Posts Tagged ‘Video Conferencing’

6 Interesting Stats About Desktop Video Conferencing for Business

March 26th, 2015

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Are you considering upgrading to a desktop video conferencing solution in your business, but want to be sure you have all of the relevant facts and details before doing so? Making the decision to upgrade is an important decision and is not one that should be made without understanding how your business can benefit. Below are six stats about desktop video conferencing of which you should be aware in order to make a more informed decision:

  1. Increased Connectivity. When working remotely, 87% of desktop video conferencing users report feeling more connected to their teams and colleagues. Connected teams are able to benefit from a clear understanding of work tasks and thus are able to work more efficiently, which can drive increased productivity.
  2. In-Person Communication. While important, verbal communication only accounts for 35 percent of all communication. For this reason, there are numerous occasions when picking up the telephone simply is not enough. In order to truly understand and relate to one another, we must be able to see facial expressions. Desktop video conferencing provides face-to-face communication without the need to be in physical proximity with one another. As a result, even when teams are in different geographic locations, they can still benefit from in-person communication.
  3. Elimination of Need to Travel for Face-to-Face Communication. 95 percent of working professionals believe that face-to-face communication actually improves the quality of communication. By deploying desktop video conferencing solutions, it is possible to enjoy face-to-face communication from any location without the need to travel.
  4. Effective Alternative to Inability to Meet in Person. 54 percent of professionals think that if you are not able to meet in person, desktop video conferencing is the next best thing to meeting in person. This number is more than double the percentage of people who believe that telephone calls are the most effective form of communication.
  5. Complements Smartphone Technology. By the year 2016, 70 percent of video conference calls will be made from mobile devices. In the smartphone age in which we now live, mobile devices are increasingly chosen over standard PCs. As mobile technology continues improving, more people will opt to use their smart-phones for making video conference calls.
  6. Ability to Work from Alternate Locations. 94 percent of workers believe that they would be able to work better from home. Desktop video conferencing offers an effective communication solution that makes it possible for people to work from any location they choose, whether that is a home office, local café, or even their dining table.

As you can see, all of the most current statistics indicate that desktop video conferencing will be an increasingly popular and vital tool for business communication in the years to come. If you are considering upgrading to a desktop video conferencing solution and would like to experience desktop video conferencing for yourself, we invite you to sign up for a free trial with the R-HUB desktop video conferencing solution at http://www.rhubcom.com

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Will A Web Conference Solution Pick Up Background Noise?

March 12th, 2015

Web conferencing solutions are one of the best ways to bring a group of people together to share and collaborate. No matter how big your business or group is, you’ll want to take every step possible to ensure everyone can communicate in an effective manner. Part of that process is using tools that provide quality sound. When choosing and using web conferencing tools, be sure you choose a solution that allows you to maintain quality sound throughout its use. With the right software, the right tools, and a bit of organization, you’ll minimize the risk that background noise impacts your call.

How to Ensure a Smooth Web Conference Happens

To ensure everyone on the web conferencing experience is able to get the best communications and connectivity, there are a few things you’ll need to do first.

#1. Choose a High Quality Web Conferencing Solution

Not all products are the same. Some are inferior and less effective in terms of creating a solid connection and good sound quality. In short, you’ll want to use the right company to set up your communications. Doing this is going to ensure you get the best level of service from the provider. Be sure the company offers:

  • Good sound quality
  • Good image quality
  • Versatility to allow computers and/or phone communication
  • Can handle as many webcams as you need
  • Offers simple-to-use features

Once you know this is in place, you’ll want to take a few extra steps to ensure the communication continues to be good.

#2. Ensure Your Noise Level Is Low

Depending on how you set up the conference, you may be speaking from your location over the phone or Internet to others at the presentation. In this type of situation, you’ll want to make sure you are in a good area that’s quiet. You’ll want to ensure your Internet connectivity is good. And you’ll need to ensure any background noise at your office is minimized. If you are using microphones or phones, be sure the sound quality on these devices is good, too. Do this before you log in for your web conference.

#3. Mute the Guests Out

The final step to ensure there is no background noise during your web conference is to mute out everyone else. There are generally two options here. First, you can have your guests who will not be communicating during the duration of the call mute themselves. You can also mute all guests in one step. You can unmute these individuals when you are ready for two way conversations. By doing this, you block out all background noise from your guests.

There is no doubt that this web conference can go well when you take the time to set up and manage your communications properly. Take a few minutes to put together your event. Be sure to communicate to everyone involved the steps they need to take to keep background noise to a minimum. Within a few minutes, you’ll be ready to go.

 

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Improving Video Meeting Sales Success

November 5th, 2014

According to a recent survey conducted among RHUB sales representatives, 100 percent of sales reps stated that their sales meetings were improved with the addition of video conferencing to screen and audio sharing sessions. A corporate sales representative for RHUB went on to state that face-to-face collaboration has made a significant difference in terms of improving confidence, rapport, and trust with clients.

In a separate test of web cam effectiveness, RHUB found that salespeople connecting with prospects through TurboMeeting achieved a 34 percent higher close rate with the use of a webcam than without. Clearly, face-to-face communication is a driving force in business, particularly when it comes to sales.

Among the biggest challenges that many sales representatives face is overcoming the fear of showing their faces on a webcam during a sales meeting. This can be especially true for first-timers. Most people are simply nervous to see themselves on a webcam for the first time. Sales reps often worry that they will lose the sale due to onscreen awkwardness. There is also often a worry that video streaming will serve as a distraction to clients. Despite those concerns, in the interest of utilizing new strategies to reach their clients, sales reps agreed to try video sales.

The results were nothing short of powerful.

RHUB sales representatives using video conferencing found that doing so set them apart from the competition. The ability to provide pricing via video conferencing, where clients are able to actually say yes to the salesperson face-to-face creates an environment where prospects feel they are able to trust the company. Furthermore, despite their earlier concerns, salespeople also found that they became accustomed to the use of video conferencing the more they used it. Now, it feels like second nature to them.

If you are considering using your webcam for sales meetings as a way to stand out from the crowd, there are a few tips recommended to help you get started.

First, always take the time to practice and become familiar with the software prior to using it with customers. When you are ready to use it with clients, always turn it on right away rather than waiting. Keep in mind that not all customers will be interested in sharing their webcam, as well, but if they are, offer to show them how to get started. Make an effort to conduct meetings just as you usually would. The presence of the webcam should not change your usual sales presentation.

Consider scheduling a video conference as an introduction in place of a typical phone call with new prospects. Sharing your webcam and screen can be an excellent tool for engaging prospects and starting the process for building trust and familiarity. Take advantage of the opportunity to record the meeting. Following the demonstration, make certain that you distribute the recording of the meeting to attendees so that they may review it. Be sure to schedule a follow-up meeting with the prospect to close the deal.

Are you interested in learning more about RHUB products and how you can use them for conducting sales presentations? Call us today at 1-866-758-0984 or email us at sales@rhubcom.com

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4 Video Conferencing Myths

November 3rd, 2014

Among the top reasons that many people give for not using video conferencing is that they believe it is too time-consuming or too complicated. Others believe it is too tech-intensive. Some companies often think that the quality is too low to adopt on a company-wide basis. Video conferencing has evolved significantly. It now provides an easy, quick, and simple way to improve communication and can be used even if you do not have any prior experience or a full IT department.

Employees and customers of RHUB now use the RHUB Web Conferencing Servers, which is the firm’s premier web video conferencing solution, for holding more than 100 meetings on a monthly basis with external attendees.

Debunking Video Conferencing Myths.

Given the abundant misconceptions regarding video conferencing, it is time to set the record straight:

1. Video Conferencing is Complicated (False!)

Many people often make the mistake of assuming that video conferencing is simply too complicated to use on a regular basis. In reality, video conferencing does not require a separate audio line or even a license key. With RHUB Web Conferencing Servers, it is possible to invite anyone to attend from any location and on any network. Even first-time users will find that RHUB Web Conferencing Servers are simple and fast. It only takes three easy steps to join a meeting, compared to 50 for a similar offering from the typical conference room/end point system.

2. Video Conferencing is Time-Consuming (False!)

There is often a misconception that it will take too long to join a video conference and the time spend getting started is a waste of time. In fact, it takes less than a minute for even first-time users to join a meeting using RHUB web conferencing servers. It takes longer than that to refill your coffee!

3. You Need an IT Professional for Video Conferencing (Myth!)

Along with presenting the opportunity to started faster and easier, RHUB Web Conferencing Servers offer robust updates. What this means for you is that you do not an IT professional to walk you through the process.

4. Video Conferencing Doesn’t Offer High-Definition (Wrong!)

Among the biggest misconceptions about video conferencing is that it will be low quality with a shaky, fuzzy picture. RHUB web conferencing servers actually display a high-definition video with crisp quality. User motion is smooth and features enhanced resolution. In fact, the resolution on video conferencing with RHUB is more than double that of standard television.

Video conferencing has developed significantly and the experience and quality provided by RHUB Web Conferencing Servers now makes it possible to take advantage of quality that will make it feel as though you are in the same room with your participants.

Are you excited to learn more and conduct your own video conference using RHUB Web Conferencing Servers? All it takes is one phone call. Contact us today at 866-758-0984 or email us at sales@rhubcom.com. We would be happy to provide a quick demo and answer any questions you may have.

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RHUB’s 15-Way HD Video Conferencing Solution Offers Improved Business Outcomes for SMEs

October 11th, 2014

Today, small to medium enterprises (SMEs) have more opportunities than ever to expand their reach and offer services and products to an increasing global marketplace. Traditionally, this has required expensive travel, but the rise of advanced technology is making it possible for SMEs to engage with partners and customers anywhere in a cost-effective manner. Among the fastest growing communication solutions to make this possible is video conferencing. In order to take advantage of those benefits, SMEs must make certain that they have the right equipment to meet their needs. Businesses that have utilized video conferencing software in the past may have found the process to be unrewarding and difficult due to poor quality and unreliable connection issues.

Ensuring the right size equipment for today as well as tomorrow is essential for companies within the small to midsize enterprise segment. As a result of their size, it is not unusual for SMEs to lack the robust procedures and in-depth IT knowledge required for IT hardware purchases. Consequently, such SMEs may spend too much on the purchase and deployment of enterprise-level hardware in order to serve only a small number of concurrent users.

An IDC report issued in 2013 on the use of telecom resources by SMEs found that 30 percent of mid-market companies used video conferencing resources that extended beyond simple webcams. Another 30 percent stated that they planned to deploy the use of video solutions in the near future.

With the rise of video, the stage has now been set for significant growth within this sector. In fact, estimates indicate that the number of SMEs making use of video conferencing could double over the course of the next year.

RHUB’s video conferencing solution offers the use of advanced technology and customized solution to assist SMEs in improving customer interactions and boosting productivity. Through the RHUB video conferencing all-in-one solution, it is possible to provide SMEs with superior value with a simple and cost-efficient desktop and HD video collaboration capability.

SMEs are able to take advantage of the opportunity to establish a virtual conference room capable of accommodating up to 15 participants with a simple click-to-join capability through laptops, desktops, etc. As a result, it is possible to engage with conference participants who may not be within the SME’s internal network, setting the stage for face-to-face meetings. While audio is great, the ability to connect with clients in an open and honest manner while taking advantage of face-to-face conservations can assist in building loyalty and trust in critical business relationships.

RHUB offers a robust array of features, including content sharing, voice and audio, chat functionality, and more. In addition, video collaboration is not restricted to just big companies with massive budgets. All it takes is a simple click for both internal and external parties to work together in a face-to-face manner. Consequently, this can drive faster collaboration, improved decision making, and healthier business outcomes.

Would you like to learn more about solutions available through RHUB? If so, call us today at 1-866-758-0984 or email us at sales@rhubcom.com

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