Web Conferencing services for law firms: Better Private Clouding or On-Premise Servers?

March 21st, 2017 by ali Leave a reply »

For law firms, private clouding for web conferencing is a trendy and tempting solution, as it merges scalability and multi-tenancy with high levels of security and the possibility of keeping direct control over one’s own data. But is private clouding really cost-effective compared with on-premise server based solutions? The answer is: “It depends on the provider”.

After the affair of Panama papers, the need of transmitting and storing data in a way that assures law firms the highest level of security has become more urgent than ever.  This involves directly web conferencing, as the quantity of sensitive data that are transmitted through virtual conferences and calls is huge, and the trend is on the increase (Frost & Sullivan’s 2016 report on web conferencing market).

Presently, the two technical solutions that offer the best in terms of security are on-premise server based services, like R-HUB`s TurboMeeting (http://www.rhubcom.com) , and private cloud   conferencing services, like OmniJoin (http://brothercloud.com) . Some big IT industries like Cisco are able to offer both technologies (http://www.cisco.com/c/en/us/products/conferencing/web-conferencing/index.html).

What makes the difference between these two technologies? The level of security is high in either case. What changes is their prices and, with specific reference with OmniJoin, their performances: this service is available in the US only and, therefore, it cannot support big law firms that work at a global scale.

Coming to outline the features of TurboMeeting servers, we must say that they are real plug-and-play machines that offer a highly integrated, all-in-one solution for web conferencing that embodies software, hardware, IT maintenance and upgrading. In other words, TurboMeeting replies the kind of service that it is possible to get from private clouding. It is highly scalable,thanks to its flat license policy; but the most cloud-like feature it has is that TurboMeeting has a fixed and predictable cost, a virtue that has been always much appreciated by managers.

There is need of neither devoted rooms and server cabinets, as R-HUB`s web conferencing servers are small and very silent devices that can be put on the shelf of a bookstore, nor  IT teams,  as upgrading is performed directly by R-HUB`s technicians  from remote. An interesting feature of TurboMeeting suite is the huge variety of services that its servers support. They go from HD audio and video conferencing to teleconference and remote pcs access and support. Prices start from $995.

The alternative to TurboMeeting is Cisco’s WebEx meetings servers, a private cloud based, cost-effective and behind-the-firewall solution that complies with the highest standards of security. Like TurboMeeting, it combines audio, video and web conferencing in a single solution and it is necessary to bring some hardware inside the firm (typically an edge server).  An important difference is that WebEx servers do not include remote pc support/access.

While the performances of Cisco’s WebEx meetings servers and R-HUB`s TurboMeeting servers are more or less similar, the difference lays in the price. Although Cisco does not publish the prices of its servers, it is not difficult to guess that they must be higher than TurboMeeting, as Cisco’s on-line conferencing services are sold at $69 per month now. However, Cisco’s advantage on R-HUB could be its longer experience and the global coverage that reaches even China.

In conclusion, private cloud based and on-premise server based web conferencing solutions offer, more or less, the same. Price is often the only distinguishing feature. So, it can be a good rationale to make a choice.

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