Posts Tagged ‘Video Conferencing’

HD Video Conferencing Available through RHUB Web Conferencing

July 26th, 2014

 

As a RHUB customer for many years, I have been very pleased with the flexibility, cost, video quality, and screen sharing that RHUB offers. With the new HD video service, I can create video conference with as many as 15 attendees and without incurring any additional costs. Built into the latest RHUB 5.0SP1 software, this new feature doesn’t require any separate video conferencing equipment. All that is necessary is a microphone and webcam. Of course, if you want to reduce background noise, it’s nice to have headsets. Users can also take advantage of the opportunity dial into an audio bridge. Individual streams are displayed at a resolution of 640 x 480 pixels, providing a maximum resolution of 1360 x 768 pixels.

When attending a demonstration with 15 attendees, I discovered that everything was extremely easy to use. In addition, the quality was quite good. RHUB software, which is available for Mac and Windows, is very quick to download. One of the things I like best about it is that you do not need to adjust any settings. The audio was absolutely perfect and video quality was very good, as well. By providing the service to 15 users at the same time, RHUB is able to provide more visibility during meetings.

One of the great benefits of this service is that a split screen is automatically displayed, dividing into the appropriate number of boxes necessary to show each attendee. When desired, there is also a screen sharing space. RHUB has also put a lot of thought into adding several user-friendly features, such as a white outline that will show which attendee is speaking at any given time. In addition, you can take advantage of the option to resize the viewable area in order to maximize the shared desktop, if you like.

In just the last few years, the world of business has changed dramatically and it’s become more important than ever to be able to communicate in real time. If you are not able to do that, there’s a good chance that you’re falling behind the competition. Traditional phone calls may work for casual communication, but when you need to disseminate important information, HD video web conferencing provides the ability to communicate faster and more effectively. Compared to a phone call HD video web conferencing capabilities from RHUB give attendees to review graphics and charts while simultaneously being able to view facial expressions and gestures, thus ensuring accurate and clear communication of relevant information. With this feature, you can interact with customers as if you were in the same room without racking up travel costs that could impact your bottom line.

Existing RHUB customers can take advantage of HD video conferencing and it is also available to trial users at no additional costs.

Are you currently using RHUB? Would the addition of video capabilities make the service even more appealing? If so, we welcome your feedback at support@rhubcom.com or contact us at 866-758-0984.

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RHUB Web Conferencing Capabilities for Audio Video and Web Conferencing

May 20th, 2014

While it would be nice if you were always able to meet with colleagues, customer, or partners in person, that is not always the case. When you cannot make an in-person meeting, RHUB’s web conferencing technology provides the next best alternative. Meet, present, share, and collaborate on content with as few as one participant or as many as 3,000. RHUB has precisely what you need to get the job done right. By providing guaranteed attendance, RHUB offers the capability for attendees to join from any platform with a full-fledged browser.

Whether you want to schedule a conference in advance or conduct one on the fly, RHUB web conferencing servers make starting your conference as quick and easy as a click of your mouse. You can launch a conference from Microsoft Outlook and then invite your participants via email.

Once inside your virtual conference room, RHUB’s multi-point video integration in standard as well as high-definition allows you to incorporate real-time video, multi-media content, application and desktop sharing. It also offers a more engaging and effective experience for your participants while providing you with the ability to grand participants control, if you so choose. Documents and presentations can be shown in full screen or zoom mode with absolutely no degradation in image clarity or quality.

The true browser-based web page co-navigation allows hosts to guide participants through any website with the option to share control. In addition, RHUB’s web conferencing, audio conferencing and video conferencing services provide a robust list of features, including polling, file transfer, Outlook integration, desktop collaboration and application sharing.

RHUB web conferencing servers also provide record functionality by offering two crucial capabilities:

1. Secured, un-editable AUDIT file
2. Easily edited standard formats

For those applications that need an un-editable recording of a session for security and compliance purposes, the RHUB Record function utilizes a proprietary format that helps you to save on file space and size. The resulting recording can be archived as an Audit on the session. The Record utility embeds a compatible player for replaying at any time that you so desire.

For applications in which you wish to edit and/or publish a session, the RHUB Record comes with a powerful utility that is capable of converting the proprietary format to one of three standard formats: AVI, WMV, and FLASH. Once converted, the recording can be edited by the standard editors provided for the format and then used as a downloadable or web viewable video.

RHUB web conferencing servers allow you to connect with anyone, anywhere, across platforms and devices, whether they’re inside or outside your firewall. RHUB web conferencing servers also offer HD VOIP audio conferencing that is capable of supporting more than 200 attendees in one meeting session. In addition, PSTN audio conferencing numbers are available in 26 countries, including the US, Australia, Belgium, Denmark, Canada, Finland, France, Germany, Italy, Ireland, Netherlands, Norway, Spain, Sweden, Switzerland, UK, etc.

If you’re interested in learning more about what RHUB can do for you and your business, give us a call today on 866-758-0984 or visit http://www.rhubcom.com

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Using Web Conferencing Software for Driving Sales

April 18th, 2014

In today’s competitive business landscape, it is more important than ever to engage regularly with clients while also reducing overhead costs. While sales professionals today have an array of technologically advanced tools available at their disposal, one tool that makes it possible to save time, reduce costs, and drive sales is web conferencing. When used as a tactical tool, web conferencing applications such as RHUB, make it possible not only develop prospects, but also improve customer relations and close more deals.

One of the increasing ways in which web conferencing is now being used as a strategic way to boost sales is to build and strengthen client relationships. As most sales professionals are well aware, meeting with a prospect face-to-face is an excellent way to establish trust and understanding. Unfortunately, in-person meetings can be expensive and difficult to arrange given increased travel costs and scheduling conflicts. With RHUB, web conferencing makes it possible to build customer relationships by expanding the reach of customer communications and increasing the frequency by which you can meet with clients.

Additionally, web conferencing makes the sales process increasingly flexible as well as more personalized and interactive. One of the most crucial periods during a sales cycle occurs at the beginning, when you are just becoming acquainted with the customer and developing an understanding of his or her needs. Web conferencing gives you the ability to solidify customer relationships through informal brainstorming and creative collaboration. The RHUB servers boasts an impressive array of tools that makes this process easy, including application sharing, chat, whiteboard, and annotation features. Through web conferencing, it also becomes much easier for sales representatives to qualify leads as a result of increased interaction during the early stages of the sales cycle.

As the world of business grows more competitive, the ability to deliver information in real time becomes more important than ever. Web conferencing supports this need by providing the opportunity for enhanced customer communication. While traditional phone calls and even emails may be acceptable for casual communication, when you need to deliver important information to a client, the robust HD video web conferencing capability of RHUB make it possible to communicate more effectively and faster. Unlike with a phone call, web conferencing participants are able to examine charts and graphics while viewing gestures and facial expressions to ensure a clear and accurate dissemination of relevant information.

The RHUB servers also possesses an impressive suite of document collaboration tools that make it possible for participants to view as well as edit all types of sales literature as well as agendas, contracts, and more in an efficient and effective manner. As a result, you are able to interact with clients as if you were in the same room with them without incurring significant travel costs.

Whether it is developing leads, solidifying customer relations, closing a deal, or negotiating a sales contract renewal, web conferencing provides a host of benefits that make it possible to drive sales and reduce costs.

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Lower Costs and Increase Sales with Remote Sales Presentations

April 16th, 2014

Traditionally, sales presentations have been cost heavy through incurred travel expenses and time away from the office. Additionally, the logistics of trying to plan sales presentations can often be a significant challenge for sales representatives with a hectic travel schedule. The inability to manage multiple meetings in geographically diverse locations often results in either increased travel expenses, lost sales, or both.

Remote sales presentations with the RHUB web conferencing servers make it possible to manage time more effectively by accomplishing more. As a result, sales teams are able to book more sales presentations in less time while also significantly decreasing travel expenses.

The ability to communicate with other parties remotely via webinars and other technology is certainly not new. Until now; however, most sales representatives have found existing technology to be severely limiting and not ideally suited for sales presentations. There are simply too many variables involved in sales presentations that cannot be left up to chance when conducting a remote presentation based on outdated software.

With the RHUB servers, sales teams are able to tap into a robust array of tools that make it possible to conduct presentations in a personalized manner. One of the most frequent drawbacks to making presentations remotely in the past was the inability to receive critical feedback. When you make a sales presentation live and in person, you are afforded with the benefit of being able to observe body language and then adjust your presentation accordingly. Along with being able to actually observe critical body language, it is also important that you be able to actively engage with the other party.

The RHUB servers provides several important tools that make it easy to communicate effectively with the other party, including 15-way video conferencing that allows up to 15 webcams to join the video conferences. This tool can prove to be highly beneficial in the event that you need to make a sales pitch to multiple principals of the same firm in diverse locations.

As you know, engagement is crucial to the success of any sales meeting. One area that has been significantly lacking in the past with other video conferences tools is the ability to provide critical documents as part of the presentation. That is not a problem with the RHUB servers. File transfer is included, allowing you to send folders or files to your clients. A whiteboard is also available for drawing as is an annotation feature that allows you to mark anywhere on your computer screen to emphasize important ideas or points. You can also take advantage of the remote printing feature to print relevant documents to the client’s location. Whether you need to provide clients with the latest sales literature, catalogs, brochures, or other information, these features will allow you to do so with the same ease and convenience as presenting in person.

The process of trying to balance sales presentations in today’s hectic business climate can be challenging. With the RHUB servers, sales teams have the opportunity to close more sales while incurring fewer costs.

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Best Practices Guide for Hosting a Successful Webinar

April 15th, 2014

Hosting a webinar is a great way to collaborate, share information, or even make a presentation when you cannot be in the same location as your attendees. Implementing the following best practices can help you to make the most of your webinar.

The most important step to ensure the best outcome to your webinar is to choose your vendor wisely. While webinars have exploded in popularity, it should be understood that not all providers are the same. With RHUB, you are able to benefit from its servers that gives you webinar capabilities as well as video conferencing, audio conferencing, web conferencing, remote support, and remote access.

In setting up your webinar, it is also important to choose the date and time with care. Mondays and Fridays are typically not the best days to host webinars. Rather than starting the webinar directly on the hour, it is usually best to begin at 15 minutes past the hour. Overall, the best times to schedule a webinar are either 10am or 2pm. This will allow attendees plenty of time to get into the office while also ensuring that they are not either on the way out to lunch or not in from lunch.

Above all, it is important to pay attention to the development of the content to be provided during your webinar. Avoid trying to cram too much information into your webinar or you may lose your audience. Do focus on keeping the message simple and allow ample time for questions.

As is the case with any live presentation, proper etiquette should also be observed. Make sure you do not join the meeting after it is scheduled to begin. Join early and allow enough time to ensure that everything is set up properly and working. It is also a good idea to allow a brief period of time to take care of housekeeping matters, such as using the chat feature on RHUB.

Surveys are a great way to obtain feedback from webinar attendees. With the RHUB `s web conferensing server, you can conduct pooling that includes multiple choice questions that will allow you to obtain valuable feedback. Polling questions can be posted before the meeting, if you like. Possible questions you might post include: What did you like most about the presentation? Would you like a sales representative to contact you?

Recording your seminar is also a great way to ensure that you have it available for future viewing. The RHUB servers allows you to record both voice as well the screen. With this option, you can choose to build a reference library of past webinars to provide to prospects and customers.

Once the webinar is over, do make it a point to follow-up with attendees to thank them for attending. It is also a good idea to include other relevant information, including the date for your next webinar.

Finally, make sure you review your webinar after it is concluded and look for areas where you might improve for your next presentation.

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