While it is true that hosting a web conference is not a major challenge, to be able to use the meeting tools to it fullest capabilities, the technology has to be understood. New customers are often wary of new technology and might shy away from adopting a new system. Below are commonly asked questions which address the concerns many potential users of web meeting software may have:
- What exactly is a web conference? It is the ability to host a live meeting via the Internet. It offers real time discussions online often involving people from various locations, sometimes the audience is spread across continents.
- Is it safe to use? This is a perfectly understandable concern as many operating system vulnerabilities are exposed by going online. With web conferencing, this is no different since despite the best efforts, unauthorized persons can sometimes enter a meeting. This kind of intrusion is extremely rare. The majority of users can rest assured that their computer firewalls and internal network security settings offer adequate protection.
- Is it expensive? Utilizing technology has a cost, but web meeting software pays for itself due to the cost savings it generates. The web meeting option chosen depends on a company’s specific needs and its budget. With this in mind, many providers offer attractive options that are within the reach of even small businesses.
- What features do I get? For the most part, basic features are the same across the board regardless of provider. These include live chat, webcam viewing and PowerPoint presentations. The differences arise with issues like guaranteed number of attendance, audio and video quality, image sharpness and speed of data transmission. When web meeting software options are compared, the differences quickly become apparent.
- What equipment is needed? Access to the Internet is essential for the deployment of web meeting software. Other useful pieces of equipment include speakers, headphones and microphone and sometimes a web camera. Downloads are not always necessary, as there are hosted web conference options online. Many companies may choose to use appliances which eliminate monthly user fees.
Today it takes very little time to set up a web conference. Web meeting software is experiencing increased market awareness as more companies seek ways to cut costs. There is a wealth of information online about these products and the associated benefits.