Posts Tagged ‘web conferencing security’

Top Recommended Best Practices for Web Conferencing Security

December 17th, 2017

What safeguards should we put in place to secure our data?

In a word where WikiLeaks has been able to break even the defenses of Pentagon, you can never be too careful, especially when working through a service of the type of web conferencing that is necessarily exposed to all the gaps and vulnerabilities of the web.

It must be also said that, unfortunately, there is no web conferencing tool that can be regarded as 100% safe; yet, it is also true that the adoption of some common sense practices can really decrease the risk of data leaks during a web conference at a very low, if not negligible, level.

So, what shall we do in order to have safe web conferences? In order of importance:

1.) Target your sensitive data.

The fewer the sensitive data you share, the better it is for you and your organization. But first, you must know what data are sensitive. Usually, the types of data that are deemed to be handled with special care are:

– Credit card numbers, passwords / credentials to access bank accounts and email accounts;

– Designs and plans of new products; industrial or commercial know-how of any kind;

– Revenues, and other relevant information for the tax man;

– Your customers’ information (like addresses and phone numbers);

– Information on someone’s state of health.

2.) Be aware of the legislation on privacy.

Especially in Europe, there is a huge set of legally binding dispositions on the storage, protection and preservation of sensitive data that impose specific measures on firms and users. Therefore, it is not a bad idea to ask a lawyer for help, as your organization could be required by the law to work out a specific code of conduct to handle with certain categories of data.

3.) Work out a code of conduct and build awareness among your team.

Human mistakes are often the real cause of dramatic data leaks, as it happened in the famous affair Panama leaks. Especially law firms, hospitals and manufactures should create awareness of the importance of keeping some types of data secret among their teams and work out a detailed policy of data security that includes all the practices that everyone has to observe when dealing with a specific category of data, especially while utilizing technologies like web conferencing, emailing and phones.

4.) Keep sensitive data secret as much as possible.

It is not necessary to disclose certain data to every member of your team. The more secret the data are, the more protected they are: organize then your data on a hierarchical structure on concentric circles where only few people can have access to the inner core that holds the most sensitive data.

5.) Technology matters.

The transfer of data through the web must be encrypted in order to avoid middle man attacks. However, this is not sufficient to sleep well at night; it is also important to set properly firewalls, computers and devices, as data can be stolen at either end of the transfer process.

If you are interested in the topic of safe data transmission and web conferencing, you are going to find other useful resources and interesting posts on R-HUB`s blog at http://www.rhubcom.com

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Web Conferencing and Security: Hosted Services Solutions versus On Premise Server Solutions.

June 30th, 2016

Security is one of the most important issues of web conferencing. Is your web conferencing service as secure as you think? Let’s have a look at the different available technologies and the security implications of each one.

How much time do you spend on thinking about the security issues of your web conferencing service? Maybe much more time than before after the Panama papers. Have a look at Wikipedia, you will discover that the countries implied in this scandal are over 60% of the planet. Scary, isn’t it? And hackers exploited only one of the thousands of vulnerabilities of the net in this case.

Panama papers are a classic example of the kind of problems that are involved in any web based technology. Unfortunately, the web is public by its nature. This is the reason why packs of hackers have been always wandering through the web. So, what to do?

First, let’s start with a simple consideration. There are only two main technologies available for web conferencing, hosted solutions and on-premise server based solutions. The latter are decisively more secure than the first ones.  In facts, hosted solutions rely on the web and are thus rather insecure by their nature. On the contrary, on-premise server based solutions are intrinsically secure, as they do not rely on the web. Simple, isn’t it? This is the reason why many businesses have adopted a kind of hybrid model: they keep on their servers the most vulnerable and strategic services, and put on the cloud the reminder.

Another problem involved with hosted services is their availability. If the service breaks down for any reason, it could be costly for customers. Darren Anstee, director of solution architects at Arbor Networks, takes stock of the situation of web conferencing security in very few and simple words: ‘When data is held internally it is within an organizations own control and they can decide on the level of security to place around that data. Once data moves to a cloud service platform this control is reduced.” [Quote taken from http://www.information-age.com/technology/security/123459135/great-it-myth-cloud-really-less-secure-premise].

So, let’s go for on-premise based web conferencing technology. Though, there are still some issues. First, this solution is not easy to implement. You need a devoted IT team. This increases the risks of human errors, not to mention costs.  In conclusion, on-premise based web conferencing solutions are safer, but expensive. The question arises spontaneously: is there another solution available? Luckily, the answer is yes.

Technologies that merge the advantages of on-premise based solutions and hosted solutions have been developed since more ten years. One smart example is the technology developed by the Californian brand R-HUB [link here: at http://www.rhubcom.com ]. It is an on-premise based web conferencing solution that solves almost all the traditional issues of on-premise web conferencing services. In fact, R-HUB web conferencing servers:

  • They need no IT maintenance;
  • They upgrade themselves;
  • They are self-installing and self-configuring (“plug and play”). No IT team is necessary.

In one word, R-HUB’s web conferencing servers do not have the traditional issues of traditional on-premise servers.  And their prices are quite cheap (from 395 US$ to 1495 US$ – One time cost only. Free Lifetime Ownership.) This is just an example, other will come. Let’s wait and give hope.

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