Posts Tagged ‘video conferencing tips’

Some few little Tricks to build trust over Video when using TurboMeeting

September 18th, 2017

Researches give evidence that video conferences are slightly less effective than real in-person contact in building trust. According to a study of the University of Michigan, video conferencing comes second in the descending list of the effective forms of communication for building trust, while in-person contact still holds the first place.  The worst result is for text-messaging and emailing which stand in the far four position. Audio conferences fall half-way, by positioning themselves in the limbo of the third position.

What is there behind these results? It seems that the main problem with communicating and building trust is the loss of information that is implied in the usage of these media. For example, both visual and audio communication gets fatally lost in text-chatting. Unfortunately, some important data like the tone, inflection, peaks and accents of voice, the facial expression of the speaker, his possible frowning, and any other facial movements, are basilar pieces of information for our brains, in order to decide whether our interlocutors deserve our trust or not. In their researches, Gill and Gergle found out the importance of eyecontact. When it is poor, the result is more labored conversations and difficulties in turn-taking.

An effective strategy to tackle with these issues is to compensate the loss of information that is implied in video conferencing in some way. When using TurboMeeting for video conferencing, it is then important to follow some few best practices that have been developed expressly for this purpose. First, it is obviously important to keep eye contact with your interlocutor in order to avoid seeming untrustworthy. But there are others.

1 – Smile. Not only does smiling increase life expectancy, but it also affects trust, as it induces positive feelings. Some tests have been made about a possible link between trust and genuine smiling. The results are positive: it is proved that actually smiles increase trust.

2 – Walk or move your arms. Professor Erin Meyers advices that walking or moving your arms can improve the sound of the message, as it helps to regain “the interpersonal or persuasive edge” that is often lost through the video medium.

3 – Use more explicit verbal assents and positive emotion words. According to the researches of Gill and Gergle, this is a quite effective way to show willingness to cooperate that is used by conference groups.

4- Provide a work-style/personality profile. According to a group of scientists (Rusmann et al) , this trick speeds up the process of assessing trustworthiness.

If you are interested in virtual workplaces and the new techniques to manage distant teams, you are going to find further resources on R-HUB`s blog at http://www.rhubcom.com. It is also possible to enjoy a free trial period of 30 days of R-HUB`s video-conferencing products like TurboMeeting.

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The Secret to have an Excellent Video Conferencing Presence Explained

June 30th, 2017

Make eye-contact, keep control of non-verbal messages, adjust your camera angle properly, and check the background. These are the four main tips to keep in mind to have an excellence presence during your video conference.

Solutions like R-HUB`s TurboMeeting (http://www.rhubcom.com) assure speakers the necessary technology for seamless, top quality HD video conferences through which they can present their services and products or collaborate with remote teams. However, the human side of the affair is still important. So, how to behave in front of a cam? You will have no worries, if you simply follow these four basic tips that every smart speaker knows.

First, prepare the background.

Is the space behind you ready for your video-conference? Remember that the attendees will be able to notice every object around you. Some details, like a background window with a view or a TV device, could distract your audience much more than you expect. This is the reason why it is advisable to have just a white wall behind, so that the participants to your conference keep focused on your words and your presentation.

Second, adjust your camera angle of view.

Your camera angle of view must be never neglected, as it decides how you will be seen by your conference participants. Set your camera at your eye level, in order to avoid the so-called “video giant” effect, or, even worst, broadcasting your nose in the foreground. Remember that your pc cam is not automatically adjusted for the best user experience, so it is necessary to do the job manually before the conference begins.

Third, make eye-contact.

Eyes are the mirror of the soul in both real and virtual life. When eye-contact between the speaker and its audience is missing, the message that is commonly understood is an utter lack of interest. This is the reason why every communication manual suggests that you should look for eye-contact during a presentation. In a video-conference, it is sufficient to look directly into the camera lens. Yet counter intuitive, this movement will come across as direct eye-contact with your participants.

Fourth, keep control of your non-verbal messages.

A camera captures everything in its field of view, including your gestures and involuntary movements. In other words, your non-verbal messages will get clearly visible to your audience. So, it is important to be aware of one’s own facial expressions. Keep the mobile and every messenger shut downs, as every time a message pops up, you put on an involuntary facial expression that signals this new event to the participants to your conference. For the same reason, it is a good idea to show only your face and shoulders during a conference, as your arms and hands are two powerful means for non-verbal communication. Take also care of your hair dressing and clothes, and do not try to fulfill several tasks at a time: it would convey the message that you are neither paying attention, nor taking care of participants, which is always too bad.

In conclusion, video-conferencing can be really helpful as communication tool, at the condition to know its basics and respect some ground rules. It isn’t that difficult, after all; read again these four tips, and you will be ready for your first close-up!

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3 Important Tips to Choose the right Video Solution for Video Conferencing

October 4th, 2016

It must be scalable, easy-to-manage and able to assure your staff a great user experience. These are the 3 important tips that you must never forget when it is time to choose the right video solution for video conferencing.

Video conferencing systems have become tools which are highly integrated with smartphones, telephones and other UC solutions. This is a great opportunity, but also a big problem, as your conferences is going to be seen through many different devices that have many different types of screens and screen-resolutions. Other important points to consider are the complexity and the cost of technology. All that makes the choice of the right video solution for video conferencing very daunting. Let’s see 3 useful tips that can be really helpful.

1.) Think long term

When you buy a video conferencing solution, keep in mind that you are getting something that you are going to utilize not only today, but also tomorrow. For this reason it is important to have a scalable product that can be easily adjusted to the changing needs of the moment. For example, a conferencing and collaboration solution like R-HUB HD Video conferencing servers provides you with a highly scalable and inexpensive technology that will allow your company to meet future demand expansions or contractions with ease.

2.) Buy something easy to manage

You need a video conferencing solution, not an IT nightmare that needs a whole team of experts to get fixed at every moment. Today, there are on the market some plug-and play-devices that are quite easy to install and configure, why not use them? The same for maintenance, there are some video conferencing servers that are self-updating, for example. The age of the big, noisy and complicated machinery is over. Don’t be the only one that still goes by train when everybody travels by airplane.

3.) Check for user Experience

A video conferencing solution should be robust and flexible enough to make everyone in your organization feel comfortable with it, no matter where they are or what device they are using. This is the most important point. Remember, are they humans those who are going to use your video conferencing system in the end. Even the most technophobic and clumsy member of your staff should be able to use it.

If you are interested in video conferencing, you are going to find more materials on R-HUB’s web site http://www.rhubcom.com. It is also possible to get a free trial of their video conferencing products.

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