Posts Tagged ‘remote desktop’

Benefits From Monitoring Employees` Desktops By Using RHUB And Proper Way Of Doing It

January 8th, 2015

Monitoring employees` desktop computer activities has been an often practice in many companies. There are some positive reasons why to do it, as the Internet access brings many risks that can potentially harm the companies. Some researches show that almost eighty percent of the employees use their work computers for personal and private reasons. If it is done occasionally, it cannot harm the company but if it as an often practice then the workers may become less productive. It also can lead to losing some sensitive work related information, or catching dangerous viruses that can damage the computer and its data.

RHUB is a good way to observe your employees, and to record and control all of your employees’ activity on their computers. This way you will prevent potential damage of losing sensitive and confidential information. With RHUB you can even monitor your children`s activity on the computers.

Monitoring your employees` desktops is beneficial as it ensures that your employees are not putting the company at big risk by viewing or downloading questionable files. Also, by monitoring the activities you can protect your company from hacker attacks and stealing of personal information. Hackers usually attack the networks of the companies, seeking personal information and financial data. If you monitor the computer activity, you can prevent or reduce the risk of the network attacks.

By monitoring the computer activity of your employee you can also see whether he does something that may sabotage your company. If you suspect that he is a problematical person or does not act well on his workplace, then by monitoring his activity you can possibly prevent loss of confidential information. You will also prevent cyber attacks, and will collect information about the degree of the risk your company is being exposed to. By collecting this information, you can create risk management system that will act accordingly in the future.

RHUB efficiently monitors employees` desktops and you can easily control and record the activity of your workers. How does RHUB work? You just log in to an employee computer as an administrator user. After that you should install the TurboMeeting client and schedule a meeting by a remote access. Check the “computer” field and name it like your employee, then log out. From that moment on, you can easily monitor, control and record the activity on that particular computer at any time and from any location that has an internet access.

The ID and password are making sure that the security is at the highest level. If you make an appointment for an internal meeting by checking “only people from my network”, the security will be further raised by the firewall. This will block anyone from outside the firewall to access the computer.

No matter what industry does your company belong, you should always invest and make sure that the online security is at the highest level. By using RHUB and taking the advantages that it provides, you can ensure your employees` productivity and limit the risks for your company.

  • Share/Save/Bookmark

Use RHUB Remote Support Servers to Reconnect Automatically and Reboot a Remote Desktop

December 8th, 2014

When you support and manage a large number of computers, it is important that you be able to gain remote access to those computers. Remote access can make your job much easier while eliminating numerous hassles. Prior to the availability of remote software, providing assistance for computers that you managed would often mean either making a trip in person or spending hours on the phone trying to walk the other person through the process. In such situations, RHUB remote support servers are an ideal solution for providing remote access.

With RHUB remote support servers, it is possible to provide assistance for any number of computers in a remote manner directly from your computer using the Internet. You can also use your iPhone or iPad to gain remote access. Support can be sent as well as received with the RHUB remote support servers.

The Reboot feature from RHUB gives you the ability to restart a remote computer and then pick back up from where the session left off. Since there is no need to re-initiate the support session, you gain the ability to resolve problems in a much faster manner. Additionally, as RHUB allows you to support multiple systems at the same time, you are able to work on a secondary session while the remote desktop is rebooting. This can prove to be a tremendous time-saving feature that helps you to work in a more productive manner. Since you are able to do all of this remotely, there is no need to waste time and financial resources in traveling to the attendee in order to perform necessary tasks.

Furthermore, you can also take advantage of the opportunity to reboot in Safe Mode if you should need to troubleshoot and diagnose networking problems or even remove spyware from the computer. RHUB allows you to reboot into Safe Mode. With many routine support activities, including software updates, program installation and system changes, you are typically required to reboot the remote desktop, often multiple times.

There may also be some situations in which the attendee is simply not able to be present at the system for the duration of the support session. In the past, this could prove to be problematic, as the host may find it necessary to reboot the computer at some point during the support session. With RHUB, all that the host needs to do to reboot the attendee computer is simply click the Reboot button. Next, he or she would choose the reboot mode: “Reboot” or “Reboot to Safe Mode,” as shown below.

 

As you can see, RHUB remote support servers can provide an array of benefits while helping you to work in a faster and more productive manner.

Are you interested in learning more about RHUB remote support server features? If so, give us a call at 1-866-758-0984 or email us at sales@rhubcom.com to find out more about RHUB remote support servers.

  • Share/Save/Bookmark

Use RHUB Remote Support Servers to Reconnect Automatically and Reboot a Remote Desktop

November 13th, 2014

When you support and manage a large number of computers, it is important that you be able to gain remote access to those computers. Remote access can make your job much easier while eliminating numerous hassles. Prior to the availability of remote software, providing assistance for computers that you managed would often mean either making a trip in person or spending hours on the phone trying to walk the other person through the process. In such situations, RHUB remote support servers are an ideal solution for providing remote access.

With RHUB remote support servers, it is possible to provide assistance for any number of computers in a remote manner directly from your computer using the Internet. You can also use your iPhone or iPad to gain remote access. Support can be sent as well as received with the RHUB remote support servers.

The Reboot feature from RHUB gives you the ability to restart a remote computer and then pick back up from where the session left off. Since there is no need to re-initiate the support session, you gain the ability to resolve problems in a much faster manner. Additionally, as RHUB allows you to support multiple systems at the same time, you are able to work on a secondary session while the remote desktop is rebooting. This can prove to be a tremendous time-saving feature that helps you to work in a more productive manner. Since you are able to do all of this remotely, there is no need to waste time and financial resources in traveling to the attendee in order to perform necessary tasks.

Furthermore, you can also take advantage of the opportunity to reboot in Safe Mode if you should need to troubleshoot and diagnose networking problems or even remove spyware from the computer. RHUB allows you to reboot into Safe Mode. With many routine support activities, including software updates, program installation and system changes, you are typically required to reboot the remote desktop, often multiple times.

There may also be some situations in which the attendee is simply not able to be present at the system for the duration of the support session. In the past, this could prove to be problematic, as the host may find it necessary to reboot the computer at some point during the support session. With RHUB, all that the host needs to do to reboot the attendee computer is simply click the Reboot button. Next, he or she would choose the reboot mode: “Reboot” or “Reboot to Safe Mode,” as shown below.

As you can see, RHUB remote support servers can provide an array of benefits while helping you to work in a faster and more productive manner.

Are you interested in learning more about RHUB remote support server features? If so, give us a call at 1-866-758-0984 or email us at sales@rhubcom.com to find out more about RHUB remote support servers.

  • Share/Save/Bookmark

RHUB Remote Support Servers Are a Great Remote Support Solution

November 6th, 2014

An efficient support center relies on the use of remote desktop software, which allows users to tap into a remote computer and even control it from a remote machine. Remote desktop software offers an array of benefits and exceptional functionality. Even so, it requires time and skill to be able to utilize it with confidence.

Earlier this year, the remote support community was shocked when LogMeIn announced that they would no longer be offering their free service. Despite the fact that the service had been available for ten years, LogMeIn abruptly switched to a paid-only service. Users who had relied on the service for remote control, systems, management, file sharing, business collaboration and data backup were naturally outraged. Media sites even criticized the company for making such a quick change. With the end of the free version of LogMeIn, former users have naturally wondered what their next step should be. Should they pay to continue using the service? Should they go back to trying to provide service over the phone?

It is little wonder that former users were so outraged. Remote desktop support has become increasingly important as technology has continued to grow and evolve. Whether it is troubleshooting a computer issue from a distance or retaining the ability to access critical documents from a remote location, remote desktop support makes it possible to conduct business in a more efficient manner. With LogMeIn shutting the door on numerous clients, questions naturally arose as to potential available solutions.

RHUB remote support servers offer a solution to such questions. RHUB is designed to act as an ideal solution for remote support. Whether you need to assist customers or technology-challenged family and friends over the web, RHUB gives you the ability to do it all. With RHUB, you are able to take control of the other party’s keyboard and mouse remotely. You are able to see everything they see on their screen, via your screen. This makes it possible to efficiently handle a variety of issues without the need to ever leave your location.

If you are searching for an on premise deployment remote support solution, RHUB offers the opportunity to sign up for a free account and then download the software to your device. Users are able to try the software on Windows, iOS, or Mac. Unlike other software trials, there are no limits regarding the number of times that you can download the software. In addition, you are not limited to the number of computers on which it can be installed.

With RHUB remote support server, you have access whenever and wherever you need it. Furthermore, it is available for completely private use.

To learn more about RHUB, browse our user guide, check out our product description or sign up for a free account, call us at 1-866-758-0984. Our support team is always available to assist you in getting started or answering any questions that you may have. Email us at support@rhubcom.com

  • Share/Save/Bookmark