A web conference is a type of conference meeting that takes place over the internet (that’s why it is sometimes called internet conference). They are used for holding meetings with coworkers or customers regardless of their location.
Two decades ago it was impossible to hold a conference meeting without all participants being present in the same room. Thanks to the advance in technology this is not only possible but it is already practiced by hundreds of companies from all over the world. Web conference service is a term used to describe a hosted application. This type of conferencing has literally made a small revolution in the field of customer service, sales, technical support and overall interpersonal communications.
There are many benefits of using web conferencing. For example, many companies are using it as an easy way to conduct employee training. Some other companies are focused on using web conferencing as a tool that improves their relations with the customers. This means that in some cases the support teams from one company can access the client’s computer and fix the problem remotely. Of course, web conferencing can save a lot of money too. You will be able to host a travel-free meeting at any time you want.
Finally, web conferencing increases productivity in meetings. Increased productivity is one of the main goals of every company in the world, so it is no surprise why more and more companies choose web conferencing as a great tool that can increase productivity and on top of that – reduce costs. The following is a shortlist of reasons allows for productivity in meetings.
1. The opportunity to select the right people for the meeting
Many business experts have confirmed that one of the main reasons for meetings that are ineffective and sometimes completely unproductive is the fact that there are many people who don’t need to be at that particular meeting. In other words, instead of inviting the right people, hosts invite the wrong ones. If you have wrong people at the meeting, this meeting will most likely end without saying the right things and without proper and fruitful discussion. In case we are talking about physical conference, this conference will probably mean a waste of money too. One of the best things about web conferencing is that you can send invitations and topics before the internet meeting starts and you will have a clear view of who will be present. Even if some people who join the meeting are not interested in the topic they can leave the meeting without any problems and without causing distractions.
2. Being dedicated to a plan
It is sometimes difficult for business owners / leaders to dedicate the meeting to the agenda they had before the meeting started. This problem can be increased in cases when customers and clients are based in remote locations or live in different time zones. Web conferencing is a great solution for situations like these, because business presenters can stick to their agenda by using precise and short spreadsheets and PowerPoint presentations.
3. Chance for a face-to-face meeting
As we have mentioned before web conferencing allows face-to-face communication between employees and this is something that can boost everyone’s morale and improve camaraderie too which eventually leads to greater productivity.