In the past, IT support technicians typically had no choice but to pack up their tools and travel to the site of whatever problem needed to be diagnosed and repaired. This could prove to be quite time-consuming in situations in which an IT support tech needed to provide support to sites in disparate locations. Today, that is no longer an issue, as it has become possible for IT support technicians to deliver support to their customers quickly and easily directly from their iOS mobile devices. In fact, R-HUB’s remote support app for iOS serves as a universal application that gives you with the ability to provide support from your iPhone as well as your iPad. As a result, you can instantly connect to remote computers to solve technical issues on the go.
From laptops to tablets to smartphones, mobile devices have increasingly become a necessity to businesses in all sectors and industries. They are now simply tools we cannot live without. With R-HUB Remote Support, you and your support technicians are able to provide support to everything from Macs to PCs. Consequently, you and your users can benefit from the agility and freedom to work from home or even on the road while maintaining a strong support connection at all times. This can help to save a tremendous amount of time as well as resources.
Customers utilizing R-HUB Remote Support app only need to download the free R-HUB (Remote Support) app from the App Store. R-HUB for iOS provides you with the freedom to deliver support from any location at any time. This means you never have to be worried about being tied down to one location. At the same time, you can also deliver more support to more employees. For support technicians who feel as though they are constantly trying to put out fires, this can prove to be a tremendous timesaving advantage. You are able to support your customers 24/7 when and where they need help.
Why Should I Try the iOS Remote Support App?
Below are just a few reasons for giving the app a try:
- Connect to users and their devices instantly to diagnose and solve problems quickly by controlling their computer directly with an intuitive multi-touch display.
- Take advantage of the ability to be in the office even when you are not able to be physically in the office. With R-HUB for iPhone or iPad, you can connect and resolve technical issues from your favorite mobile device to any PC or Mac.
- Benefit from on-demand remote support, including unlimited use from your iPad or iPhone
- Utilize intuitive touch and gesture controls for easier use
- 400% zoom to view details and operate with precision for greater accuracy
Are you interested in using the R-HUB Remote Support iOS App? If so, you can download it today from the app store. For more information about R-HUB products, give us a call at 1-866-758-0984 or email us at email@example.com