service providers. For a detailed price comparison, see http://www.rhubcom.com/v4/web_conferencing/web_conference_comparison.html. More importantly, it uses a floating license so that every employee in your organization can benefit from the productivity tool.

And as with some fine wines, the excellence is obvious. Video quality and sound quality are superb. We’d be happy to provide you with screenshots demonstrating just how superior our video quality is compared to that of some of our competitors.

Like more information? We’d love the opportunity to discuss our product. We think you’ll agree, some products just stand out from the crowd, and RHUB is unique among web conferencing solutions. And best yet—using our state-of-the-art web conferencing tool can help make your next web presentation state-of-the-art.

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