Posts Tagged ‘Video Conferencing’

Improving Video Meeting Sales Success

November 5th, 2014

According to a recent survey conducted among RHUB sales representatives, 100 percent of sales reps stated that their sales meetings were improved with the addition of video conferencing to screen and audio sharing sessions. A corporate sales representative for RHUB went on to state that face-to-face collaboration has made a significant difference in terms of improving confidence, rapport, and trust with clients.

In a separate test of web cam effectiveness, RHUB found that salespeople connecting with prospects through TurboMeeting achieved a 34 percent higher close rate with the use of a webcam than without. Clearly, face-to-face communication is a driving force in business, particularly when it comes to sales.

Among the biggest challenges that many sales representatives face is overcoming the fear of showing their faces on a webcam during a sales meeting. This can be especially true for first-timers. Most people are simply nervous to see themselves on a webcam for the first time. Sales reps often worry that they will lose the sale due to onscreen awkwardness. There is also often a worry that video streaming will serve as a distraction to clients. Despite those concerns, in the interest of utilizing new strategies to reach their clients, sales reps agreed to try video sales.

The results were nothing short of powerful.

RHUB sales representatives using video conferencing found that doing so set them apart from the competition. The ability to provide pricing via video conferencing, where clients are able to actually say yes to the salesperson face-to-face creates an environment where prospects feel they are able to trust the company. Furthermore, despite their earlier concerns, salespeople also found that they became accustomed to the use of video conferencing the more they used it. Now, it feels like second nature to them.

If you are considering using your webcam for sales meetings as a way to stand out from the crowd, there are a few tips recommended to help you get started.

First, always take the time to practice and become familiar with the software prior to using it with customers. When you are ready to use it with clients, always turn it on right away rather than waiting. Keep in mind that not all customers will be interested in sharing their webcam, as well, but if they are, offer to show them how to get started. Make an effort to conduct meetings just as you usually would. The presence of the webcam should not change your usual sales presentation.

Consider scheduling a video conference as an introduction in place of a typical phone call with new prospects. Sharing your webcam and screen can be an excellent tool for engaging prospects and starting the process for building trust and familiarity. Take advantage of the opportunity to record the meeting. Following the demonstration, make certain that you distribute the recording of the meeting to attendees so that they may review it. Be sure to schedule a follow-up meeting with the prospect to close the deal.

Are you interested in learning more about RHUB products and how you can use them for conducting sales presentations? Call us today at 1-866-758-0984 or email us at sales@rhubcom.com

  • Share/Save/Bookmark

4 Video Conferencing Myths

November 3rd, 2014

Among the top reasons that many people give for not using video conferencing is that they believe it is too time-consuming or too complicated. Others believe it is too tech-intensive. Some companies often think that the quality is too low to adopt on a company-wide basis. Video conferencing has evolved significantly. It now provides an easy, quick, and simple way to improve communication and can be used even if you do not have any prior experience or a full IT department.

Employees and customers of RHUB now use the RHUB Web Conferencing Servers, which is the firm’s premier web video conferencing solution, for holding more than 100 meetings on a monthly basis with external attendees.

Debunking Video Conferencing Myths.

Given the abundant misconceptions regarding video conferencing, it is time to set the record straight:

1. Video Conferencing is Complicated (False!)

Many people often make the mistake of assuming that video conferencing is simply too complicated to use on a regular basis. In reality, video conferencing does not require a separate audio line or even a license key. With RHUB Web Conferencing Servers, it is possible to invite anyone to attend from any location and on any network. Even first-time users will find that RHUB Web Conferencing Servers are simple and fast. It only takes three easy steps to join a meeting, compared to 50 for a similar offering from the typical conference room/end point system.

2. Video Conferencing is Time-Consuming (False!)

There is often a misconception that it will take too long to join a video conference and the time spend getting started is a waste of time. In fact, it takes less than a minute for even first-time users to join a meeting using RHUB web conferencing servers. It takes longer than that to refill your coffee!

3. You Need an IT Professional for Video Conferencing (Myth!)

Along with presenting the opportunity to started faster and easier, RHUB Web Conferencing Servers offer robust updates. What this means for you is that you do not an IT professional to walk you through the process.

4. Video Conferencing Doesn’t Offer High-Definition (Wrong!)

Among the biggest misconceptions about video conferencing is that it will be low quality with a shaky, fuzzy picture. RHUB web conferencing servers actually display a high-definition video with crisp quality. User motion is smooth and features enhanced resolution. In fact, the resolution on video conferencing with RHUB is more than double that of standard television.

Video conferencing has developed significantly and the experience and quality provided by RHUB Web Conferencing Servers now makes it possible to take advantage of quality that will make it feel as though you are in the same room with your participants.

Are you excited to learn more and conduct your own video conference using RHUB Web Conferencing Servers? All it takes is one phone call. Contact us today at 866-758-0984 or email us at sales@rhubcom.com. We would be happy to provide a quick demo and answer any questions you may have.

  • Share/Save/Bookmark

RHUB’s 15-Way HD Video Conferencing Solution Offers Improved Business Outcomes for SMEs

October 11th, 2014

Today, small to medium enterprises (SMEs) have more opportunities than ever to expand their reach and offer services and products to an increasing global marketplace. Traditionally, this has required expensive travel, but the rise of advanced technology is making it possible for SMEs to engage with partners and customers anywhere in a cost-effective manner. Among the fastest growing communication solutions to make this possible is video conferencing. In order to take advantage of those benefits, SMEs must make certain that they have the right equipment to meet their needs. Businesses that have utilized video conferencing software in the past may have found the process to be unrewarding and difficult due to poor quality and unreliable connection issues.

Ensuring the right size equipment for today as well as tomorrow is essential for companies within the small to midsize enterprise segment. As a result of their size, it is not unusual for SMEs to lack the robust procedures and in-depth IT knowledge required for IT hardware purchases. Consequently, such SMEs may spend too much on the purchase and deployment of enterprise-level hardware in order to serve only a small number of concurrent users.

An IDC report issued in 2013 on the use of telecom resources by SMEs found that 30 percent of mid-market companies used video conferencing resources that extended beyond simple webcams. Another 30 percent stated that they planned to deploy the use of video solutions in the near future.

With the rise of video, the stage has now been set for significant growth within this sector. In fact, estimates indicate that the number of SMEs making use of video conferencing could double over the course of the next year.

RHUB’s video conferencing solution offers the use of advanced technology and customized solution to assist SMEs in improving customer interactions and boosting productivity. Through the RHUB video conferencing all-in-one solution, it is possible to provide SMEs with superior value with a simple and cost-efficient desktop and HD video collaboration capability.

SMEs are able to take advantage of the opportunity to establish a virtual conference room capable of accommodating up to 15 participants with a simple click-to-join capability through laptops, desktops, etc. As a result, it is possible to engage with conference participants who may not be within the SME’s internal network, setting the stage for face-to-face meetings. While audio is great, the ability to connect with clients in an open and honest manner while taking advantage of face-to-face conservations can assist in building loyalty and trust in critical business relationships.

RHUB offers a robust array of features, including content sharing, voice and audio, chat functionality, and more. In addition, video collaboration is not restricted to just big companies with massive budgets. All it takes is a simple click for both internal and external parties to work together in a face-to-face manner. Consequently, this can drive faster collaboration, improved decision making, and healthier business outcomes.

Would you like to learn more about solutions available through RHUB? If so, call us today at 1-866-758-0984 or email us at sales@rhubcom.com

  • Share/Save/Bookmark

RHUB Web Conferencing Servers Offer Solutions for Web Conferencing, Video, and Audio

October 10th, 2014

While meeting in person has been the preferred option in the past, it is not always practical or even feasible today. A number of factors can preclude meeting in person, including scheduling differences and budget challenges. RHUB web conferencing server technology is often the best alternative when you are not able to meet with customers, partners, or colleagues in person. With this option, you gain the ability to meet as well as present, collaborate, and share on content with just a handful of participants or thousands, all from a single solution.

With just one box, you can benefit from everything that you need to get the job done right. Regardless of whether you wish to schedule a conference in advance or you need the capability to conduct a meeting on the fly, the one-click meetings from RHUB make starting conferences quick and easy. You can take advantage of the option to launch a conference directly from Microsoft Outlook, or you can use your own personalized RHUB URL, if you wish. You can also invite participants to your conference via instant message, text, or email. The choice is entirely up to you.

The multi-point video integration in both standard and high-definition in your virtual conference room also gives you the ability to incorporate real-time video. This can prove to be particularly beneficial, as multimedia content, application, and desktop sharing can provide your participants with a more effective and engaging experience. In addition, you can take advantage of the opportunity to provide participants with control, if you so desire. Presentations and documents can also be displayed in zoom mode or full screen without worrying about any degradation occurring in image quality or clarity.

RHUB web conferencing, video conferencing, and audio conferencing services also provide a number of important features, including integrated audio controls, polling, Outlook integration, support for PowerPoint animation and transitions, and desktop collaboration and application sharing.

You can also benefit from the option to record your entire desktop application or conference using the record and play back feature. If you ever encounter the need to check something from the conference in the future, it is available for future play back. Once it is saved, you also have the opportunity to send the record to participants so that they can listen and even view your recording offline for future reference.

RHUB technology gives you the opportunity to connect with anyone from any location and across devices and platforms so that you are not limited. Whether your participants are inside or outside your firewall, you retain the ability to connect with them quickly and easily.

If you would like to learn more about RHUB technology and how it can benefit you and your business, give us a call today. RHUB Conferencing offers a one-stop solution for all breeds of conferencing services, including web, audio, and video conferencing. Give us a call today at 1-866-758-0984 or email us at sales@rhubcom.com

  • Share/Save/Bookmark

HD Video Conferencing Available through RHUB Web Conferencing

July 26th, 2014

 

As a RHUB customer for many years, I have been very pleased with the flexibility, cost, video quality, and screen sharing that RHUB offers. With the new HD video service, I can create video conference with as many as 15 attendees and without incurring any additional costs. Built into the latest RHUB 5.0SP1 software, this new feature doesn’t require any separate video conferencing equipment. All that is necessary is a microphone and webcam. Of course, if you want to reduce background noise, it’s nice to have headsets. Users can also take advantage of the opportunity dial into an audio bridge. Individual streams are displayed at a resolution of 640 x 480 pixels, providing a maximum resolution of 1360 x 768 pixels.

When attending a demonstration with 15 attendees, I discovered that everything was extremely easy to use. In addition, the quality was quite good. RHUB software, which is available for Mac and Windows, is very quick to download. One of the things I like best about it is that you do not need to adjust any settings. The audio was absolutely perfect and video quality was very good, as well. By providing the service to 15 users at the same time, RHUB is able to provide more visibility during meetings.

One of the great benefits of this service is that a split screen is automatically displayed, dividing into the appropriate number of boxes necessary to show each attendee. When desired, there is also a screen sharing space. RHUB has also put a lot of thought into adding several user-friendly features, such as a white outline that will show which attendee is speaking at any given time. In addition, you can take advantage of the option to resize the viewable area in order to maximize the shared desktop, if you like.

In just the last few years, the world of business has changed dramatically and it’s become more important than ever to be able to communicate in real time. If you are not able to do that, there’s a good chance that you’re falling behind the competition. Traditional phone calls may work for casual communication, but when you need to disseminate important information, HD video web conferencing provides the ability to communicate faster and more effectively. Compared to a phone call HD video web conferencing capabilities from RHUB give attendees to review graphics and charts while simultaneously being able to view facial expressions and gestures, thus ensuring accurate and clear communication of relevant information. With this feature, you can interact with customers as if you were in the same room without racking up travel costs that could impact your bottom line.

Existing RHUB customers can take advantage of HD video conferencing and it is also available to trial users at no additional costs.

Are you currently using RHUB? Would the addition of video capabilities make the service even more appealing? If so, we welcome your feedback at support@rhubcom.com or contact us at 866-758-0984.

  • Share/Save/Bookmark