Posts Tagged ‘RHUB’

How RHUB Helped AltaPointe Health Systems Support Multiple Locations

January 13th, 2015

AltaPointe Health Systems is a company providing high quality behavioral health services that are focused on promotion of recovery and wellness. They are offering their services in several counties in Alabama and it seems that their business is expanding more and more. AltaPointe was founded about 60 years ago and today they are the largest regional community behavioral health provider in Alabama. They currently have a staff of 1.100 clinical and non-clinical members. One of the main reasons why AltaPointe is so popular and why the number of people using their service is constantly increasing is the fact that they are following the latest trends in both medicine and technology.

As mentioned before, AltaPointe operates in several counties in Alabama so it is no surprise why they have multiple sites. All these sites need IT support. They have tried using Virtual Private Networks but it turned out that this solution won’t work because it was working very slowly. The reason behind that were certain bandwidth problems. Besides the need for remote support, they needed desktop sharing and web conferencing in order to conduct efficient training sessions. Since this is a large company that constantly hires new employees they need a lot of staff training and these personnel usually comes from different remote locations. This was a really costly activity because they were losing both time and money for travel reimbursement.

All these things have changed once AltaPointe Health purchased a RHUB TM500 Real-Time Collaboration Hub. This RHUB product comes with five meeting rooms and support for 20 users. The TM500 component can conduct multiple, concurrent training and remote support sessions. TurboMeeting allows remote support and web conferencing. Thanks to the appliance of TurboMeeting the staff at AltaPointe had the chance to engage in remote support activities that are not different from those they had for web browsing. All the problems they had with the VPN solution including bandwidth problems were gone. Establishing remote connections was flawless and they didn’t waste time on reconnections or lost connections. The only thing an attendee needs is ID information and link. Once they fill this information they will be connected in the same moment.

Of course, one of the biggest benefits of RHUB TM500 Real-Time Collaboration Hub for AltaPointe can be seen in the training costs. The training cost was significantly reduced. New employees didn’t have to lose time by traveling to a certain location where they can get proper training. The company on the other hand didn’t have to pay for travel reimbursement. This means that thanks to RHUB they were able to increase productivity and efficiency too. Since the server supports presence of many attendees at once the training process runs quickly and without any delays. It is no wonder why all of their remote sites use TurboMeeting appliance. The remote support and web conferencing are working all the time. The installation process was fast and went without any problems. On top of that, the software is constantly upgraded for even better performance.

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Benefits From Monitoring Employees` Desktops By Using RHUB And Proper Way Of Doing It

January 8th, 2015

Monitoring employees` desktop computer activities has been an often practice in many companies. There are some positive reasons why to do it, as the Internet access brings many risks that can potentially harm the companies. Some researches show that almost eighty percent of the employees use their work computers for personal and private reasons. If it is done occasionally, it cannot harm the company but if it as an often practice then the workers may become less productive. It also can lead to losing some sensitive work related information, or catching dangerous viruses that can damage the computer and its data.

RHUB is a good way to observe your employees, and to record and control all of your employees’ activity on their computers. This way you will prevent potential damage of losing sensitive and confidential information. With RHUB you can even monitor your children`s activity on the computers.

Monitoring your employees` desktops is beneficial as it ensures that your employees are not putting the company at big risk by viewing or downloading questionable files. Also, by monitoring the activities you can protect your company from hacker attacks and stealing of personal information. Hackers usually attack the networks of the companies, seeking personal information and financial data. If you monitor the computer activity, you can prevent or reduce the risk of the network attacks.

By monitoring the computer activity of your employee you can also see whether he does something that may sabotage your company. If you suspect that he is a problematical person or does not act well on his workplace, then by monitoring his activity you can possibly prevent loss of confidential information. You will also prevent cyber attacks, and will collect information about the degree of the risk your company is being exposed to. By collecting this information, you can create risk management system that will act accordingly in the future.

RHUB efficiently monitors employees` desktops and you can easily control and record the activity of your workers. How does RHUB work? You just log in to an employee computer as an administrator user. After that you should install the TurboMeeting client and schedule a meeting by a remote access. Check the “computer” field and name it like your employee, then log out. From that moment on, you can easily monitor, control and record the activity on that particular computer at any time and from any location that has an internet access.

The ID and password are making sure that the security is at the highest level. If you make an appointment for an internal meeting by checking “only people from my network”, the security will be further raised by the firewall. This will block anyone from outside the firewall to access the computer.

No matter what industry does your company belong, you should always invest and make sure that the online security is at the highest level. By using RHUB and taking the advantages that it provides, you can ensure your employees` productivity and limit the risks for your company.

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3 Main Features To RHUB Web Conferencing Solutions

January 1st, 2015

RHUB Communications Inc. is one of the most popular web conferencing and videoconferencing systems in the world. They are offering different types of conferencing solutions. The RHUB server is known for its flexibility and outstanding value and it is characterized by 6 real time collaborations and applications in one server – web conferencing, webinars, remote access, remote support, audio conferencing and video conferencing. One of the main reasons why RHUB is so popular is the fact that users can start their webinar or interactive meeting with only few clicks. The interface is user friendly and even those who don’t have experience in this field will understand how this server works in a matter of minutes. In addition, they can always use the guide provided by RHUB. As we have mentioned before RHUB 6-in-1 server comes with many features and each of the applications has independent features. We will now focus on the 3 main features to RHUB Web Conferencing solutions.

1. RHUB doesn’t require any kind of software

There are many web conferencing solutions which require downloading special software in order to watch the webinar/seminar. This is not the case with RHUB web conferencing solution. If you have made a plan and prepared a seminar you should start it. Your invited attendees can join your seminar in a matter of seconds. They don’t need to download any kind of software if they want to participate on the seminar. What makes RHUB even better is that attendees can use any platform to join the seminar – PC, Mac, Unix, Linux, iPhone or iPad. They will get full access to all the features no matter what platform they use. In other words, this means a guaranteed attendance.

2. RHUB allows hosts to collect emails

One of the main reasons why people decide to host free seminars is the chance to build a list of potential clients/customers. In this way they can significantly improve their brand’s awareness and eventually increase sales. With the help of RHUB, the host of the meeting can (they don’t have to) require information from attendees before they join the meeting. Of course, by information we mean email. Once the host requests a meeting report they will get the email addresses of all attendees. Those who know how to use an email list in the right way will certainly find this feature very useful.

3. Privacy protection

Web conferencing through RHUB is known for another thing – safety and security. The creators of this server have implemented the latest technology in this field. But what makes RHUB server even better is the real-time privacy protection feature. In case an application accidentally opens over the application that is shared at that moment the meeting session will be paused until the host removes it from the area that is visible to the attendees. This is an excellent protection in cases of such accidents or even in cases of viruses and malware.

Remember that these are only some of the features that RHUB Web Conferencing has to offer.

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RHUB Can Help You to Resolve Meeting Failures – Quickly and Easily

December 9th, 2014

Web conferencing has now made it much easier to conduct meetings from your location without the need to travel, thus saving time and money. But, web meetings can sometimes present challenges that can make it difficult to communicate effectively. There can be many reasons why you or the person you are trying to communicate with may not be able to effectively get into a meeting. When that happens, it can quickly destroy the meeting and put an end to the productivity you were trying to achieve. If you were trying to conduct a sales meeting with a client or prospect, it can also leave a bad impression and delay the sales process.

One of the most common reasons why many people are not able to get into a meeting is because IT locked down their computer and now they are not able to join a web meeting without downloading software. While you really can’t blame the IT department, after all, they are only trying to do their job, it does not make the situation any less frustrating.

Furthermore, that is just one example. The reasons for not being able to join a web meeting are numerous. Other common reasons include that it is just too difficult to use. No one wants to sit around struggling while trying to get a meeting set up to attend. The reality is that the longer it takes to join a meeting, the less likely it is that the person will actually join the meeting. After all, the goal of a web meeting is to be more productive and save time.

All of these issues are areas where RHUB can help. With our no download mode, we make it possible to host web meetings without needing to download anything at all. This effectively resolves situations where your IT department has put you on lock down and now you are not able to download the software necessary to join.

Our no download mode also helps to improve ease of use. All that you need to do is email the link to the meeting along with the meeting ID and someone can join your meeting in 10 seconds. That’s all there is to it. If you’ve had people in the past who have been hesitant to attend a web meeting because they think it will take too long to get set up or because they are concerned it will be too difficult, this can be an ideal solution.

When you show your associates and clients how fast and easy it is to attend a web meeting, you will also be demonstrating that your company is on the cutting edge of technology. It’s a great way to boost your brand’s reputation while also working in a more effective and productive manner.

Are you excited to learn more about RHUB and how we can help you to be more productive with no download web meetings that only take 10 seconds to set up? If so, contact us at 1-866-758-0984 or email us at sales@rhubcom.com for a demo.

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Better Support Means Better Meetings with RHUB

December 9th, 2014

Do you know how far back your vendor supports your operating system? We have recently found that some of the competition has actually dropped Vista and XP support. If you happen to still have one of these older systems, or some of your meeting participants have one of these systems, you could discover that a lack of support can end up being quite a problem when you are trying to get all of your attendees into a meeting.

Many times, we often do not stop to think about the level of support that is provided until that support is actually needed and then it becomes apparent rather quickly how important support actually is. This is something we understand all too well at RHUB and strive daily to ensure that our clients have everything they need to work in the most efficient manner possible. In fact, this is precisely why we still provide support for older systems, including XP and Vista, even while a lot of the competition has dropped support for those systems. We understand that there can be many reasons why you still might be working with an older system and do not think that you should be punished because of it. As a result, regardless of the system that you or your participants may be using, we will be able to do everything possible to get all of your attendees into a meeting.

We understand that when you are ready to begin a meeting, you need to begin it right away. Any delays can result in the need to reschedule the meeting and could also result in lost sales opportunities. This is your reputation that is riding on the line. By supporting the greatest number of platforms, we are able to provide you with the best opportunities for making your meeting a success.

Furthermore, if you should ever have any questions or experience any problems in getting logged into a meeting, you can always count on our robust support team to assist you. With the right web conferencing software, it is possible to conduct a meeting with coworkers, employees or customers just as if you were in the same room with them. We help to ensure that this type of functionality is never compromised in any way. With RHUB, you can count on a seamless, easy-to-use experience that will get you connected to your meetings quickly. If you should happen to have any problems, we are always here, giving you the support that you need.

Would you like to learn more about RHUB and the deep level of support we can provide? If so, call us today at 866-758-0984 or email us at sales@rhubcom.com for a quick demo.

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